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From the business
Gigsberg is a global secondary ticket marketplace connecting fans to live events around the world. We are committed to providing a secure and reliable platform where customers can discover and purchase tickets with confidence.
All tickets are guaranteed and secure. Prices are set by sellers and may be above or below face value.
Gigsberg Reviews Summary
Gigsberg is a secure and trusted marketplace to buy and sell concert, theatre, sport tickets online. Prices are set by sellers and may be above or below face value.
This summary is generated by AI, based on text from customer reviews
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Can always rely on Gigsberg, I lived in Sweden and have used them for event in UK multiple times and they always deliver. You might be scared you won't get the tickets on time, but you will. I once received my ticket the day of the event, and had an amazing time.
If you really want to go to an event, Gigsberg got you covered. Reliable and fast customer support. Will definitely use again.
I booked this ticket over a year ago and I was afraid that this would be a scam. But they sent me everything and every step that I need to take to get em! I totally recommend to book your tickets from here!
Thank you so much for your fantastic 5-star review and for trusting Gigsberg with your Metallica tickets!
We completely understand that purchasing tickets far in advance can sometimes feel uncertain, so we’re very happy to hear that everything was delivered successfully and that our team was able to guide you clearly through the process.
Providing reliable service, clear communication, and support every step of the way is always our goal. Your recommendation truly means a lot to us.
Thank you again for your trust and support, and we hope you had an amazing time at the concert!
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that Jerry was able to assist you quickly and provide the help you needed. We’ll be sure to pass your kind words along to him, as feedback like yours means a lot to our team.
Thank you again for choosing Gigsberg, and we hope you enjoy your event!
Since it is now just a week away to the event, I contacted Gigsberg that I am not able to download the ticket online. I got the reply in less than a minute, explaining in details what I should do. I followed the instructions and got the problem solved in few moments. Thanks a lot guys, I was quite stressed about not getting tickets on time, as this is my first time buying it on Gigsberg. But from now on you really have a loyal customer. Thanks a lot!
Thank you so much for your amazing 5-star review and for sharing your experience with Gigsberg!
We completely understand how stressful it can feel when an event is approaching and you experience difficulties accessing your tickets, especially as a first-time customer. We’re therefore delighted to hear that our support team was able to assist you quickly and help resolve the issue smoothly.
Providing fast responses, clear guidance, and reliable support is always our top priority, so your kind words truly mean a lot to us.
Thank you again for your trust and support. We’re very happy to know we’ve earned a loyal customer, and we look forward to helping you again with many more events in the future!
Gigsberg me ha sorprendido gratamente, no esperaba recibir tan pronto los tickets y fue muy fácil vincularlos a ticketmaster. El servicio de atención al cliente muy rápido y eficaz. Lo recomiendo.
Thank you so much for your fantastic 5-star review and for recommending Gigsberg!
We’re delighted to hear that your experience exceeded your expectations and that you received your tickets sooner than expected. It’s also great to know that obtaining them on Ticketmaster was easy and that our customer service team was able to assist you quickly and efficiently.
We hope you have an amazing time at the event and enjoy every moment of it!
I was quite worried and stressed, as I ordered my tickets a year in advance and had to wait an excessively long time for them — they arrived only one week before the event, and only after I sent them an email.
The tickets were quite expensive.
Thank you for sharing your feedback with us. We truly understand how stressful it can feel to wait for tickets, especially when they are purchased far in advance and for an important event.
As a secondary ticket marketplace, ticket delivery timing is often determined by the original ticket provider or event organizer, and many tickets are only released closer to the event date. We sincerely regret for the concern this caused you.
At the same time, we’re glad to hear that your tickets were successfully delivered in time for the event and that our support team was able to assist you when contacted.
We genuinely appreciate your feedback, as it helps us continue improving our communication and overall customer experience. Thank you for choosing Gigsberg.
The support when purchasing and downloading tickets was great. I would recommend the Gisgberg website to others, I will definitely use it again.
Thank you so much for your wonderful 5-star review and for recommending Gigsberg.
We’re delighted to hear that you had a great experience with both the purchasing process and downloading your tickets. Our team always aims to provide clear guidance and reliable support to make everything as smooth as possible for our customers.
We truly appreciate your trust and kind words, and we look forward to helping you again with many more events in the future!
Mobile ticket arrived within 48 hours of the match. Very easy and convenient to scan the barcode at tottenham stadium (twice) and got in within minutes.
Thank you so much for your fantastic 5-star review and for choosing Gigsberg!
We’re very happy to hear that your mobile tickets for Tottenham vs Everton arrived on time and that the entry process at the stadium was smooth and convenient. Providing reliable ticket delivery and an easy event experience is always our top priority.
We truly appreciate your support and hope you had an amazing time at the match. We look forward to assisting you again with future events!
This was my first time purchasing tickets through Gigsberg for Metallica in Zurich. I bought them a year in advance and received them one week before the event via their partner, Ticketmaster. The customer service team was always quick to respond and maintained clear, flawless communication throughout the process. Everything went smoothly. Thank you, Team Gigsberg!
Thank you so much for your fantastic 5-star review and for trusting Gigsberg with your Metallica tickets in Zurich!
We’re delighted to hear that your first experience with us went smoothly and that our customer service team was able to provide quick responses and clear communication throughout the process. We understand that purchasing tickets far in advance can sometimes feel stressful, so we’re very happy we could give you confidence and support along the way.
