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Aptive

2.8

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Aptive Reviews Summary

Aptive has a rating of 2.8 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention customer service, pest control and cancellation fee. Aptive ranks 4th among Home Care sites.

service
163
value
153
quality
135

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Texas
1 review
0 helpful votes
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Tech was highly knowledgeable and very polite, performed a 5 star service definitely recommended this company and tech.

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Second treatment
June 1, 2023

Tech was thorough, friendly and competent.
Treatment was completed with no delay, a dedicated employee taking care of business

Date of experience: May 31, 2023
Pennsylvania
1 review
0 helpful votes
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Thank you for the great service. Keep up the good work and I am glad to have you as my the technician for my home.

Date of experience: May 31, 2023
Minnesota
1 review
0 helpful votes
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David was my Service Pro today and was very thorough in keeping my home pest free inside and out! The Aptive service pro always calls the day before, when the are about 15 minutes away, and when they are done. I am very appreciative of the customer care.

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Sterling did a fantastic job treating our property. He was very courteous, thorough, and helpful. He listened to my needs and took care of them.

Date of experience: May 31, 2023
Maryland
1 review
1 helpful vote
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Emil (sales) and Cooper (on-site) are both super nice, respectful guys and do a tremendously great job representing Aptive! Highly recommend!
We pray for bright and blessed futures for each of them and their families!

Date of experience: May 31, 2023
Ohio
1 review
1 helpful vote
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Awesome service
June 1, 2023

Did and amazing job. He also made sure to ask if I had any pain points to resolve all of my concerns.

Date of experience: May 31, 2023
Virginia
1 review
0 helpful votes
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Wesley was a great Aptive representative today. He was friendly, knowledgeable, thorough and professional.

Date of experience: May 31, 2023
Texas
1 review
0 helpful votes
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Ty did a great job sweeping around the eves and windows, as well as treating around the house. Great job.

Date of experience: May 31, 2023
Georgia
1 review
0 helpful votes
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Grateful
July 3, 2023

Travis was very polite and knowledgeable about the product he was using and how it would effect my dog's. I was very grateful for that information.

Date of experience: May 30, 2023
Colorado
1 review
0 helpful votes
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Insects service
May 31, 2023

Quentin was on time, polite and did exactly what the contract called for him to do. Very happy with this service.

Date of experience: May 30, 2023
Ohio
1 review
0 helpful votes
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Very happy with Aptive service
May 31, 2023

Their technicians always keep me informed of when they are arriving, ask about what pest issues I am currently experiencing, explain what services they will perform and are responsive with requests. It's also easy to reschedule if the service is scheduled on an inconvenient day. Most importantly, their pest control service works for me!

Date of experience: May 30, 2023
Colorado
1 review
3 helpful votes
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Not good
May 31, 2023

I specifically told the guy where not to spray because of a duck laying on eggs. I went over the place 2 times and then watched him spray that area. NOt Cool!

Date of experience: May 30, 2023
California
1 review
0 helpful votes
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Manuel was courtesy and made sure to get all of our problem areas around our home. He was fast and professional.

Date of experience: May 30, 2023
California
1 review
0 helpful votes
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Marjean was so very polite and extremely helpful to me. I appreciated her very, very much. I felt valued as an Aptive customer.

Date of experience: May 30, 2023
Massachusetts
2 reviews
0 helpful votes
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Excellent Service
May 30, 2023

Aptive representative provide excellent and thorough service. Have been a happy customer for several years now.

Date of experience: May 30, 2023
Florida
1 review
0 helpful votes
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Excelent
May 30, 2023

No more spiders, ants and mosquitos for us. Excellent price and service, Recommended. Thank you for eliminating the bugs.

Date of experience: May 30, 2023
California
1 review
0 helpful votes
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Outstanding service provided by the Aptive Technician!

He asked me what issues I had, and after I told him ALL the issues that I had, he took his time to deal with each one of them.

Thank you very much, Aptive, for having such a professional technician like the one who did our house today.

Date of experience: May 29, 2023
Florida
1 review
0 helpful votes
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Mat Peltzer was the service tech. That did my service today. He was fast, efficient and professional!

Date of experience: May 29, 2023
North Carolina
1 review
0 helpful votes
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Great service
May 30, 2023

Jaliyl did an excellent job and addressed all my questions and needs. I am always impressed with Aptive. They contact you on the way and when they are complete.

Date of experience: May 29, 2023