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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Easiest way to make my sissy happy print delivery and awesome product
These whoopi pies were sooooo good. They were packaged well also. We are so glad we ordered them and will do so again
It was delicious and so different from all the normal cakes
They were great! So easy to prepare without the messy kitchen. Everyone loved them.
Access to great food around the country, ease of ordering
Excellent quality, taste and speedy shipping... thank you!
Being able to send local food to family that live out of state
Allows me to get some amazing food items that I can't get here, and it allows me to try different things
The meat, bread, and miscellaneous items (e.g., pickles) were fine. What was missing was the sauce for the sandwich. Without that, the sandwich is much less appetizing.
The neat way you can get food from other places in the country already made
The food arrived a day early and was still frozen when it arrived.
The selection of various restaurants offered you a myriad of options... for every taste bud
Better Latkas and chopped liver than my Momma made and she was GOOD.
Jerome. S. Kaufman
It was easy, so prompt, and the recipient was over the moon about it.
Order came on time and the person receiving the gift just loved it!
Ease of ordering, free shipping, get to use points. I also get to ship a unique item to a friend.
The quality of the food was amazing and the packaging was sensible and not wasteful. All in all a wonderful experience.
I could get old world bakery item from New York. Shipping was fast and arrived when scheduled.
I bought this for my husband for his Christmas gift. He is so happy he says this is the best gift he's ever received and reminding me his birthday is in April lol thank you so much
The whole process from order to delivery went without a flaw. These were gifts for the holidays, and each was delivered on time.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

