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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivery was on time
May 13, 2020

Delivery was on time. Crab cakes cold and no problems. Haven't tried them yet. Purchased them before, so I'm sure great quality. Thank you

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and food remained frozen

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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My husband love this cake, he told me to order another one

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Timeliness was appreciated but the packaging was amazing!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and the pizzas were still frozen!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It was received as promised and in great condition!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered quickly and it was very good.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Love the business and have enjoyed much of what we got. A couple of friends are now ordering too.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It arrived 1 day ahead of schedule. Lobster bisque was amazing!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Everything went well
May 13, 2020

Everything went well. Packaged safely, shipped quickly, nicely done!

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The H&H foods were very much enjoyed by my mother-in-law.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Carlo's order was on time, but the box was slightly damaged. The food was safe.

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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Product was delivered promptly and still had dry ice

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Food was good as expected, with a wide choice of items.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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Delivery on time, food was reportedly delicious and fresh

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It was delivered promptly
May 13, 2020

It was delivered promptly. I was able to check my delivery updates easily.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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The packaging and delivery time was fantastic! I will definitely be ordering again.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
Follow Jillian T.
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Extremely easy site to navigate, wonderful choices, fast delivery where the product was perfectly preserved and delicious product!

Date of experience: May 13, 2020
Virginia
2 reviews
0 helpful votes
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My parents were so excited when they received their Kentucky Bourbon cake. It was the perfect touch to their 54th wedding anniversary.

Date of experience: May 13, 2020
Virginia
1 review
0 helpful votes
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It was absolutely the single best German chocolate cake I have ever had! Packaged great and super fresh

Date of experience: May 13, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States