Your kind words truly mean a lot to our team. Thank you again for your trust and support, and we hope you had an amazing time at the concert!
Customer service at Gigsberg is extremely helpful and accommodating. I've never had such an immediate response and quick turnaround. Thanks!
Thank you so much for your amazing 5-star review and for your kind words about our customer service team!
We’re truly happy to hear that you experienced such quick responses and efficient support. Our team always strives to provide helpful, accommodating, and timely assistance to ensure a smooth experience for every customer.
Your feedback means a lot to us. Thank you again for choosing Gigsberg, and we hope to assist you again in the future!
They offered great service and friendly support, feeling like chatting with a friend but not an agent, and tickets are easier to access with their guidance.
Thank you so much for your wonderful 5-star review and for your kind words about our customer service team!
We’re truly happy to hear that you felt comfortable and well supported throughout the process. Creating a friendly and helpful experience for our customers is very important to us, and we’re glad our guidance made accessing your tickets easier.
Your feedback means a lot to our team. Thank you again for choosing Gigsberg, and we hope you enjoy your event!
Ogni volta che ho acquistato i biglietti sono arrivati sempre puntuali, e quando ho avuto bisogno di contattarli sono stato sempre tempestivi e disponibili
Thank you so much for your wonderful 5-star review and for your continued trust in Gigsberg!
We’re delighted to hear that your tickets have always arrived on time and that our team has been prompt and available whenever you needed assistance. Providing reliable service and responsive customer support is always our top priority.
We truly appreciate your support and look forward to helping you again with many more great events in the future!
I paid hugely for these tickets to be in the same block and both were other tickets and the switch was made just 2 days before the match causing me great distress.
We are truly regret to hear about your disappointment and understand how stressful this situation must have been, especially so close to the match.
As a secondary ticket marketplace, ticket availability ultimately depends on the individual sellers. In some cases, sellers may unfortunately become unable to fulfill the original tickets due to cancellations or other unforeseen circumstances, even while being subject to penalties according to our policies.
In order to ensure that you were still able to attend the event you planned for, our team provided alternative ticket options, which were accepted and processed accordingly. All actions were handled in line with our marketplace policies and with the intention of avoiding a complete cancellation of your order.
That said, we sincerely regret that the final arrangement did not meet your expectations. We truly value your feedback and will use it to continue improving the quality and reliability of our service moving forward.
In opposition with other companies, Gigsberg delivered our tickets in advance. And they cared if we received them by insisting in obtaining our confirmation. This was appreciated.
Thank you so much for your kind review and for choosing Gigsberg. We’re delighted to hear that you had a smooth experience and that the early ticket delivery and follow-up communication were appreciated.
Our team always aims to make the process as reliable and stress-free as possible, so it’s wonderful to know we met your expectations.
We truly appreciate your trust and hope you enjoyed the event! We look forward to assisting you again in the future.
I have bought ticket to J.Lo concert last year. Everything went very well. Ticket came to my email just few day before concert.
And this year, about one month ago I bought ticket to Shakira concert.
Thank you for sharing your experience and for choosing Gigsberg again!
We’re very happy to hear that your purchase for the J.Lo concert went smoothly and that the tickets were delivered successfully before the event.
Regarding your recent Shakira order, please note that ticket transfers can sometimes happen in stages depending on the seller and the event organizer’s transfer process. Since you have already received part of the tickets, the remaining tickets should be transferred closer to the event date. Our team is continuously monitoring the order to ensure everything is completed successfully.
We truly appreciate your trust and patience, and we look forward to helping you enjoy another amazing concert experience!
Super réactif il nous reste encore un concert
Thank you for your 5-star review and for sharing your feedback with us.
We truly appreciate your honesty and understand that waiting for tickets or event updates can sometimes feel stressful. At the same time, we’re very happy to hear that our team was responsive and available to assist you throughout the process.
We’re looking forward to helping you with your remaining concert as well, and our team will continue to monitor everything to ensure a smooth experience.
Thank you again for choosing Gigsberg, and we hope you enjoy the upcoming event!
J'ai obtenu ce que je voulais alors que les autres sites ne l'avait pas. Simple et satisfaisant.
Thank you so much for your wonderful 5-star review and for choosing Gigsberg!
We’re delighted to hear that you were able to find the tickets you wanted and that the process was simple and satisfying for you. Our goal is always to provide customers with access to a wide variety of events and a smooth purchasing experience.
We truly appreciate your support and hope you have an amazing time at the event!
Thank you for your 5-star review and for choosing Gigsberg!
We’re very happy to hear that your tickets arrived on time and that you were satisfied with your experience. Providing reliable service and timely ticket delivery is always our top priority.
We truly appreciate your support and hope you enjoy the event!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your amazing 5-star review and for your continued trust in Gigsberg!
We’re truly happy to hear that you’ve successfully used our platform multiple times for events in the UK and that our team has consistently been able to support you throughout the process. We completely understand that waiting for tickets can sometimes feel stressful, especially when delivery happens close to the event date, so your confidence and patience mean a lot to us.
It’s wonderful to know that everything worked out smoothly and that you had an amazing experience at the event. Thank you as well for your kind words about our customer support team.
We truly appreciate your recommendation and look forward to helping you again with many more events in the future!