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GlobalRose

4.5

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
61
value
65
shipping
65
quality
63
This company responds to reviews on average within 1 day

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8,493 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Customer relationship
August 6, 2024
Updated review

This rating is only given because of the direct help of customer rep Lina Pradila who made a personal call to me after hours to help me with a computer problem that kept me from placing an order which I was ready to cancel. She went above and beyond any customer rep help that I have ever dealt with. Many thanks!

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your kind words, Vincent! We're always happy to help and are glad that Lina could assist you and make a difference. We appreciate your feedback and hope to serve you again!


Quick and easy and thanks for the Anniversay reminder!
August 21, 2023
Previous review

Quick and easy and thanks for the Anniversay reminder!

Date of experience: August 21, 2023
California
2 reviews
0 helpful votes
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Love their roses
August 6, 2024

Always a great deal with on time shipping. Hopefully I get the great roses I expect next time

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your kind words and continued trust in us! We love to hear about your positive experiences with our roses and shipping. We look forward to exceeding your expectations next time.

North Carolina
1 review
0 helpful votes
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Usually great
August 6, 2024
Updated review

This was the first time out of 10 orders that I had issues. Many stems and buds were separated and the flowers were dying.

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Dear Chad,

First, we want to express our gratitude for your longstanding support to Global Rose since 2020. Your trust in our products and services means the world to us!

On the other hand, we are very sorry that your last order didn't meet your expectations and we wish you had contacted us as soon as you received your order on July 30 so we could fix your issue in the best possible way. We would have loved to send you a replacement order from our next-day section!
We kindly remind you that our customer satisfaction is our number one priority and if anything goest wrong with your order, you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!


Excellent!
January 12, 2024
Previous review

Excellent!

Date of experience: January 12, 2024
Colorado
1 review
0 helpful votes
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Mostly satisfied
August 6, 2024

It was worth saving money compared to florist prices. Although some did not stay as fresh and blooms didn't all the way open, these flowers were not a highlight to our even and I didn't sweat it.

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Dear Sarah,
We are very sorry to hear that your roses didn't shine in your event. We have checked our records and unfortunately, we don't have any communication regarding the quality of your order so we could compensate you for this issue.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at [email protected] and provide pictures of your flowers, or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Enough quantity forSmall arrangements
August 6, 2024
Updated review

I love global rose, all florals are beautiful and never disappoint.

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

We're glad to meet your expectations. We appreciate your support and look forward to serving you again!


I love Global Rose..
August 15, 2023
Previous review

I love Global Rose. They always meet my needs

Date of experience: August 14, 2023
Vermont
1 review
0 helpful votes
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Great!
August 5, 2024

Wonderful, beautiful flowers. Ordered single roses with filler in clear sleeves and used them for baby shower favors. The guests loved them!

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

We love that the roses were a hit at the baby shower! Thank you for sharing your wonderful experience. If you need more beautiful blooms in the future, we're here to help.

Illinois
1 review
0 helpful votes
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Great customer service
August 5, 2024

I accidentally placed two orders for the same rose and did not realize that, they did and thought it could be a duplicate and paused an order and got ahold of me to verify my orders. Though I did not mean to place two orders, I kept both orders and asked two switch the second order to white instead of two orders of the pink and they took care of that for me!

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you so much for your 5-star review! Your satisfaction is our priority, and we're happy to see your positive experience with us. Enjoy your roses, and we look forward to serving you again!

Hawaii
1 review
0 helpful votes
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Beautiful roses and carnations
August 5, 2024

Everything arrives on time as expected. I was disappointed with the calla lilies. They were very small and looked like they were picked way too early.

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Dear Kaliani,
We are very sorry that the Calla Lilies from your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on July 25 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of this portion of your order so we could have sent you a replacement as soon as possible. We would have been happy to ship a new order of Calla Lilies from our next-day section to be delivered on Friday.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

New York
1 review
0 helpful votes
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Beautiful roses
August 5, 2024

Beautiful flowers arrived well packaged and on time. Kept them fresh in ice water until ready to arrange for moms 100th birthday.

