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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on time! Everyone that tasted the cake RAVED about it. Theydevine said the cake was very moist and the buttercream

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Overnight or two day shipping included with item ordered. Arrived on time and was completely frozen ( blue finger frozen :) as it should have been for lobster pot pies. We look forward to having them during the Holiday season
A rare treat here in Texas. The delivery man knocked and rang door bell and waited for me to answer. Great delivery service!

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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It was very easy to order and had several combinations that could be sent. I was kept informed about the order from ordering to delivery. My mother and her friends loved the cookies. She is 97 and lives in a skilled nursing facility. The staff really enjoyed the cookies. I will order again from this site.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Gift a dozen every Christmas to my wife
December 24, 2019

Gift a dozen every Christmas to my wife. She absolutely loves them.

Date of experience: December 24, 2019
Virginia
2 reviews
0 helpful votes
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SIMPLY FABULOUS
December 24, 2019

SIMPLY FABULOUS. I order a pecan pie every Christmas from you and I really think this is the best one yet. Thank you and MERRY CHRISTMAS.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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It came in a timely manner and all items were present.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Sent it to mom
December 24, 2019

Sent it to mom.

Smoked meat was on her list and Mile End is one of our favorites even though I live on the left coast now.

Pie with caramel and nuts - what's not to like? One of her friends claimed that the pie from Achatz and mom's homemade almond rolls are the two best foods she's ever eaten.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Ice cream was great and everything was
December 24, 2019

Ice cream was great and everything was delivered on time

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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The dry ice kept the pizzas frozen and fresh. It actually arrived a day early!

Date of experience: December 24, 2019
South Carolina
1 review
2 helpful votes
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Stale and old
December 27, 2019

Ordered 24 bagels with scallion cream cheese and salmon for christmas. Paid for overnight shipping. We received 24 pre-packaged hard and stale bagels that are inedible unless toasted. If we were in NY we would have thrown them out. Absolute rubbish! Never again.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Thanks
Your service was excellent- definitely a "10" star rating. The Achatz Apple pie arrived perfectly and was enjoyed by all!

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Excellent customer service experience
December 24, 2019

Excellent customer service experience and great delivery

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Arrived ahead of time and was fresh
December 24, 2019

Arrived ahead of time and was fresh. Very well packaged.

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Excellent smoked salmon, better than
December 24, 2019

Excellent smoked salmon, better than anything in my location

Date of experience: December 24, 2019
Virginia
3 reviews
0 helpful votes
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Easy, shipment on time and always in
December 24, 2019

Easy, shipment on time and always in good condition

Date of experience: December 24, 2019
Virginia
4 reviews
0 helpful votes
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Taste was like we were used to
December 24, 2019

Taste was like we were used to. Surprised my Sister for Christmas. Thank you happy holidays

Date of experience: December 24, 2019
Virginia
2 reviews
0 helpful votes
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Convenient a bit pricey though don't
December 24, 2019

Convenient a bit pricey though don't think the cost of adequate

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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Best variety of food from all over US! Excellent ordering and tracking. Always delivered on time!

Date of experience: December 24, 2019
Virginia
1 review
0 helpful votes
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My co-workers loved it they never had Junior's before.

Date of experience: December 24, 2019
Virginia
2 reviews
0 helpful votes
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It was excellent
December 24, 2019

It was excellent. I wish I could have picked out the donuts I wanted insread if a preselected package

Date of experience: December 24, 2019

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States