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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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I love that I can send birthday cakes to my relatives who are spread across the country
The package was delivered promptly and packaged effectively
Food arrived on time and packaged great. Food was fresh and delicious as promised!
It was a gift for my niece. She said it was delicious!
The cake was absolutely delicious and your service was great. I've already recommended your site to at least 15 folks Well Done
My 1st order went well. The mini bundt cakes were well packed, and arrived as expected. However, my 2nd order was an utter disaster. The cake was packaged like it was supposed to be "indestructible" and arrived destroyed. It was a carrot cake from Carlo's and looked like someone had put it through a blender. When I emailed Goldbelly's customer service (the same day the cake was delivered), and provided photos, I was offered a new cake.
That was not an option, since I knew another cake would arrive in the same condition. I requested a refund. Goldbelly agreed, and told me they would process my refund of $69.95 immediately, and "depending on my bank", it could take 5-10 days. I thought, "Wow! Goldbelly really isn't too bad--they did their best to make me happy after this disaster." Boy---I should have held off on my judgment.
I paid via PayPal, and refunds typically take 3-5 business days, so I wasn't worried. It has now been 10 days, and there is no sign of a refund from Goldbelly.
Received on time in tact and recipient was overjoyed
I gave them as a gift to my parents and they loved them. I'd definitely order them again.
Great packaging, speedy delivery, products were awesome!
Everything arrived fresh as if we picked it up from the store ourselves! A great treat
Love the combination of delicious cookies and ice cream!
Our friends were thrilled with the Guinness Chocolate cake. It was delicious and beautifully presented. They sent pictures I wish I could attach here. I will definitely be ordering from Red Truck again and will be using Goldbelly! The delivery was on time and in perfect condition.
Easy to order and seemed to be a good value for what was purchased.
Super fast delivery. Food arrived fresh and exactly as advertised
Order from Brooklyn Cupcake was nicely packaged and all went great.
Product was delivered completely frozen. Chili has great taste and hotness was just as advertised. Will be making another order.
My brother was very surprised! It arrived in perfect condition!
Meh, is really all I have to say. Ended up tossing two and a half donuts, because they were honestly just okay.
Shipment on time as promised.
Meat arrived safely and kept cold.
It's exactly what I ordered. I cannot get deep dish here.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members