Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Gloria H.
Unfollow Gloria H.
Share Review
Report Review

The scones are fresh and delicious, and
December 17, 2019

The scones are fresh and delicious, and my order arrived quickly!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Gina E.
Unfollow Gina E.
Share Review
Report Review

Ferrarra's was delayed, but customer service stayed on top of it with updates... and let me know when it was on the truck to be delivered.
Great job!

Date of experience: December 17, 2019
Virginia
2 reviews
0 helpful votes
Follow Theresa B.
Unfollow Theresa B.
Share Review
Report Review

So many wonderful choices and ordering is a breeze.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Food is awesome
December 17, 2019

Food is awesome. It's like traveling the country in my kitchen..

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Kathleen J.
Unfollow Kathleen J.
Share Review
Report Review

It was packaged well and still slightly cool. The cake was amazing!

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Hughes J.
Unfollow Hughes J.
Share Review
Report Review

Nothing, they sent my gift to the wrong address and I am still waiting for the right one to be sent.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Shannon S.
Unfollow Shannon S.
Share Review
Report Review

Ordered this pizza for my husband, who is from Long island. He loved it! Was very well packeaged and shipped timely. Will be ordering more soon.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Gloria P.
Unfollow Gloria P.
Share Review
Report Review

It was a gift for my 92 year old mother who enjoyed it. This made me want to tell others about your great products.

Date of experience: December 17, 2019
Virginia
1 review
0 helpful votes
Follow Benjamin B.
Unfollow Benjamin B.
Share Review
Report Review

The packaging was safe and everything stayed fresh. The food was accurately described, delicious, and better than anything like that I can find locally. It wasn't cheap, but I got enough meals out of it that it seemed worthwhile, and I will be ordering again.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Charlene L.
Unfollow Charlene L.
Share Review
Report Review

Choices, ease of ordering and free shipping. And, when the cookies arrived from Carlos Bakery they were delicious!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Ruby L.
Unfollow Ruby L.
Share Review
Report Review

The product arrived with dry ice that was well sealed. The product was frozen which was great. It came fully intact.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Rich B.
Unfollow Rich B.
Share Review
Report Review

The speed of the delivery and the
December 17, 2019

The speed of the delivery and the quality of the food was amazing

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow sylvia M.
Unfollow sylvia M.
Share Review
Report Review

On time delivery, as promised
December 17, 2019

On time delivery, as promised. Perfectly packaged.
I ordered the lobster rolls as an early Christmas treat for my daughter and I. We couldn't have been happier with the result. The lobster meat was sweet and fresh and took me right back to my many summers in Maine. Loved having the traditional East Coast bun and the salted butter! We are still talking, thinking, dreaming about them and will have to order again soon. Thanks to you all, lobstermen, preparers, packers and shippers! Still feeling happy just thinking about it!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Aimee F.
Unfollow Aimee F.
Share Review
Report Review

The meat was good and I liked the cardboard packaging. Styrofoam is awful.

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
Follow Patti S.
Unfollow Patti S.
Share Review
Report Review

Variety of regional foods
December 17, 2019

Variety of regional foods. Great idea. The Banana Pudding from Magnolia Bakery was out of this world!

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

Both items came packaged in ice
December 17, 2019

Both items came packaged in ice. One was totally thawed but that was because UPS delivered them very late in the day.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

GOldbelly has a great selection of fabulous specialty foods. The Yonah Schimmel Knishes are wonderful!. THey came well wrapped in an insulated container so were fine even thou they sat outside our house all day. Can't wait to taste them all and to share some with our friends. Great to be able to have authentic New York knishes

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Everything, the cake was delicious and the sprinkle icing was so yummy.

Date of experience: December 16, 2019
Virginia
1 review
0 helpful votes
Follow Loubertha C.
Unfollow Loubertha C.
Share Review
Report Review

A 10! Easy to complete order & it
December 17, 2019

A 10! Easy to complete order & it arrived on time!

Date of experience: December 16, 2019
Virginia
2 reviews
0 helpful votes
Follow Joanne C.
Unfollow Joanne C.
Share Review
Report Review

Speedy send out in careful packaging, good communication (order info and shipping updates). Variety of top vendors.

Date of experience: December 16, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States