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Glassdoor

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Glassdoor Reviews Summary

Glassdoor has a rating of 1.1 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Glassdoor most frequently mention community guidelines, class action and disgruntled employee. Glassdoor ranks 324th among Job Search sites.

service
56
value
51
quality
53

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Illinois
1 review
31 helpful votes
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Shut the glassdoor
October 6, 2015

Let's work together on shutting this worthless site down. They thrive on defaming businesses. Absolutely unethical and irresponsible. Funny that they are not responding to their negative posts here, I guess, they don't follow what they try to preach to employers, or they just know better. They "encourage" their employees to write positive reviews of the company... whatever that means :)

Date of experience: October 5, 2015
Ohio
1 review
22 helpful votes
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My negative review got accepted, but then removed. No bad words were used, and I know I followed their "guide lines" because I added some positive points to my review. Glassdoor tells you the company can't delete reviews, but they can! Glassdoor just makes money off of making the companies look good. Don't trust the companies when they don't have very many bad reviews! Current employees should not be able to review the company they work for, that's a conflict of interest!

Date of experience: October 1, 2015
Virginia
1 review
26 helpful votes
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Glassdoor review
September 22, 2015

Glassdoor lacks integrity and fact checking. Company reviewers are allowed post anything about any company. There is zero credibility here. For example, companies can pay someone to post bogus good reviews using hundreds of aliases. Conversely, Glassdoor or a competitor or a disgruntled employee can, without substantiation, post bogus negative reviews. No doubt there are likely some reviews that have some truth to them. However, given the anything goes policy of Glassdoor reviews any review is suspect in my opinion.

Date of experience: September 22, 2015
GB
2 reviews
16 helpful votes
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What a nonsense
September 14, 2015

Reviews and salary data entered into Glassdoor is done anonymously with no verification of the person, so it's completely useless. What an utter shambles.

Date of experience: September 14, 2015
Massachusetts
1 review
20 helpful votes
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Glassdoor obviously "curates" reviews of at least some companies, removing negative reviews without notice to the reviewer, all the while bleating about how important the trust of the user is to them.

Why would anyone use such a service?

Date of experience: September 4, 2015
KR
1 review
11 helpful votes
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I've been trying to publish my current salary on Glassdoor but have been going back and forth with them for 1.5 months now - without success! It's still not published due to a broken link that their engineers have not been able to fix. I wonder how long it can take these days to fix a simple broken link on their website. Both service employees I've been in contact with have been extremely unhelpful and arrogant. Very shady website and service offering.

Date of experience: August 30, 2015
Alabama
1 review
29 helpful votes
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The rating is rigged
August 27, 2015

One will have a hard time figuring out which review is truthful and which is paid for,

Glassdoor is playing both the employers and the employees. They allow negative reviews, but only to force the employers paying to negate those bad reviews. They're amoral and opportunistic, therefore, not reliable.

Date of experience: August 27, 2015
Michigan
1 review
21 helpful votes
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I wrote a review on Glassdoor.com which was approved at first. I went back into it and edited the review by adding a few more incidents that had taken place and guess what? They didn't publish it. There was no profanity, vulgarity, or even naming names of employees and I wanted to tell the truth about his employer so it can help someone else out who maybe making the decision to work there or who are already employed there and they can see that they are not alone by what they're going through. I worked at my former employer for many years and none of the things that I've been through is made up and this is based on my experience. In my opinion Glassdoor.com must be getting paid by My former Company to not publish more in depth reviews. I refused to be censored and Glassdoor doesn't want to publish a true and accurate review about his employer then so be it.

Date of experience: August 24, 2015
Canada
1 review
25 helpful votes
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I always respected Glassdoor and went to their website when considering a new employer.

Definitely no longer. Don't help them make more money on your futile clicks.

After posting my last unpublished review I won't go back. Don't worry they won't care because they are making money from goody-goody employer-driven publishing platforms and are being supported by and subsidized by big business companies to keep their mouths shut.

They are no longer a free forum for telling the truth about unethical companies, don't waste your time people. Got to "Rate My Employer" instead.

