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GlobalShopaholics Reviews Summary
The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.
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I have had the best experience with global shopaholics.
From delivery to their customer service representatives, everything's awesome. Highly recommended.
Thank you so much. Every transaction and interaction I've had with GlobalShopaholics has been extremely pleasant. Just want to say thank you for your excellent customer service and shipping.
Overall a great company with top of the line products.
Excellent customer service. You can rely to them with your packages like I did so they can reach to your safely. Fast Shipping makes this company stand out. Keep it up!
Used myus and shop&ship during the pandemic and it would take almost two or three weeks for my packages just to show in my inbox's and even lost a few then i found global shopaholics which was faster and more Reliable service, Now I'm switching to global shopaholics!
I offer you the highest signs of love, appreciation and gratitude for all that you have provided during your service in this company You are the sincere ones, who carry the honesty of work and sincerity in their necks, and are keen to present everything that is wonderful and useful You have proven beyond a reasonable doubt that the mastery of work is a matter of sincerity, honesty, and an awakening of conscience. Thank you for your dedication, sincerity and hard work that will not be lost, God willing, and I wish you more progress, prosperity and success.
The quality of the service is dropped down like they just started to run the business or even worse, if the service not improved surely ill move to another
I have been waiting Months to get my package... months! They keep giving me the run around. Every week I chat with their customer service and they say they will send it out that week... but Nothing. I FEAR it has been stolen or lost.
I Regret ever using this company. It has been a sickening experience.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest. Moreover, you can contact to us via live chat support and our official social media ( Facebook, Instagram, Twitter)
Thank you
Nice company, good shipping, great price. Excellent customer service they have live chat.
(Elia) one of the best agent in live chat.
Thankyou for your lovely service. The best pakage forwarding company I've ever came across.
I will surely recommend it to my friends.
I would like to thank this amazing company for their incredible services. They have gathered a bunch of professionals in their company and everyone is doing a great job. Do trust them with your package, mark my words, you will not be disappointed.
Tried their service of package forwarding with crossed fingers but I must say I wasn't unhappy with them! They did a great job! Thanks. Will recommend to friends and family.
The most fastest pakage delivery service I used so far. Thank You GlobalShopoholics for delivering my pakage before time. Oh I love you people and would definitely recommend guy to all my social circle.
I have been using different companies for shipping but once i shipped from Global Shopaholics i found out the best company to get my products save and sound till my home
I am using this company for quite long time.
Great shipping prices compared with others.
Have some delay happen during peak seasons but not much. Also CS was fast and helpfull.
I have used their service once, I found globalshopaholics through random searching on google. The best part is that their process is highly automated and they give you options of different shippers. They also provide consolidation of different shipment, if needed and they can buy for you as well if need be, but it's a paid service.
The website is not that customer friendly. I wasted alot of time understanding the website, I think they should upload some videos as to how to use their website.
Their customer service is a bit slow but I think because of Covid-19 every business is affected. But I personally think they should work on it. Overall I had a good experience for first timer.
P.S. I have updated my comment, since initially I didn't get a good response from there support. But eventually they apologized and explained me the reason.
If you want to run a good company you need to have a good customer care service and this company has one of the worst. My package is stuck with them for days now, don't know how many.
They won't bother replying you. They show you all options of how you can contact them but they don't reply on any one of them.
Trust me, don't bother using their services because you would just get yourself frustrated nothing else.
I have experience of working with this company. Their services are on point.and I got my parcel in time as well..
I seriously loved being their customer! Delivers timely! So convenient! Very trustworthy, a lot of companies these days are either fraudulent or very expensive and provide bad customer service but global shopaholic was otherwise! I will definitely definitely order again
I wanted to purchase products from three diff brands but their shipping fee was too high
So i got to know about this company and i am very happy that my money is saved
Mediocre customer service.
Don't be mistaken by the 'typically answers within minutes' bot title.
It took 6 days between the delivery and time my package was finally located. It just turns out that when you fill your SN-number as suggested, it gets cut on a major retailer (Dell) and thus lost. And no, you don't have a word of apology for their poorly designed addressing convention. No apology and no appreciation for investigation and reporting.
Then it takes more than a day to 'consolidate' a single package.
Then you receive the invoice that does not match their 'shipping rate calculator', since they obviously forgot 'handling' and consider a laptop 'dangerous goods'.
Then you pay and they ask for your personal information: the driver's license, passport, CC, then a video of you holding them, etc.
Don't even know what comes next.
I can't say how disappointed am I. NO way I use this service in the future.
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholics.
Can you please send your email address to us in reply to this comment? So that we will be able to investigate your case at our earliest.
Thank you
This is an awesome company. Especially I love customer service. They are answering within a minute and helping a lot. Thank you very much dear team
From the business
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, we are really sorry for the inconvenience caused and the loss you faced from our side. After reading this bad review of yours we have tried our best to reach out to you. Unfortunately, we are not able to find you. There may be the reason that this comment username is different from your username registered with a shopaholic.
Can you please send your email address to us in reply to this comment, so that we will be able to investigate your case at earliest.
Thank you