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Excellent Quality-Excellent Service! I could not be more pleased with the quality of the products I have received, but more importantly with the really outstanding service!
Placed an order, and received notice of shipment the next day. Revisited the shipment email 3-4 days later, only to find out they provided me with a phony tracking number that could not be found in any major carriers' database.
Incredibly dishonest, not sure how their site is still online. AVOID AT ALL COSTS.
Really outstanding service, very good attitude to the customers and prices are very reasonable, delivery was fast and my purchases came in good packaging
I ordered a designer sweater from Gilt/Ru La La and the sweater was authentic, beautiful and I received it at my door within five days of my order. Very impressed with the Gilt/Ru La La team and my sweater for winter was brand new and perfect. Thank you for the great service and price. I can't wait to find more deals this holiday season again on your website. A fantastic experience!
Wonderful buying experience. My only problem is that I keep wanting to buy more. I will definitely recommend to buy here.
My order was not even cancelled.Money was transferred back to my account without any notice. After a week parcel was "in transit". Customer service really unhelpful.And I paid for express shipping. It was a gift for my friend.Horrible experience.
Great service and really good quality, I am impressed. Shipping was fast and products were in good packaging. I recommend to buy from this shop.
Stay away from these liars. Amazing that they aren't stopped by authorities! Scamming people form the hard working money. They make their profits by selling 50%+ fakes and defective items. Just look at the reviews: of 50% bad. They were able to scare me over a fake Creed perfume I paid $360 and can't get my money back because of Final sale. They had the balls to tell me to file a claim with the credit card. Pieces of $#*!. Careful!
Stay away, pay more elsewhere and get what you pay for.
I have always had a great experience shopping here. Authentic product for discounted prices. They use bargain basement shipping, so you have to keep track of your packages... but they do send emails when the package is out for delivery, so pay attention! Return process is easy. Love this company!
I purchased the wrong item- opened the item that has a tag that says do not remove if you wish to return the item. I tried to return the wrong item that was received only to be denied. $1800 later next time I will go to the store. Customer Services is not what it issue to be anymore. Gilt needs to improve on their level of integrity.
Exactly what I was hoping for. Fast delivery, excellent pricing, thoughtful designs. Couldn't be happier. I recommend.
My order came in a timely manner and I love everything that I order. Always great quality. Always pleased with excellent quality products. Always exciting to receive an order.
Great customer service and fast shipping. We have ordered multiple times and very happy. Thanks a lot
Das Personal ist großartig! Ich habe mehrere Uhren von ihnen gekauft und die Erfahrung war immer eine 10/10. Der Service ist großartig! Der Zeitmesser war immer wie beschrieben oder besser. Und die Preise sind wahrscheinlich die besten da draußen.
I purchased a table with six chairs for my patio from Gilt thinking since it's Gilt they have great product little that I knew the chairs didn't last longer than 5 months. What a waste of money I will never order anything from them again. I brought it up to their customer service and sent me an email that there is nothing they can do $1000 down the drain.
I bought a $5K ring from here and after deciding it was not the right thing for me, I returned it as the site clearly states you can. After a month of not receiving a refund, GILT reached out saying I altered the ring and it could not be returned. THIS IS TOTAL BS. Its an infinity ladies and clearly even states on the sale that it cannot be resized. I'm sick to my stomach about this and will be getting an attorney to resolve this issue.
Had a few orders now all arrived on time and as discribed, excellent service and price, very satisfied with the products.
Great company with good customer service and friendly staff. The product we will receive will be top notch.
I didnt receive the watch 1000 dollars price. But I have status as shipped. They are scammers! I am very very angry.
This company is total scam, we returned our item as instructed, received an email of item recieved by the warehouse but Gilt never posted a refund in our credit card. Contacted their customer service several times and finally someone advised to dispute it with our credit card since they never received the item even though we do have an email from them confirming the opposite.
