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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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The mums and roses I ordered arrived on time and ready to display. The packaging is always amazing, protecting each and every bloom.
Quality, never disappointing, carry on
I have made a few orders now. If you're not too picky (which might be an issue if you're a bride), you shouldn't have problems. I have had completely different colors in different bunches of flowers within the same order (e.g., some bunches within the same group of 9 centerpieces that arrive in the same box will be more orange and others more yellow). I've never had an experience where I don't loose the tops of at least a few roses. But otherwise, the flowers are beautiful.
Dear Noelle,
We are very sorry to hear that the centerpieces that you recieved didn't meet your expectations and we wish you had contacted us as soon as you received your order on July 03. We would have been happy to provide options from our Next Day section so we could help fix the unmatching colors in the best possible way. Unforutnately, we can't find any records regarding your latest order.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
The flowers arrived on time and were beautiful. My friend loved them. Only thing that was missing was the message for her.
Dear Mila. We are so sorry that our team missed the note for your flowers which would've made your experience with us so much better. Please accept our apologies. The flowers themselves were diligently prepared and sent with love and we're glad their beauty brought lots of joy to your friend and helped convey the message you intended. Thank you for your kind understanding and we hope to serve better next time.
Ordered the 144 stems of White Daisy flowers. They were beautiful! Some varied in various shades of white with different color centers. Loved the variation. Worked for my 4th of July center pieces.
Thank you for your review, Crystal! We're happy you loved our Daisy Poms and they worked perfectly for your centerpieces. If you need anything else, we're here for you.
Order process was quite easy however better care should be taken if shipping to a hot climate.
My order shipped to Florida in the summer which is quite hot and humid. I lost quite a bit of the roses because they were damaged during transit.
Dear Dolly,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico
The carnations were beautiful! I was skeptical buying on line but they looked beautiful when I made my table centerpieces.
Thank you for your wonderful feedback, Leslie! We're happy the carnations exceeded your expectations and looked beautiful in your table centerpieces. If you need anything else, we're at your service!
Couldn't track through ups,communication was not good I didn't get them until early evening. I prefer my flowers be shipped by Fed ex, then I can go pick them up early in the morning of their arrival and they don't sit in a hot medal box truck all day. It kills them every time…Assorted mix of filler flowers that I got had two molded and completely brown, dead saladgo bunches. Was not pleased with order. It looked like the last of the crop, the scraps left in the field. Unfortunately I was disappointed with this order.
Dear Rene,
We are very sorry that you had a hard time communication with UPS. However, please keep in mind that flowers will be delivered by FedEx or UPS between 8:00 a.m and 8:00 p.m on the requested delivery date. Unfortunately, we cannot guarantee a specific time during that timeframe, and unfortunately, FedEx and UPS do not call the recipient prior to delivering the flowers.
As per the quality of the flowers you received, we are sad to hear that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on July 05 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement from our next day section for your special day.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
Just as I expected & as advertised. Very nice and perfect for a gift.
Thank you for your 5-star review, Jasmine! We're happy the flowers were just as you expected. We appreciate your support!
I was a tad bit skeptical, at first. I asked about the rating of the farm where my roses would come from, the color, bloom size, and whether or not they would come de-thorned. Customer service assured me that my roses would come from growers rated a or b, and that my flowers would be perfect. The agent was kind and patiently calmed my reservations. And she was right: I loved my flowers and they were perfect for my event!
Thank you for your feedback, Angela! We're happy you found our process straightforward and enjoyed the online chat, our team is always at your service and your satisfaction means a lot to us! Thank you for choosing Global Rose.
This is the way to go to order florwers. I had them delivered on saturday for monday event.
Worked out great. Could have had friday delivery. Now that I know how fresh the flowers are I will do that next time.
Great flowers that last a long time.
Thank you so much for your lovely review, Cynthia! We're happy that your flowers arrived fresh and lasted a long time. We look forward to serving you again and delivering even more beautiful flowers for your next event.
The flowers were tired and bad. They didn't even last through my ceremony
Dear Awaj,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
My Blue roses were so Beautiful. The tables came out amazing
Thank you for the 5-star review! We're happy to be your go-to for party flowers. If you ever need assistance need more blooms, we're here for you!
Stunned that everything went "perfectly." Website was easy to navigate, payment went through with no hiccups, product arrived on time and was in perfect condition. A loyal customer is born!
It's great that everything went perfectly for you. Your satisfaction means a lot to us, and we're happy to have you as a customer. Thank you for the 5-star review and for choosing Global Rose!
Very great experience and quality of flowers are beautiful!
Thank you for the 5-star review. If you ever need more flowers or have any questions, feel free to reach out. Enjoy your blooms!
I like the ease of checkout. However, the tab for adding discounts and coupons should be a little more prominent. Other than that, loved the experience.
Thank you for your feedback, Yvonne! We're glad you loved the overall experience. You have applied the coupon successfully to your order and got the discount. We're glad to have you as a customer and if you ever need assistance, don't hesitate to reach out using our LIVE CHAT or via email at [email protected] Our team is at your service.
Got delivered at the exact delivery date I choose. Flowers are beautiful and really fresh at a really good price. I will definitely buy again from them and highly recommend them.
Dear Jay. We're glad your order arrived on time and you're pleased with the white roses. Your recommendation means a lot to us, and thank you for the glowing 5-star review! If you have any questions or need further assistance, feel free to reach out. We look forward to serving you again.
Have ordered twice from global rise & highly recommend! Everything was as expected both times!
Thank you so much for the 5-star review and for being a loyal customer! We're happy to meet your expectations every time. Your recommendation means a lot to us and we appreciate your support!
Flowers were a big surprise and the colors were vibrant; however, the flowers looked like they were all ready dying. Some had tight blooms, but others were fully opened and the stems and stamen and pistil were droopy and fallen off. This is the first time in years to have this problem. Disappointed.
Dear Julie,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The flowers were well packaged and lovely but the hydrangea flowers were wilted and died the next day. Without them, the remaining arrangement looked sparse.
Dear Stephanie,
We are very sorry that your order of arrangements didn't meet your expectations and we wish you had contacted us as soon as you received your order on June 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!
So happy I found the flowers I was looking for at an affordable price! I think the website could be a little more easily navigable, but overall a very good experience!
Dear Leslie. Thank you for your feedback and the 4-star review! We're glad you found the flowers you were looking for. We appreciate your suggestion about the website navigation and will take it into consideration to improve our services. Thank you for choosing Global Rose, we look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Brian,
We are very sorry your first experience with us was not exactly as you expected.
However we are glad you decided to give us a second chance and this time things are working out as expected.
We ask you if anything goes wrong with any of your orders to contact us right away to [email protected] and one of our agents will help you solve the issue.
Best regards
Claims department