Going back to 2009 I saw that they had published the very accurate reviews of a (un-named) company I had intimate knowledge of and worked for, I whole-heartedly agreed with the employee reviewers from multiple departments and thought how wonderful, someone is finally telling the truth about this shady company!

I thought what a novel and great idea for unsuspecting potential employees to make an informed decision from those who have "walked the walk and talked the talk". Could save you considerable time and heartache working for an unethical company that treats its employees like crap...

Fast forward to 2015. I worked for a horrendous company and decided I should let unsuspecting future employees know. I wrote a thoughtful and well-informed insider-review, the first one! No response and no publication! They didn't do it. So... my assumption is that Glassdoor is not what they are saying... they have been bought out and silenced by businesses trying to give themselves a positive spin.

Move on and don't bother.

There are better websites available to let you know whether you should take the plunge with a new employer. Websites willing to take the risk...

Date of experience: August 8, 2015
California
1 review
27 helpful votes
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Shady at Best
July 28, 2015

Although Glassdoor states they do not remove poor reviews about companies I along with about 1/2 dozen other people found out differently. Myself and the others had all worked for the same company PRS and had written about our unpleasant experience's involving the company. Glassdoor had ACCEPTED these reviews. Suddenly all the negative reviews were removed with no explanation from Glassdoor. Also they all seemed to be gone within a day or 2 apart although several were months old. The Company is an involved Company meaning they often respond to the reviews written. Since they are all gone makes you wonder if Glassdoor doesn't get benefited by the Company's some how to remove the negativity. I guess the best way to perceive reviews written there would be to generally carry more weight on the negatives as a lot more could have already been gone.

Date of experience: July 28, 2015
Virginia
1 review
9 helpful votes
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After reading the reviews and looking back at my own experience, I have to think that the consensus is true, that this is a money-making effort. I tried to post a more balanced review of the company that I work for, than what was on their site from an obviously disenchanted employee (pretty sure I know who it was, and they were a disgruntled employee). First off, the publishing tools didn't work, had to try multiple browsers and computers (six times!). Then, apparently my review was removed as it didn't follow some guidelines (link to which was broken). No notification as to why, just marked as removed. I reviewed the guidelines when I found them, and I am pretty sure I didn't violate. Meanwhile, I'm getting marketing emails from them every other day, even though I have hit unsubscribe every time. I wrote and asked for help, no response. So, they obviously don't care about their tools, their customer support, their service. I can't believe they received so much venture capital funding, but maybe the scam model is working.

Date of experience: June 13, 2015
Arkansas
1 review
25 helpful votes
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After learning there were 2 negative reviews on our glassdoor.com site we decided to become an engaged employer to learn more about the site and the benefits.
They require 2 phone interviews before quoting a rate. Before quoting they ask who the decision maker is. They don't want to speak to someone unless they can make a decision quickly. Then they want to know what your budget is. They are firm on this. Again, they don't want to educate you they only want to speak with you if they can get you to sign up. I honestly wanted to sign up. They quoted me $7500 - $10,000/year with a one year contract required. I told Jake I needed to do some research before committing. When I found so many poor reviews online he became offended that I looked at community driven reviews rather than just trusting the reviews straight from the glassdoor.com site. When I questioned the reviews he basically shut it down and said glassdoor.com is not the right fit for our company. This was definitely a sales pitch with little to no value. It is a great concept but poorly executed.

Date of experience: May 27, 2015
Georgia
3 reviews
11 helpful votes
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I used their data to link together my study on human behavior and the effect of economics. The comments really helped me to form a greater picture on Job Satisfaction and Economics. Glassdoor really helps employees to shout out some great suggestions!

Date of experience: May 6, 2015
California
1 review
31 helpful votes
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Opinion
March 21, 2015

A forum for the victum mentality. Great place for a career loser to cry like a baby before they go to the next short lived meanial task

Date of experience: March 20, 2015
Michigan
2 reviews
37 helpful votes
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Glassdoor allows bogus and fake reviews to be posted to their site about companies. They make no attempt to regulate or police the reviews posted, even when they are blatant violent attacks on an individuals character. They want companies to pay them to allow them to remove the bad post about them. This is criminal!

