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GlobalRose

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,529 reviews

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Texas
1 review
0 helpful votes
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Beautiful Carnations
March 24, 2024

Thank you GlobalRose for the wonderful flowers. You have provided first class service each time.Thank you Again.

Date of experience: March 23, 2024
Tennessee
1 review
0 helpful votes
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Great Flowers
March 24, 2024

Answered all my questions before I ordered, notified me about late delivery but the flowers were still in great condition. Thanks!

Date of experience: March 23, 2024
Arizona
1 review
0 helpful votes
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Your Flowers Always Bring Joy!
March 21, 2024

I send my Mom flowers from Global Rose every month. They always arrive right on time, and in beautiful condition. They give so much joy to her and all of the residents in her Senior Living home! Thank you, Global Rose! XOX

Date of experience: March 21, 2024
New Jersey
1 review
0 helpful votes
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Beautiful roses!
March 21, 2024

Thank you for delivering roses on time. They were fresh and stunning.

Date of experience: March 21, 2024
Oregon
1 review
0 helpful votes
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Flowers
March 21, 2024
Updated review

Great flowers, they opened up beautifully. Thanks for having a gre

Date of experience: March 21, 2024

Webb site is hard to use
December 8, 2023
Previous review

Webb site is hard to use

Date of experience: December 8, 2023
Virginia
1 review
0 helpful votes
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Great Delivery!
March 21, 2024

Thank you! Roses were beautiful and they were handed out at our Women's History event to the associates.

Date of experience: March 21, 2024
Minnesota
1 review
0 helpful votes
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Perfection!
March 21, 2024

From ordering, to questions quickly resolved by customer service, to the actual flowers, everything was fantastic!

Date of experience: March 21, 2024
North Dakota
1 review
0 helpful votes
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Roses
March 21, 2024

The roses I received were absolutely beautiful! They arrived on time and lasted about 5 days.

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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Beautiful daisies
March 21, 2024

Beautiful daisies! I used them for my grandson's 1st birthday.
Thank you

Date of experience: March 20, 2024
Colorado
1 review
0 helpful votes
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Roses
March 20, 2024

The roses are not as nice as ones I've received in previous orders. I had two orders and expected them to both be delivered today. One did not come. I inquired they said there was a shortage and they would send them out to be here in three days. Our event is in three days so they will not arrive in time. I got an email they sent them anyway! Not acceptable

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Lois,
We are very sorry for the delay of the Baby's Breath. However, we are happy to know that we could make it up to you by refunding your order of Gypso Perf Pearls Ginga 6 Bunches on March 23 via PayPal.
Regards,
Global Rose.

Georgia
1 review
0 helpful votes
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Beautiful
March 20, 2024

The roses and black babies breath were beautiful. They came on time, were easy to work with.

Date of experience: March 20, 2024
Texas
1 review
0 helpful votes
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Wedding Flowers
March 20, 2024
Updated review

Website and delivery were great! Flowers were amazing and worked perfectly for our custom wedding flowers.

Date of experience: March 20, 2024

Great website, hope the flowers and delivery turn out...
March 2, 2024
Previous review

Great website, hope the flowers and delivery turn out great

Date of experience: March 2, 2024
Texas
1 review
0 helpful votes
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Excellent
March 19, 2024

Roses were beautiful!
Great experience
Delivered on time

Date of experience: March 19, 2024
Mexico
1 review
0 helpful votes
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We ordered 200 long stem white roses. They were absolutely stunning. Came on time, not a single bad flower or broken stem. Highly recommend and will be buying in the future.

Date of experience: March 16, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your review! We're happy we could meet your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future!

Texas
1 review
0 helpful votes
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Condition of Flowers
March 15, 2024

Some of the flowers received were dead on arrival.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 15, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Cheryl,

Thank you for reaching out to us.

We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?

We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.

Best regards,
Federico

Florida
1 review
0 helpful votes
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Roses
March 14, 2024

This is the third time I have ordered from Global Rose, and they have never failed me. The roses are absolutely beautiful.

Date of experience: March 14, 2024
Wisconsin
1 review
0 helpful votes
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Beautiful
March 14, 2024
Updated review

Beautiful roses every time that I have ordered. They arrive when you ask them to arrive. Great business great product.

Date of experience: March 14, 2024

Love you guys
December 19, 2023
Previous review

Love you guys.

Date of experience: December 19, 2023
Georgia
1 review
0 helpful votes
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Beautiful Peonies
March 14, 2024
Updated review

I ordered Peonies and they were closed and small and I put them in water with the food packet provided and they opened up within a day and are beautiful!

Date of experience: March 14, 2024

Easy to find what I needed and check out was a breeze
March 6, 2024
Previous review

Easy to find what I needed and check out was a breeze.

Date of experience: March 6, 2024
Ohio
1 review
0 helpful votes
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Roses are grest
March 13, 2024

Roses are beautiful! Thank you so much! Delivery was on time & great!

Date of experience: March 13, 2024
Lina P. — GlobalRose Rep
over a year old

We're happy to hear that the roses are beautiful! We're here to provide stunning flowers and excellent service for all your floral needs. Thank you for choosing Global Rose!

Ohio
1 review
0 helpful votes
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Carnations
March 13, 2024

Great, love the flowers. Please lower the 50 character min.

Date of experience: March 13, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback, Ellen. We're happy to hear that you love the flowers. We appreciate your suggestion about the character limit. If you need assistance or have any questions, please don't hesitate to let us know. Thank you for choosing Global Rose.