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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Im not sure why my order was late but that was ok. But iI was not real happy because some of the roses was only stems, but the ones that was intack were nice, only lasted four days before they started to wilt.
Roses were not the normal excellent quality but due to weather and mother nature. Temperatures of -4F and roses don't go well together.
Dear Charles,
Thank you for your feedback. We stand behind the quality of our products and take every precaution to ensure flowers arrive in the best possible condition. Our shipping process is designed so that weather conditions should not be a factor, as flowers are not left outdoors during transit.
We're sorry to hear that this order did not meet your expectations. If you experienced any issues with the roses upon arrival, please feel free to reach out to us at [email protected] with more details and photos, and we would be happy to assist you further.
We appreciate your business and look forward to serving you again.
Best regards,
Claims department
Flowers are always beautiful and fresh!
Always amazed at how fresh the flowers are and how long they last!
As a surprise for me on Valentine's Day, my hubby sent me two dozen roses from Global Rose. In addition to being absolutely beautiful, they are also very fresh. When you need GlobalRose to deliver something, you know they will be on time and deliver an outstanding product. I can honestly say that they are the best!
It's awesome that our beautiful roses made the day extra special. Your kind words and support are valuable to us and we hope to continue providing more floral beauty your way!
We have ordered from you for the last few years and have always been happy with the products and the delivery. However, this year they were late. We were extremely disappointed as we had to go and purchase flowers locally as they were not here in time for what we needed.
Dear Kimberly,
We are really sorry to hear that your flowers got delayed. However, we would like to clarify that your order was scheduled to be delivered on February 13 but it was delivered on February 14, which is within our commitment window of +/- 1 day from the scheduled date per our shipping policies.
Thank you for your understanding of our policies.
Some of the flowers never bloomed and were bent over like half dead..
Dear Tamkia,
We are truly sorry to hear that your flowers didn't bloom. We are glad to assist you and make it up to you!
Please send us an email at [email protected] submitting the following photographs to accompany your claim and we will be in touch very soon to offer alternative solutions. Pictures must be in focus and demonstrate the problem and its scope:
1- Provide at least one image that shows the entirety of the problem such as picture(s) of all the affected bunched in a group shot. If there are multiple boxes, then panoramic shots of each box's contents will be necessary.
2- Photographs of the respective box labels or stickers that refer to quantity and or variety.
Online ordering was easy; price was super reasonable as price included free shipping!
Thank you for your kind words, we're glad you feel that way! That's exactly what we aim for, to ensure every experience is positive.
We appreciate your feedback!
Flowers looked gorgeous, smells amazing and so far they are lasting so well
Thank you for your kind words and support! We love to know that our blooms, fragrance, and lasting quality brought you joy.
My order arrived 1 day later than requested. It would have been better to arrive the date I planned for them.
Thank you for your feedback! We apologize for the one-day delay due to FedEx. Our commitment is within +/- 1 day, and we're glad your flowers arrived within that window. For special events, please consider scheduling 2-3 days ahead to allow ample blooming time and account for any delays.
Thank you for your understanding!
Will recommend to friends and colleagues about on time delivery, professional packaging and quality.
Thank you, Erick! We're glad our service met your expectations. Your recommendation means a lot to us and we look forward to serving you and your friends in the future!
As I stated before I love how the roses came package and I can tell that the roses are fresh. However, I had a little bit of errors to my order and I understand mistakes happen.
We're glad you loved our roses and apologize for the inconvenience. We truly appreciate your understanding and feedback. Remember, our team is here via LIVE CHAT or at [email protected] whenever you need assistance. We look forward to serving you again!
Website was a little funky but the customer service was easy and amazing and the delivery came right on time! Everyone loved the flowers!
Thank you for the kind review, Jordan! We're happy that everyone loved the roses. Your feedback on our website is valuable, and we're always working to improve. It's great to hear our customer service and on-time delivery made your experience special. We look forward to serving you again at Global Rose!
It was my first time ordering from GlobalRose and no complaint! I was updated on where they were constantly and received them on time. Beautiful flowers!
We're glad your first order was seamless, we aim to provide a great experience and your satisfaction is our priority! Thank you for your review and for choosing us!
Delivery was on time, packaged well. Flowers in great condition.
Thank you, Adrienne! We're happy that your order arrived promptly and our careful packaging kept your blooms in perfect condition. Your feedback brightens our day!
Never purchased through this site. Wasn't happy with either product and not likely to reorder anything in the future.
Dear Kelly,
We're sorry to hear that your order did not meet your expectations. We'd love the opportunity to assist you.
Please contact us at [email protected] with more details about your concerns, and our team will be happy to help.
Best regards,
Global Rose Customer Service
www.globalrose.com
The website it slightly chaotic, but once you are able to understand how to order properly it was a breeze! Would definitely shop with you all again.
Thank you for your feedback! We're glad you enjoyed our roses. We've worked to improve our site since customer satisfaction is our priority, and your input helps us refine our service. We look forward to serving you again!
Thank you for sharing your positive experience and support! We're glad you enjoyed using our site and truly appreciate your recommendation.
Most of my flowers were the wrong color (250). The other flowers that were red (100) were all supposed to be freedom and they were not. It really disrupted my Valentine's day sale because I didn't have all the red roses I ordered and needed. I barely sold anything and didn't make anywhere close to what I normally make each year. This is my 1st and last time using GlobalRoses! VERY DISAPPOINTING!
Dear Dominique.
We're very sorry to hear about your experience, especially during such an important event. We understand how frustrating it must have been to receive the wrong colors and how it impacted your Valentine's Day sale. Nevertheless, we're happy to know that you reached out through our chat and that a refund was provided.
I was excited to see the options of the flowers and the prices as well. But the condition they came in was not worth the money I spent. For a Valentines gift it was very disappointing.
Thank you for your feedback. We're sorry to hear that the flowers didn't arrive in the condition you expected, especially for such an important occasion. However, after investigating, we found that unfortunately, you didn't reach us regarding your order. If you ever experience any issues with your order, please email us at [email protected] within the first 24 hours of receiving your product so we can make it up to you.
Thank you for sharing, Mitch. We're pleased everything went smoothly and your roses arrived on time!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Judie,
Thank you for your feedback. We're sorry to hear that some of your roses did not arrive as expected. We'd love to assist you further—please reach out to us via email at [email protected] with more details about your order, including any photos if available.
We appreciate your business and look forward to resolving this for you.
Best regards,
Claims department