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From the business
Gigsberg is a global secondary ticket marketplace connecting fans to live events around the world. We are committed to providing a secure and reliable platform where customers can discover and purchase tickets with confidence.
All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.
Gigsberg Reviews Summary
Gigsberg is a secure and trusted marketplace to buy and sell concert, theatre, sport tickets online. Prices are set by sellers and may be above or below face value.
This summary is generated by AI, based on text from customer reviews
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At first I was panicing so much because I couldnt find my tickets, but then when I reached out for help it was all solved in a day, thank you so much gigsberg
I bought tickets from this reseller because there weren't left on the official site Ticketmaster. I paid a bit more because there are fees due to the fact that they are the intermediary. For this reason they can't release the tickets right after the purchase but you have to wait for the official site to give them the permission to send them.
Since the beginning I wrote them on WhatsApp constantly asking for updates about the tickets and other information related to the venue. They have been always prepared and ready to answer my questions. I really asked a lot and very often because I was worried as this was my first time buying with them.
The tickets arrived 2 days before the concert and all the important information have been shared with me by email.
I recommend this online site for purchase of tickets.
Thank you so much for your fantastic 5-star review and for sharing your experience with Gigsberg
We completely understand that purchasing tickets from a secondary marketplace for the first time can feel uncertain, and we're delighted that our team was able to provide the updates and support you needed throughout the process. Keeping our customers informed and answering their questions promptly is something we take great pride in.
We're also pleased to hear that your tickets were delivered successfully before the concert and that the information provided helped make your experience smooth and stress-free.
Thank you for your recommendation. We hope you had an incredible time at the event and look forward to assisting you again in the future!
I received my tickets successfully through the AXS/O2 Venue app. The instructions were clear and I was able to access the tickets before the event. Thank you for the support.
Thank you for taking the time to share your experience with Gigsberg!
We’re pleased to hear that you successfully received your tickets through the AXS/O2 Venue app and that the instructions provided were clear and easy to follow. It's great to know you were able to access your tickets before the event and that our support team could assist you throughout the process.
We appreciate your feedback and hope you had a fantastic time at the event!
From the beginning they show seriousness and credibility. My tickets arrived on time, even long before the concert. Thank you very much for the excellent work and for the concern
Thank you so much for your wonderful 5-star review and for your kind words about Gigsberg
We’re delighted to hear that you found our service trustworthy from the very beginning and that your tickets arrived well ahead of the concert. Providing a reliable experience and keeping our customers informed and supported throughout the process is always our goal.
We truly appreciate your feedback and hope you have an amazing time at the event!
1st class from start to finish, ticket was guaranteed from the confirmation of order, kept updated through the process and delivery was made 24hrs before event
Thank you so much for your fantastic 5-star review and for choosing Gigsberg!
We’re delighted to hear that your experience was first-class from start to finish. Providing clear communication, regular updates, and reliable ticket delivery is always our goal, so it’s wonderful to know that everything went smoothly for your Champions League Final experience.
We appreciate your kind feedback and hope you had an unforgettable time at the event!
I received the tickets two weeks before the concert, but I was worried I wouldn't get them in time because I bought them seven months ago. My concert is in one week and I hope the tickets and everything will work.
The tickets were very expensive but orher than that everything was very good.
Thank you for your review and for sharing your experience with Gigsberg.
We understand that waiting for tickets after purchasing them several months in advance can be stressful, and we appreciate your patience throughout the process. We’re glad to hear that your tickets were delivered ahead of the event and that everything else went well.
We also appreciate your feedback regarding ticket prices. As a secondary marketplace, prices are set by sellers and can vary depending on demand and availability.
We hope you have an amazing time at the concert and enjoy the event!
I am very satisfied with my experience with Gigsberg.
At the beginning, the ticket transfer process was not entirely clear to me, which caused some confusion and concern. I was particularly worried because the tickets were transferred through Ticketmaster Germany, and initially I could not find them in my account. However, whenever I had questions, the support team responded promptly and provided helpful guidance throughout the process.
Their advice about using Ticketmaster DE was especially valuable. Once I followed the instructions and accepted the ticket transfers, everything worked smoothly and all tickets appeared in my account.
One aspect that could be improved is the transparency of the final pricing. While the additional fees were disclosed during the checkout process, the difference between the ticket price initially displayed and the final amount was greater than I expected. A clearer presentation of the total cost earlier in the purchasing process would make the experience even better.
