Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jimmy D.
Unfollow Jimmy D.
Share Review
Report Review

I thought the Babka and the bagels were fantastic. I haven't tried the cake yet, but looks outstanding. However, the soup was just ok.

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Doctors S.
Unfollow Doctors S.
Share Review
Report Review

I had 2 different orders sent as a gift to my vet and his staff. They called me saying they both arrived in perfect condition and the taste was out of this world. They were so impressed I will order from you again.

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Timothy P.
Unfollow Timothy P.
Share Review
Report Review

The cheesecake from New Skete are the best I have ever tasted. I have been a fan of cheesecake for many years and when traveling, I frequently order cheesecake at the restaurants. Everyone who has a piece practically call over themselves in giving praise for the flavor and texture of these cheesecakes. Do yourself, your, friends and family a huge favor by allowing them to experience these cheesecakes for themselves. My favorite is the chocolate raspberry. Ordering the cheesecakes through Goldbelly is easy. The cheesecakes arrived exactly on the day they were expected, carefully packed and ready to be enjoyed. I have given one to my fellow employees where I work, and they all quickly divide the cheesecake and take some home to their families.

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Dean S.
Unfollow Dean S.
Share Review
Report Review

IT was soo yummy! Delivered Fast and
December 19, 2019

IT was soo yummy! Delivered Fast and arrived perfect! :)

Date of experience: December 18, 2019
Virginia
3 reviews
0 helpful votes
Follow Denise S.
Unfollow Denise S.
Share Review
Report Review

The Cake from We Take the Cake, was the
December 19, 2019

The Cake from We Take the Cake, was the hit of the party! Delicious!

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Shanta D.
Unfollow Shanta D.
Share Review
Report Review

It was ok
December 22, 2019

It was ok. The chocolate chip and birthday cookie were very good. Fruity pebbles was gross I had to throw away. The cookies made me have to go to the bathroom they have a laxative effect

Date of experience: December 18, 2019
Virginia
3 reviews
0 helpful votes
Follow Kathy H.
Unfollow Kathy H.
Share Review
Report Review

Quick delivery by goldbelly and the little puds were great as usual. Will continue to order for self and friends!

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Helen D.
Unfollow Helen D.
Share Review
Report Review

It was delivered on time and the recipient was very pleased with the taste.

Date of experience: December 18, 2019
Virginia
2 reviews
0 helpful votes
Follow CATHERINE D.
Unfollow CATHERINE D.
Share Review
Report Review

Great taste + price + fast shipping
December 18, 2019

Great taste + price + fast shipping... thank you so much!:-)

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Michelle M.
Unfollow Michelle M.
Share Review
Report Review

The cakes arrived in perfect condition and were still frozen. Will order again...

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Paul D.
Unfollow Paul D.
Share Review
Report Review

Pretty much what I expected and arrived promptly after ordering.

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Claudine P.
Unfollow Claudine P.
Share Review
Report Review

The Elle's Belles Gingerbread Men are truly fantastic and delicious.
We haven't had the Juniors Cheesecake

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Greg M.
Unfollow Greg M.
Share Review
Report Review

Delivery was on time
December 18, 2019

Delivery was on time.
Instructions were easy to follow.
The Sticky Buns were delicious!

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Cool idea/gift when you don't travel as
December 18, 2019

Cool idea/gift when you don't travel as much anymore

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Antoinette C.
Unfollow Antoinette C.
Share Review
Report Review

Everything i serve to my guest at a
December 18, 2019

Everything i serve to my guest at a Christmas party and all loved, just a winner

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Maye S.
Unfollow Maye S.
Share Review
Report Review

I bought these as gifts and they are
December 21, 2019

I bought these as gifts and they are excited about ordering their favorite foods

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow celia k.
Unfollow celia k.
Share Review
Report Review

My order was delivered on time and in good conditions. I had no problems at all.

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Julie S.
Unfollow Julie S.
Share Review
Report Review

Simple ordering process for those of us that are not so tech savvy. Great prices. On-time delivery and most of all a great product. Thank you

Date of experience: December 18, 2019
Virginia
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

Quick, prompt service and delivery
December 18, 2019

Quick, prompt service and delivery. Product was great!

Date of experience: December 18, 2019
Virginia
2 reviews
0 helpful votes
Follow Daphne R.
Unfollow Daphne R.
Share Review
Report Review

The gumbo arrived timely and it was
December 18, 2019

The gumbo arrived timely and it was delicious! Will definitely order again!

Date of experience: December 18, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States