On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Always on time...very nice and beautiful flowers. I have used in the past always been very pleased!
Overall very easy and dependable. The greenery we ordered had many stems where the leaves were falling off. The roses arrived in good shape. About 4 stems out of 200 we ordered were bent.
The white rose petals were delivered on time. Some of the petals in some of the boxes had brown edges and some petals were still in the shape of the rose. I thought I would receive a better quality of petals.
Beautiful experience. The tracking process was amazing and the delivery was on time as requested.
Roses came in limp condition. The roses wouldn't stand up in a vase without falling over. The blossoms were good but were on the small side.
Dear Leonides,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The roses looked like they went through either too hi temperature or too long before they arrived.
Dear Jose,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If your flowers still appear wilted or dehydrated, please let us know and we will be glad to discuss further.
Best regards,
Federico
Ordered
Shipped
Received
🤠💯…………………………………………….50 characters for a review is absolutely BS tho!
Have used several times. The roses always come in just slightly.Out of bulb stage and will bloom and lasts 2-3weeks.
The beautiful carnations lifted the spirits of a friend who hasn't been feeling well.
Need to improve your payment process.
PayPal is not for me.]
Too many issues with them.
I ordered a few white roses as a trial for my wedding rehearsal dinner, and they are beautiful! They were at peak bloom around 2 days later. I will definitely be buying more for the event.
Ordered for an event at our church - they arrive in great condition and on time as promised.
We're glad to hear that your flowers arrived in great condition and on time for your church event! Thank you for choosing Global Rose to be a part of your special occasion. If you ever need flowers for future events or have any questions, feel free to reach out.
It was easy to find what I was looking for. I have ordered large orders several times and the orders are always on time and beautiful. This was the only time I had one color, not be to the normal standards. It wasn't all of the color. I always allow for a few to be broken etc. I will still order again. The quality has always been amazing. This time was for my son's wedding and everyone was amazed at how gorgeous they were.
I purchased these for a birthday gift. My friend loved them. They were delivered in great condition, fresh and beautiful! I have ordered from Global Roses before and will do so again. Great product!
Thank you for being a loyal customer! We're happy to hear that your friend loved the birthday gift and that the flowers met your expectations! Your satisfaction means the world to us, and we look forward to serving you again in the future.
The alstromeria are lovely. They are now opening mostly full. Some blossoms for now and some buds for later.
It's great to hear that you're enjoying the Alstroemeria! We appreciate your feedback and if there's anything else we can assist you with, please feel free to reach out.
I placed the order online Sunday night and delivered Thursday as promised.They were so robust and so fresh.I decorated the cross with the 100 carnations at my church for Easter. So beautiful! 😍
Thank you! It's wonderful to know that they arrived fresh and on time for your event. If you ever need flowers for future occasions or have any questions, feel free to reach out. Thank you for choosing Global Rose to be a part of your Easter celebration!
I ordered the mini lime green hydrangeas, the Mondial roses, and white snapdragons. They were for the table top arrangements for our school's fundraiser. Every single flower was in perfect condition. The prices were great and the flowers arrived as promised.
The package arrived on time as promised but I was not aware that it would need a signature to be delivered. Very stressful experience to get my package as I needed it the next day. Make sure consumers know it needs a signature so they can be prepared!
Dear Taylor. After placing your order you received a confirmation email that mentioned a signature is required for delivery. In the future, you have the option to request a signature release so FedEx leaves the package on your porch without requiring a signature. Just send us an email with your order # and authorization for a signature release.
We appreciate your feedback and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!
Delivery was on time, packing ensured flowers were stable and protected from damage. Will not hesitate to order from this company again, I highly recommend this company!
Thank you for your glowing recommendation! Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever need more flowers or assistance, don't hesitate to reach out.
We're happy to hear that you loved the beautiful yellow roses! Ensuring top-notch quality and secure packaging is essential to us. If you ever need more stunning roses or assistance in the future, feel free to reach out. Thank you for choosing Global Rose!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're delighted to hear that you had a beautiful experience with us. Ensuring a seamless and timely delivery is important to us, and we're glad we could meet your expectations. If you ever need more flowers or assistance in the future, we're here for you.