In the end, everything worked perfectly. The Metallica concert was amazing, the seats were excellent, and all tickets were valid and worked without any issues at the stadium.
I would especially like to thank the support team for their patience, professionalism, and willingness to answer my questions. Their assistance gave me confidence throughout the process.
Overall, I had a very positive experience and would be happy to use Gigsberg again.
Thank you so much for your detailed 5-star review and for sharing your experience with Gigsberg!
We’re delighted to hear that our support team was able to guide you through the ticket transfer process and help resolve the initial confusion. It’s great to know that everything worked smoothly in the end and that you had an amazing time at the Metallica concert.
We also appreciate your feedback regarding pricing transparency and will take it into consideration as we continue improving our service.
Thank you for your kind words about our team’s patience and professionalism. We look forward to helping you again with future events!
Excellent customer service! They helped me find my missing tickets quickly and efficiently. Very helpful, professional, and friendly. Thank you for the great support!
Thank you so much for your wonderful 5-star review and for your kind words about our support team!
We’re delighted to hear that we were able to help you locate your tickets quickly and efficiently. Providing professional, friendly, and reliable assistance is always our priority, and it’s great to know you had such a positive experience.
We hope you enjoy your event and look forward to assisting you again in the future!
Can always rely on Gigsberg, I lived in Sweden and have used them for event in UK multiple times and they always deliver. You might be scared you won't get the tickets on time, but you will. I once received my ticket the day of the event, and had an amazing time.
If you really want to go to an event, Gigsberg got you covered. Reliable and fast customer support. Will definitely use again.
Thank you so much for your amazing 5-star review and for your continued trust in Gigsberg!
We’re truly happy to hear that you’ve successfully used our platform multiple times for events in the UK and that our team has consistently been able to support you throughout the process. We completely understand that waiting for tickets can sometimes feel stressful, especially when delivery happens close to the event date, so your confidence and patience mean a lot to us.
It’s wonderful to know that everything worked out smoothly and that you had an amazing experience at the event. Thank you as well for your kind words about our customer support team.
We truly appreciate your recommendation and look forward to helping you again with many more events in the future!
I booked this ticket over a year ago and I was afraid that this would be a scam. But they sent me everything and every step that I need to take to get em! I totally recommend to book your tickets from here!
Thank you so much for your fantastic 5-star review and for trusting Gigsberg with your Metallica tickets!
We completely understand that purchasing tickets far in advance can sometimes feel uncertain, so we’re very happy to hear that everything was delivered successfully and that our team was able to guide you clearly through the process.
Providing reliable service, clear communication, and support every step of the way is always our goal. Your recommendation truly means a lot to us.
Thank you again for your trust and support, and we hope you had an amazing time at the concert!
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Jerry was able to assist you quickly and provide the help you needed. We’ll be sure to pass your kind words along to him, as feedback like yours means a lot to our team.
Thank you again for choosing Gigsberg, and we hope you enjoy your event!
Since it is now just a week away to the event, I contacted Gigsberg that I am not able to download the ticket online. I got the reply in less than a minute, explaining in details what I should do. I followed the instructions and got the problem solved in few moments. Thanks a lot guys, I was quite stressed about not getting tickets on time, as this is my first time buying it on Gigsberg. But from now on you really have a loyal customer. Thanks a lot!
Thank you so much for your amazing 5-star review and for sharing your experience with Gigsberg!
We completely understand how stressful it can feel when an event is approaching and you experience difficulties accessing your tickets, especially as a first-time customer. We’re therefore delighted to hear that our support team was able to assist you quickly and help resolve the issue smoothly.
Providing fast responses, clear guidance, and reliable support is always our top priority, so your kind words truly mean a lot to us.
Thank you again for your trust and support. We’re very happy to know we’ve earned a loyal customer, and we look forward to helping you again with many more events in the future!
Gigsberg me ha sorprendido gratamente, no esperaba recibir tan pronto los tickets y fue muy fácil vincularlos a ticketmaster. El servicio de atención al cliente muy rápido y eficaz. Lo recomiendo.
Thank you so much for your fantastic 5-star review and for recommending Gigsberg!
We’re delighted to hear that your experience exceeded your expectations and that you received your tickets sooner than expected. It’s also great to know that obtaining them on Ticketmaster was easy and that our customer service team was able to assist you quickly and efficiently.
