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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The bagels are amazing, and each one is plenty for two meals. I love the "everything" the best- but just reordered some of those, as well as a few other types in the 2 Baker's Dozen pack.
Always tastes the way I remember from the restaurant when we visited it
Super easy to order and many options to choose from.
The package was securely put together and arrived in perfect condition!
I've ordered pork tamales once before and they were delicious. I recently ordered and received mixed assortments of tamales.
Even though food delivery was delayed one full day due to fedex, it still arrived fresh and Megan provided great customer service responding promptly to my inquiries
It was just like the bagels we have gotten in New York!
That i could order something i cant find locally and when my food arrived it was still frozen and not thawed out
Super easy and lots to choose from! Super fast delivery as well!
The cheese cakes are fresh and very creamy, they arrive quickly and packaged very well for Preservation
This was by far the best mail order sandwich ever!
The food was tasty and good quality. The bread was amazing
I ordered a kit for 8 lobster rolls. It was PERFECT! My order arrived exactly on the date requested, and the food was delicious.
Actually was pretty disappointed in the cake for the amount of money I paid for it.
Very quick and convenient. We were able to get food we love from western NY and have it delivered here in Texas. We will be ordering again when our supply is gone. Thank you.
Loved my first arrival. The cheesesteaks from Pats arrived in excellent condition (all the way to muggy Florida) and were excellent. This was a gift and it was very spot-on. Keep it up!
My first order arrived 2 days late. Not only were the ice packs melted and everything was rotten, the order was completely wrong. I ordered 2 dozen bialys and received 1 dozen assorted bagels. I ordered 2 pints cream cheese and received one. I ordered a pound of lox and received none. Customer service does not answer phones but says they will return calls within 24 hours. NOT! My second order was correct but arrived LATE and warm so the food was not good either. I spent $284 with all spoiled food and disappointed friends who receivEd the packages. AGAIN NO CUSTOMER SUPPORT.
The cakes were fresh and moist. As my husband said just like his grandmother use to make.
The way the cookies were decorated on the cookie tray. Other than that everything's fine.
Thank you
As expected and arrived in timely manner to front door
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members