Date of experience: August 5, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your kind words! We're glad our flowers arrived well-packaged and on time for such a special occasion. We hope your mom's 100th birthday celebration was wonderful. If you need anything else, we're here to help.

California
2 reviews
0 helpful votes
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We ordered 50 white roses for my father's military memorial and it was really wonderful. They arrived in perfect condition… We even had them sent to a hotel and they arrived safely.

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your heartfelt review. We're honored to have been part of your father's military memorial. It's wonderful to hear the roses arrived in perfect condition. Your satisfaction means a lot to us. If you need anything else, we're here to help you out.

Pennsylvania
1 review
0 helpful votes
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Most were perfect
August 5, 2024

I would have given 5 stars if it were not for the ones that were a day late, and obviously in the box too long. Otherwise, everything else was fantastic

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your feedback! We're glad you found our service fantastic. We strive to meet your expectations and our commitment time frame states flowers can be delivered within +/- 1 day of the scheduled date which is why we recommend ordering 2-3 days before your event. We appreciate your understanding and look forward to serving you again.

California
1 review
0 helpful votes
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Global Rose
August 4, 2024
Updated review

I have purchased flowers from Globalrose.com for years. They are always reliable and the flowers are beautiful!

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your long-standing support and wonderful feedback! We're happy our flowers and reliability have consistently met your expectations. Thank you for choosing Global Rose.


Always find what I need and delivery so far has been...
June 3, 2024
Previous review

Always find what I need and delivery so far has been when promised.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’πŸ’

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

We're glad you enjoyed the bouquets. Thank you for your high rating and if you ever need more beautiful arrangements, we're here for you.

Georgia
1 review
0 helpful votes
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Beautiful
August 4, 2024

Shipped on time and roses were in great condition. The company is great with providing shipping details. Will order again!

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your positive feedback! We're pleased to hear the roses arrived on time and in great condition. Your appreciation means a lot and we look forward to your next order.

Missouri
1 review
0 helpful votes
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Very beautiful roses!
August 4, 2024

I loved the Roses. They were very beautiful! I will order again!

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

We appreciate your kind words, Alejandro. We'll be glad to have you back!

Michigan
1 review
0 helpful votes
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Great Job
August 4, 2024

Global Rose comes clutch every time, always on time and perfect color and quality!

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

We appreciate your feedback! We're so glad our flowers consistently meet your expectations for timing, color, and quality. Your satisfaction is our top priority!

Florida
1 review
0 helpful votes
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Good customer service
August 4, 2024

Thank you for responding to my rose problem in a timely and satisfactory way.

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your review! We're glad we could address your issue promptly, your satisfaction is always our priority. Your feedback is important to us and if you ever need further assistance, please don't hesitate to reach out.

Illinois
1 review
0 helpful votes
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Good
August 4, 2024

Good good good good good good good good good good good good good

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for the enthusiastic feedback, we're glad you're pleased. If you ever need more blooms, let us know!

Texas
3 reviews
0 helpful votes
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Horrible experience
August 4, 2024

I was very disappointed. I spent a lot of money for flowers for my wedding. The sunfliwers were so small and they withered the next day. I.gad to fo buy sunflowers from Walmart to replace the sunflowers from global rose. The Walmart sunflowers were bigger, prettier and lasted longer. I will never purchase flowers online again

Date of experience: August 4, 2024
Lina P. β€” GlobalRose Rep
over a year old

Dear Cyrina,
We are very sorry that your sunflowers didn't meet your expectations and we wish you had contacted us as soon as you received your order on Aug 01 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement from our next-day section to be delivered on Friday.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at [email protected] or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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They were beautiful and I will def use this service again. At first, I was apprehensive because of the Shipping, but it turned out to be really great

Date of experience: August 3, 2024
Lina P. β€” GlobalRose Rep
over a year old

Thank you for your 5-star rating! We hope the flowers exceed your expectations. Once you've had a chance to see them, we'd love to hear your thoughts. If you ever need assistance, we're here to help.