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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
62
value
66
shipping
66
quality
64
This company responds to reviews on average within 1 day

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8,686 reviews

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Florida
1 review
0 helpful votes
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First time bulk buyer
April 21, 2024

The flowers did arrive on time. Ordering was easy. I was expecting a bigger flower but these pink carnations were much smaller than expected and many did not bloom.

GlobalRose attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear deb,

Thank you for reaching out to us.

We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.

To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.

Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.

Best regards,
Federico

Washington
1 review
0 helpful votes
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Roses on Time
April 21, 2024

I ordered the Movie Star roses for delivery on April 17,2024. I received a message on the 16th stating the product would be delayed a day, The next day I received a text stating my product would be delivered by 10:00 am on April 17,2024. The exact date I had asked for. Thank you, Global Rose!

Date of experience: April 20, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Sunnie. We're happy to hear that your Movie Star roses met your expectations. Thank you for your understanding, and we're glad you're enjoying the beauty of our roses. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Global Rose!

New York
1 review
0 helpful votes
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Excellent!
April 20, 2024

Beautiful fresh flowers, easy to order, fast delivery, great packaging. Will use them for future bulk flower purchases

Date of experience: April 20, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the excellent review! It's fantastic that you found our flowers beautiful, and had a smooth experience. We're glad to have provided fast delivery and great packaging. We look forward to serving you again!

Washington
1 review
0 helpful votes
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Amazing
April 20, 2024

The flowers I received were in time and looked amazing

Date of experience: April 20, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star review! We're happy to hear that the flowers you received were delivered on time and looked amazing. If you ever need more flowers in the future, we'll be here to assist you. Thank you for choosing Global Rose!

Arizona
1 review
0 helpful votes
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Forgot to put the message!
April 20, 2024

Why even offer to put a message if you're not going to put it with the flowers!? The flowers were beautiful though, and my aunt loved them.

Date of experience: April 20, 2024
Lina P. — GlobalRose Rep
over a year old

We apologize for any oversight regarding the message, and we're glad to hear that your aunt loved them. Please accept our apologies, we're happy that the flowers brought joy. Your feedback is valuable to us, and we'll strive to ensure messages are included with future orders. If there's anything we can assist you with, please don't hesitate to reach out. Thank you for choosing Global Rose!

California
1 review
0 helpful votes
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Lily
April 20, 2024

Absolutely amazing flowers my wife loved them. They arrived on time and I pristine condition

Date of experience: April 20, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for the 5-star review and for choosing us for your special moments! We're delighted to hear that the flowers were amazing and that your wife loved them. If you ever need more flowers in the future, we'll be here to assist you. Thank you for choosing Global Rose!

Arizona
1 review
0 helpful votes
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Hydrangea Happiness
April 19, 2024

Easy and straight forward information to help you make a decision.
Hydrangeas came as described. I was made aware that my order would be one day late; because they were table centerpieces, this didn't bother me. They were compact, but with hydration and time, they were fully open. I will order again.

Date of experience: April 19, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for your kind words! We truly appreciate your continued support and are happy to hear about your positive experiences with our flowers. If you ever need any assistance or have any questions, please don't hesitate to reach out.

Georgia
1 review
0 helpful votes
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Great service & flowers...
April 18, 2024

The beautiful flowers were in great condition and delivered on-time the very next day! Thanks GlobalRose!

Date of experience: April 18, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Bill. We're happy to hear that you loved the flowers and that they arrived on time! Your satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing GlobalRose, and we look forward to serving you again in the future!

Nebraska
2 reviews
0 helpful votes
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Was nervous about shipping, but they did a pretty decent job when I called, to have customer service call right back to answer any questions.
It did not come with plant food, so we just used 7 up in water to help keep fresh.

Date of experience: April 18, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing Global Rose, Stacie! We're happy that you loved the greenery and roses. Your satisfaction is our priority, and our team is dedicated to providing prompt and helpful assistance.

We hope you enjoy your beautiful flowers and if you ever need assistance in the future, don't hesitate to reach out!

Texas
1 review
0 helpful votes
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Lovely
April 18, 2024

The roses are absolutely beautiful! They arrived on time and still offer beauty after one week. Many people thought I purchased the roses from a local florist. Will definitely use GlobalRose in the future.

