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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordering was easy and it came faster than first estimated.
Everything arrived as expected. Fresh and delicious! Thank you!
Everything was great but the prices are very expensive. Some say free delivery but it's as if it's already included.
The rainbow cookies were delicious! Shipping was processing was very timely.
Good food delivered ready to heat up and serve. 3rd time Using Goldbelly and they have not disappointed us yer.
They charged my credit card when ordered verses when shipped. This missed their delivery date and did not provide a new delivery date. Contacted them multiple times without response. The one thing they did right was refunded my money when asked without issues. For a company that is suppose to be in delivery they are a far cry from Amazon and how they keep you informed on the status of your order. I understand COVID-19, but there is no excuse for not providing accurate status on order and charging your CC before shipping!
Everything was easy to order. Very good web site to utilize.
Our friends were thrilled with Lithuanian cake and said it was delicious
Food was delivered on time and it was excellent. Customer service fixed a mistake that I made.
Food arrived as expected. Described perfectly. Was almost like I picked up fresh not shipped overnight.
The delivery was delayed, but this was due to COVID. The delivery was worth the wait. My food was delivered fresh and cold (dry ice). The company also reached out to me to explain the delay. I was impressed that I received pizza in California (from NYC) during these tough times. Thanks!
Everything-from ordering to receiving was spot on.
Food was very well packed to ensure freshness
Food tasted great
Nice but please reimburse soon as promised for damaged food.
The Lobster Bisque and the Crab Bisque were both outstanding, with good flavor and consistency. Both bisques had ample bits of meat, and a buttery smooth consistency. Both showed that there was someone who knew how to combine ingredients to create a tasty bisque. Both are an A! Well done!
Delivery happened when promised, Ess-a-Bagels were wrapped in twos and tasted as fresh as can be! I will definitely order from Goldbelly again!
Everything love the bagels and they are delivered perfectly.
The item was delicious but it arrived 8 days late.
Delicious, mostly on time (aside from delivery hour but that was UPS's fault not yours). Now I'm fat. Delicious! Thank you!
Item was tightly sealed and packaged. No damage at all to my cake. Very impressed.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members