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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Quick and easy delivery
May 14, 2020

Quick and easy delivery. Everyone loved the cake - will definitely order again.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food arrives as a surprise as was enjoyed just as if it was purchased locally

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Great gift - delivered on expected date - delicious food

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Shipping was fast, and my item was securely packaged.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything was amazing
May 14, 2020

Everything was amazing. The delivery was fast, the packing was top notch, and the cake was the best cake I have ever had. Absolutely one of the best online ordering experiences ever!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Food was on time (early!) and fresh and delicious. My recipient loved it!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the recipient enjoyed the food.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered exactly how it appeared in the picture.

Date of experience: May 14, 2020
Virginia
2 reviews
0 helpful votes
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Delivery as scheduled
May 14, 2020

Delivery as scheduled. Food selection is excellent.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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She was thrilled the quality was excellent the timely delivery even better

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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I got the package
June 13, 2020

I got the package.
The company was very prompt in answering emails about delivery.
The system works well; i. E., ordering, etc

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Easy to order, good choices, and on time delivery.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The website was quick and easy to use. I love that I could get great food from all over the country!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything
May 14, 2020

Everything... timely arrival, packaging was great, perfect condition.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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The first order got lost
May 14, 2020

The first order got lost. But you made it rite the next order was here in 3 days. You are good people good to deal with. They are a very good product. Thanks bill

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivered on time! Tasted wonderful! Easy to follow instructions!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything! I sent these cookies to my mom for Mother's Day. She loved them!

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Everything! Communication & delivery were both on point.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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Delivery day was as promised, excellent packaging, and it was delicious.

Date of experience: May 14, 2020
Virginia
1 review
0 helpful votes
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They came quickly, and the cookies were delicious!

Date of experience: May 14, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States