We hope you have an amazing time at the event and enjoy every moment of it!
I was quite worried and stressed, as I ordered my tickets a year in advance and had to wait an excessively long time for them — they arrived only one week before the event, and only after I sent them an email.
The tickets were quite expensive.
Thank you for sharing your feedback with us. We truly understand how stressful it can feel to wait for tickets, especially when they are purchased far in advance and for an important event.
As a secondary ticket marketplace, ticket delivery timing is often determined by the original ticket provider or event organizer, and many tickets are only released closer to the event date. We sincerely regret for the concern this caused you.
At the same time, we’re glad to hear that your tickets were successfully delivered in time for the event and that our support team was able to assist you when contacted.
We genuinely appreciate your feedback, as it helps us continue improving our communication and overall customer experience. Thank you for choosing Gigsberg.
The support when purchasing and downloading tickets was great. I would recommend the Gisgberg website to others, I will definitely use it again.
Thank you so much for your wonderful 5-star review and for recommending Gigsberg.
We’re delighted to hear that you had a great experience with both the purchasing process and downloading your tickets. Our team always aims to provide clear guidance and reliable support to make everything as smooth as possible for our customers.
We truly appreciate your trust and kind words, and we look forward to helping you again with many more events in the future!
Mobile ticket arrived within 48 hours of the match. Very easy and convenient to scan the barcode at tottenham stadium (twice) and got in within minutes.
Thank you so much for your fantastic 5-star review and for choosing Gigsberg!
We’re very happy to hear that your mobile tickets for Tottenham vs Everton arrived on time and that the entry process at the stadium was smooth and convenient. Providing reliable ticket delivery and an easy event experience is always our top priority.
We truly appreciate your support and hope you had an amazing time at the match. We look forward to assisting you again with future events!
This was my first time purchasing tickets through Gigsberg for Metallica in Zurich. I bought them a year in advance and received them one week before the event via their partner, Ticketmaster. The customer service team was always quick to respond and maintained clear, flawless communication throughout the process. Everything went smoothly. Thank you, Team Gigsberg!
Thank you so much for your fantastic 5-star review and for trusting Gigsberg with your Metallica tickets in Zurich!
We’re delighted to hear that your first experience with us went smoothly and that our customer service team was able to provide quick responses and clear communication throughout the process. We understand that purchasing tickets far in advance can sometimes feel stressful, so we’re very happy we could give you confidence and support along the way.
Your kind words truly mean a lot to our team. Thank you again for your trust and support, and we hope you had an amazing time at the concert!
Customer service at Gigsberg is extremely helpful and accommodating. I've never had such an immediate response and quick turnaround. Thanks!
Thank you so much for your amazing 5-star review and for your kind words about our customer service team!
We’re truly happy to hear that you experienced such quick responses and efficient support. Our team always strives to provide helpful, accommodating, and timely assistance to ensure a smooth experience for every customer.
Your feedback means a lot to us. Thank you again for choosing Gigsberg, and we hope to assist you again in the future!
They offered great service and friendly support, feeling like chatting with a friend but not an agent, and tickets are easier to access with their guidance.
Thank you so much for your wonderful 5-star review and for your kind words about our customer service team!
We’re truly happy to hear that you felt comfortable and well supported throughout the process. Creating a friendly and helpful experience for our customers is very important to us, and we’re glad our guidance made accessing your tickets easier.
Your feedback means a lot to our team. Thank you again for choosing Gigsberg, and we hope you enjoy your event!
Ogni volta che ho acquistato i biglietti sono arrivati sempre puntuali, e quando ho avuto bisogno di contattarli sono stato sempre tempestivi e disponibili
Thank you so much for your wonderful 5-star review and for your continued trust in Gigsberg!
We’re delighted to hear that your tickets have always arrived on time and that our team has been prompt and available whenever you needed assistance. Providing reliable service and responsive customer support is always our top priority.
We truly appreciate your support and look forward to helping you again with many more great events in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your amazing 5-star review!
We’re delighted to hear that we could help put your mind at ease and resolve the issue quickly. We completely understand how stressful it can be when you can’t locate your tickets, so we're glad our team was able to assist and get everything sorted out promptly.
Thank you for your kind words and enthusiasm! We hope you have an incredible time at your event and enjoy every moment of it.