Date of experience: February 2, 2015
Washington
16 reviews
93 helpful votes
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Glass door is a great idea but it's poorly ran & paid off. First of all, if you have a bad experience you tell 7 people but if you have s good experience you rarely tell anyone. Keep that mind on any of these types of review sites. That's common sense. Also, use common sense when reading the reviews. It's easy to tell a real review from a disgruntled employee.

As for my 1 star review it's because Glassdoor excepts some sort of payment or trade for filtering out reviews. They allow some things in some company reviews but not the same in others. They review some company's reviews with a fine tooth comb while allowing complete gibberish to be written in others. There's only one reason to do this & that's because they're receiving some sort of payment. I've seen a lot of reviews disappear as well as have read complaints about them disappearing. Of course they deny any sort of doctoring or being paid but common sense proves otherwise.

Date of experience: December 16, 2014
District of Columbia
1 review
40 helpful votes
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What a terrible company and complete scam. Source disgruntled employee reviews, lure victim companies into web to address bad reviews, then have sales people sell services to manage reputation. Where is the Department of Justice - seems like a criminal enterprise masquerading as a solid business.

Date of experience: December 3, 2014
New York
1 review
30 helpful votes
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This site is manipulated and inaccurate. Of course, disgruntled employees will start peppering the site with their disgruntled claims. Then they encourage the company to send out an email to get current feedback. The ratings are not updated in realtime, and good reviews sometimes do not even get posted if you haven't subscribed to their sales pitch.

It's a sham, and it's heavily and manually manipulated. Read the reviews understanding that ANYONE can post ANYTHING... including your competitors!

Date of experience: October 28, 2014
California
1 review
37 helpful votes
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After a short chat with a sales rep who contacted me, our organization chose to ignore Glassdoor's sales pitch. Nothing rude, we just did not respond. Shortly thereafter, we were contacted by another sales rep, noting that we had a great increase in traffic to our site. We did not reply. Then, it happened again, with a different sales rep. Within one year, we had three of their sales reps contact us, and they always had a misleading link in the email to get our eyes on our Glassdoor reviews.
They are not permitted to share that we do not look good on Glassdoor, apparently, but they do all they can to get us to see how our company looks horrible. After reading reviews and discussing with a sales rep, I'm positive it is because of how they manipulate the placement of the reviews, as in which reviews are seen on the landing page, which are seen first, etc., and it left me with no other question for the sales rep but to ask- how can I get these bad reviews taken care of? Some are manipulative and flat-out false, and some are clearly not even related to our company. They can't do anything except sell sell sell, because no emails or phone calls are returned regarding conflicting information and so on.

If you're curious, for around $1000 per month they'll dust those reviews under the rug and promote your best reviews to the top. Furthermore, you'll need to pay to post jobs with Glassdoor, because then they'll find reviews from people who have held the job you're hiring for, and they'll stack the landing page so that the best of the best are sitting right next to the application link. That is what you get for your money. The icing on the cake is that they'll send us monthly analytics proving that they've influenced x amount of candidates to apply with us, using the exact method outlined above, and thankfully for them this cycle never ends.
The moment a company pulls the plug on Glassdoor, it goes back to looking terrible on Glassdoor's site and all previous effort and funding is lost. How is this not illegal? Isn't this a form of blackmail?

Date of experience: October 27, 2014
GB
1 review
13 helpful votes
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Myself and several colleagues wrote negative reviews about Foresite Compliance Cloud. This company had liens and did not pay staff. The reviews on glassdoor were honest and only mentioned the stuff that was public knowledge on the web. After much editing reviews made it onto the site. However a few weeks later they were all removed!

Why?

Just because the company hates these negative reviews should not mean they are allowed to get them removed. They should pay their staff and their suppliers and their government taxes - then they would not have this problem - Glassdoor has lost its way!

Such a great idea but they are not following through with their mission statement

Date of experience: October 25, 2014