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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Shipment tracking was clear, kept me informed. Products were well packaged and very satisfying!
Everything. The site is super user friendly, customer service was nice answering a question I had, and my order came and was perfect. I just placed another order yesterday.
Delivery was on time and packaging was very sturdy. Also - all of our favorite, famous restaurants were on the website so we were excited to be able to support them.
Ease of ordering and being able to write a note. The food was wonderfully packaged. Thanks
The packaging was perfect and your customer service reps were really kind and helpful.
Nice clean packing and integral food kept in good shape despite needing to be kept frozen
Ordering was easy and the follow up, including confirmation on the day of delivery was very useful. Most importantly everything was beautifully packaged and delicious! A big hit!
Food was delivered timely which in today's times is appreciated.
Everything - easy to order, arrived on time. Love you guys.
Delicious! It even arrived to Hawaii cold - amazing!
They came and it was like a little holiday to the islands. They were fresh and nicely packed.
Delivery, notification, packaging, quality of product
Delicious and a nice surprise.
Good to know you're around for future orders.
Thank you
Easy to navigate. Food came well packaged and fresh, and on time
Came in tacked was a nicely packed item and no brakes.
Everything was perfect. Delivery on time, products were delicious, price was great.
Order was easy to place and follow up on tracking was excellent
The order was for my daughter and it was outstanding - perfect in every way - exceeded expectations!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members