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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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I love receiving Essa Bagels as they are appreciably better than anything you can find in the South.
Taste just like home. I like they didn't skimp on the toppings. Package came cold and secured.
Rey easy to order and fast shipping. Delicious products.
Lots of wonderful items to choose from. Order was received in a timely manner and looks absolutely delicious. Will be giving this order to my son for Christmas and I'm sure he will love it.
Easy to use, best food, good price, best gift for hard to buy for husband
The pizza was fresh and exactly as I remember from my home town taste and smell. I live in ohio now originally from St. Louis mo thank you for that experience from my home town goldbelly!
Easy to order; recipient pleased with product quality
Packaged well and and pizza was nice and fresh. Loved that I didn't have to fly to Chicago to pick one up!
Goldbelly is "solid"... totally got their act together. I can only imagine the behind-the-scenes machinations that GB must master to make that happen?
I was told my Turkey would be mailed in a 2-day shipment. It arrived on the 3rd day. And because of the thin styrofoam lining in the box, the small dry ice plastic pack had already completely evaporated. The turkey was soft, already defrosting. I called the Cajon Turkey Co. Customer service (Lori) to report this. I was told because the Turkey is precooked, that the melted state would not be harmful. But I had to put it in the freezer as Christmas was is still 13 days away at that point. I know for a fact that the turkey being in beginning thawing stage going back to freezer can effect the flavor. I mentioned this to C. S. (Lori) who said, "all I was told was that because the turkey is precooked, that it will be ok. - I find this unacceptable.
After I entered the wrong shipping address Shelby from their customer care team returned my email within hours and corrected the address to the proper one for me. No waiting on hold, no fuss, just amazing customer service! So thankful to them for that and love the fun gifts that can be delivered! So much better than a boring gift basket. They have a return customer for life.
Delivered only one day late. Very high quality fresh product.
Shipping packaging was considered greatly to reduce product being compromised
They followed the shipment, and notified me that it would've a day late. I liked that
It was delivered on time, perfectly packaged and was delicious!
Nice having one source. The gluten free brownies were excellent and popular even among those who can eat wheat.
A taste of NYC memories,! Liked everything! Totally on point!,,
It was packed so well, so, carefully. The product was still very chilled when it arrived. The ice packs were still frozen! The product is perfect and delicious. We couldn't be more pleased.
Dried fruits I ordered were delivered quickly and they are delicious.
Well, it was a gift, so we didn't get to eat it. But the customer service was excellent. Waiting on feedback about taste!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members