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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The pizza was a lot smaller than expected, for the price we expected a lot more.
Arrived on time and delicious. I was able to give the gift of an L. A. classic to my mother in Illinois.
Easy to make and the best sticky bun I have ever eaten in my life I give it a 10
Both were the best tasting of each item I have ever had!
Those cookies were just as expensive as the Maui cookie lady but so much more moist and delicious!
Ease of ordering; quick delivery; freshness and taste.
The quality of the product and the fabulous way it was packed
I ordered it as a gift and it was very well received. Arrived on time as scheduled.
I miss living in New York. It nice to be able to order stuff for the hlidays that i can no longer get. It's also helpful that the shipping cost isn't too expensive.
Unique offerings, all high quality and safely shipped.
Cakes and cookies were beautiful to look at but even better tasting! Thanks so much. My Aunt loved her special treats for her birthday!
That it made it possible to ship those wonderful pies.
Great resource for favorite items, or to try new ones, from around the country
Fast shipping, arrived earlier than expected, packaged well, food was still frozen. I loved everything about it.
Everything was perfect. 90% of the office thought Noah's is a bagel. Years of telling them Noah's is the McDonald of bagels, now they know.
They are delicious. Would definitely recommend and buy again.
Great gift for foodies so they can select what they'd like to order. Nice feature is multiple denominations for purchase. Order arrived quickly and with a nice card and stickers to give the recipient. Will order again.
Arrived on time as specified! Magnificent freshness, taste as usual.
Goldbelly always has high quality products -- the best of the best! I have ordered a number of products through Goldbelly and ALL have been delivered on time, are exactly as described, and all were delicious! I highly recommend Goldbelly to all!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