Date of experience: April 17, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for choosing Global Rose and for sharing your positive experience. We're committed to providing top-quality flowers and excellent service. We look forward to serving you again in the future!

Georgia
1 review
0 helpful votes
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Rose Petals
April 18, 2024

Ordered these about a month prior to my wedding and they arrived the week of in perfect condition...using about 5,000 pieces to fill 100 petal cups to toss as we walk back down the aisle!

Date of experience: April 17, 2024
Lina P. — GlobalRose Rep
over a year old

Congratulations, Katherine! We're happy to have been a part of your special day. It's wonderful to hear that the rose petals arrived in perfect condition. Thank you for choosing Global Rose, and we wish you a lifetime of love and happiness!

Rhode Island
1 review
0 helpful votes
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The roses came on time and in great shape. I have used GlobalRose for three years for my anniversary. I won't buy flowers any other way.

Date of experience: April 17, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for being a valued customer for three wonderful years! We're happy the roses arrived on time and in great shape for your anniversary. Your loyalty means the world to us, and we're honored to be your go-to choice for flowers.

Iowa
1 review
0 helpful votes
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LOVED every single step. The fresh flowers the customer service and the beauty of the actual flowers were outstanding!

Date of experience: April 17, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your loyalty and trust! We're deeply touched by your commitment to us. We're overjoyed to hear that you loved every step of your experience with us! From the fresh flowers to our customer service and the beauty of the blooms, we're glad to have exceeded your expectations. Thank you for choosing Global Rose!

New York
2 reviews
0 helpful votes
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I decided to go with the cheapest 5,000 petal option which is they pick the colors. Almost all were ugly pinks. I hate pink and over 5 were pink.

Date of experience: April 17, 2024
Lina P. — GlobalRose Rep
over a year old

Dear Pyper, we appreciate your feedback and we apologize for any disappointment with the color selection of your rose petals. Your feedback is valuable to us, however, we clearly state on our website that our assorted color is a combination of colors randomly selected by our greenhouse teams and cannot be customized or guaranteed. If you ever have doubts or need assistance, don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service!

Missouri
1 review
0 helpful votes
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The best
April 17, 2024

The fastest delivery ever loved it I most definitely will be ordering again

Date of experience: April 16, 2024
Lina P. — GlobalRose Rep
over a year old

We're very happy to have exceeded your expectations with our service! Thank you for choosing Global Rose. We can't wait to serve you again soon!

New York
1 review
0 helpful votes
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Fantastic
April 17, 2024

Fast delivery as usual. The flowers looked amazing and still do.

Date of experience: April 16, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your kind words! We're happy that your flowers arrived quickly and are still looking amazing. Thank you for choosing us!

West Virginia
2 reviews
0 helpful votes
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Beautiful and fresh flowers!
April 17, 2024

So fresh and very affordable! Perfect for all of our wedding flowers

Date of experience: April 16, 2024
Lina P. — GlobalRose Rep
over a year old

We love to have been part of your special day! Knowing our fresh flowers helped make your wedding beautiful brings us immense joy. Thank you for choosing Global Rose!

Arizona
4 reviews
0 helpful votes
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Beautiful Roses
April 17, 2024
Updated review

Always receive gorgeous roses for special occasions. I depend on Global for my flowers.

Date of experience: April 16, 2024
Lina P. — GlobalRose Rep
over a year old

Your continued trust is significant to us! We're happy to be your reliable source of gorgeous roses. Looking forward to serving you on many more special occasions!


Great site
January 5, 2024
Previous review

Great site

Date of experience: January 5, 2024
Massachusetts
1 review
0 helpful votes
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Great roses!
April 16, 2024

Placed an order for 250 white roses and they arrived on time, packaged well, and were beautiful. We received many compliments on them.

Date of experience: April 15, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you so much for sharing your positive experience with us! It's wonderful to know that they garnered many compliments. We appreciate your business and hope to serve you again soon!

District of Columbia
1 review
0 helpful votes
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Beautiful
April 16, 2024

Came quick and easy process! My favorite company! We always order! The flowers were vibrant

Date of experience: April 15, 2024
Lina P. — GlobalRose Rep
over a year old

Thank you for your feedback! We're happy to be your favorite company and to provide you with quick and vibrant flowers. Your continued support means the world to us!