Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
Follow Rhonda P.
Unfollow Rhonda P.
Share Review
Report Review

Always loved the wonderful taste these
December 23, 2019

Always loved the wonderful taste these cookies have I've been eating them since I was a kid

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

First of all, Key lime pie is my favorite. Second, the combo of key lime and cheesecake is brilliant. I LOVE IT!

Date of experience: December 23, 2019
Florida
1 review
0 helpful votes
Follow Carollynne T.
Unfollow Carollynne T.
Share Review
Report Review

Refrigerated items from Carnegie Deli arrived warm. This is not the first time an order from them has arrived warm. No way to contact Goldbelly other than email. Also $30 credit from a previous warm order was supposed to be automatically on my next order and it was not. I will have to contact them about this issue also.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
Follow Greg B.
Unfollow Greg B.
Share Review
Report Review

I sent it as a gift to a friend who
December 23, 2019

I sent it as a gift to a friend who could be a Judge for a chocolate cake contest! He said it was the BEST chocolate cake he ever had!

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
Follow Terri G.
Unfollow Terri G.
Share Review
Report Review

Arrived quickly and looks marvelous!
December 23, 2019

Arrived quickly and looks marvelous! I'm truly looking forward to our (Your) food display!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Gilbert F.
Unfollow Gilbert F.
Share Review
Report Review

I sent three shipments to family members. All called to thank me and say that the crab cakes were "incredible"!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Roland K.
Unfollow Roland K.
Share Review
Report Review

That it was shipped when it was supposed to be shipped and arrived when it was supposed to arrive

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

Ordering was easy, product shipped
December 23, 2019

Ordering was easy, product shipped quickly and arrived in perfect condition, diners were very happy!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Ashley R.
Unfollow Ashley R.
Share Review
Report Review

Packaged very well
December 23, 2019

Packaged very well. Arrived when it said it would. We love Imo's pizza but have moved so we were happy to be able to have it delivered by Goldbelly. Pizza tastes amazing as always.

Date of experience: December 23, 2019
Virginia
2 reviews
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Everything I ordered was delicious
December 23, 2019

Everything I ordered was delicious. The only problem was the delivery, they delivered it and my handicap grandson signed for it and put it in the garage. It was still good 4 days later

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Ryan W.
Unfollow Ryan W.
Share Review
Report Review

The ease of ordering and that I could keep track of order. I also
Received an order from Goldbelly from my son. Belgian Waffles
That are just so delish. Hope to get them again... hint hint!

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Christine M.
Unfollow Christine M.
Share Review
Report Review

The variety of different foods available from all over the world

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow nicholas k.
Unfollow nicholas k.
Share Review
Report Review

Delivered as promised
December 23, 2019

Delivered as promised. Cooking directions perfect. Food was wonderful

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Eva L.
Unfollow Eva L.
Share Review
Report Review

The deliveries were good
December 23, 2019

The deliveries were good. The packaging very good.

The taste was outstanding.

Date of experience: December 23, 2019
Virginia
1 review
0 helpful votes
Follow Judith K.
Unfollow Judith K.
Share Review
Report Review

It reminded me of Christmas in New York
December 23, 2019

It reminded me of Christmas in New York. My mom made struggles every Christmas

Date of experience: December 23, 2019
Philippines
2 reviews
14 helpful votes
Follow Chris L.
Unfollow Chris L.
Share Review
Report Review

Amazing!
December 25, 2019

Amazing! I love this place! Access to a variety of products, so many wonderful choices! Very fast shipping. Will definitely order again. Thank you Carlo's bakery!

Date of experience: December 22, 2019
Virginia
1 review
0 helpful votes
Follow Gary F.
Unfollow Gary F.
Share Review
Report Review

The food was outstanding
December 23, 2019

The food was outstanding. The order was processed really fast.

Date of experience: December 22, 2019
Virginia
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

An old favorite restaurant
December 23, 2019

An old favorite restaurant. And many more "best of" products.

Date of experience: December 22, 2019
Arizona
3 reviews
0 helpful votes
Follow JUDY Y.
Unfollow JUDY Y.
Share Review
Report Review

Food was fresh, Taste was delicious just like I remember from New York food. Only problem is Bialy's did arrive not quite as fresh as they should. However Goldbelly was great about telling me they would replace them.

Date of experience: December 22, 2019
Virginia
1 review
0 helpful votes
Follow Stephen C.
Unfollow Stephen C.
Share Review
Report Review

The person I sent it to loved it and said the lobster was plentiful and super fresh.

Date of experience: December 22, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States