Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Aptive has a rating of 2.8 stars from 272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention customer service, pest control and cancellation fee. Aptive ranks 4th among Home Care sites.
We monitor reviews for authenticity
Tech was highly knowledgeable and very polite, performed a 5 star service definitely recommended this company and tech.
Tech was thorough, friendly and competent.
Treatment was completed with no delay, a dedicated employee taking care of business
David was my Service Pro today and was very thorough in keeping my home pest free inside and out! The Aptive service pro always calls the day before, when the are about 15 minutes away, and when they are done. I am very appreciative of the customer care.
Sterling did a fantastic job treating our property. He was very courteous, thorough, and helpful. He listened to my needs and took care of them.
Emil (sales) and Cooper (on-site) are both super nice, respectful guys and do a tremendously great job representing Aptive! Highly recommend!
We pray for bright and blessed futures for each of them and their families!
Did and amazing job. He also made sure to ask if I had any pain points to resolve all of my concerns.
Wesley was a great Aptive representative today. He was friendly, knowledgeable, thorough and professional.
Ty did a great job sweeping around the eves and windows, as well as treating around the house. Great job.
Travis was very polite and knowledgeable about the product he was using and how it would effect my dog's. I was very grateful for that information.
Quentin was on time, polite and did exactly what the contract called for him to do. Very happy with this service.
Their technicians always keep me informed of when they are arriving, ask about what pest issues I am currently experiencing, explain what services they will perform and are responsive with requests. It's also easy to reschedule if the service is scheduled on an inconvenient day. Most importantly, their pest control service works for me!
I specifically told the guy where not to spray because of a duck laying on eggs. I went over the place 2 times and then watched him spray that area. NOt Cool!
Manuel was courtesy and made sure to get all of our problem areas around our home. He was fast and professional.
Marjean was so very polite and extremely helpful to me. I appreciated her very, very much. I felt valued as an Aptive customer.
Aptive representative provide excellent and thorough service. Have been a happy customer for several years now.
Outstanding service provided by the Aptive Technician!
He asked me what issues I had, and after I told him ALL the issues that I had, he took his time to deal with each one of them.
Thank you very much, Aptive, for having such a professional technician like the one who did our house today.
Mat Peltzer was the service tech. That did my service today. He was fast, efficient and professional!
Jaliyl did an excellent job and addressed all my questions and needs. I am always impressed with Aptive. They contact you on the way and when they are complete.
Answer: My experience was the exact opposite of these. Everyone I've dealt with was very courteous and polite. They arrived on time, did exactly as they promised, and I have absolutely no complaints or reservations about continuing my service with them.
Answer: Yes, they are proactive in protecting honey bees! I had a large bee colony under my shed that I had removed from a bee remover/cultivator company. Aptive treatment actually occurred a few days after their removal and tech informed me that Aptive does not have appropriate licensing for bee removal, therefore they leave that to bee professionals.

