GigaProsReviews 475

I am a Joomla-for-Dummies kind of person. Part of why I chose Gigapros to host my website is that they offer extensive, elegantly-written and free tutorials. I joined Gigapros hosting service 5 months ago, had a bunch of questions as a newbie, and Gigapros's customer service via email has been great. I give Gigapros 5 stars.

It's a good sense to be supported and discuss with someone else far away on the other side of the internet.

Gigapros has been an excellent host. Their customer support is superb. I have never had to wait for more than 30 minutes for an email answer, and even phone support has been quick and effective. Their control panels are easy to use and intuitive, as is their account and billing interface.
They have adjusted their pricing plans over time to keep them competitive and currently are extremely competitive in their pricing.

I've found their support to be good. They respond quickly, know how to fix problems, spend an appropriate amount of time investigating and responding to issues.

Never had to wait more than 90 minutes for help. Uptime is great.
I have used a couple of others and finally switched to Gigapros. I can't see me ever switching to a different host.
Customer service is second to none. All my support requests are handled under 5 minutes. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version.

If you do have multiple sites and can afford the expense I would recommend getting more than one account with them.

Recently moved to Gigapros after a nightmarish debacle with another hoster. Support has always been good (ie they actually read and answer the questions you ask), and they understand the technology.

Fantastic pricing too. As a professional. Net developer I know a lot of other developers and clients, asking about good hosting companies, so Gigapros will benefit as word spreads for going the extra yard.
Sites are always up and run as fast. No issues with viruses or hackers. 5 out of 5 stars.

I am very pleased with Gigapros service. The package is complete, support questions are answered within a reasonable time.
They have wonderful features coupled with very cheap hosting packages and nice management system and SmarterMail webmail access are amazingly rich and intuitive interfaces. The application packs they now support also help facilitate almost effortless setup of great commonly used web based applications.
You can't go wrong with this company! Would highly recommend to others.

Gigapros has exceptional pricing and great uptime. I have, however had VERY difficult experiences with the support staff via email and online trouble ticket system when there has been loss of service. The support ticket system has been excellent with outstanding response times with clear intelligent answers.
The last one I submitted had a 7 minute response time with not one but two people responding at the same time (well within a minute of each other).

I recommend using Gigapros with the caution against attempting support via email or their ticketing proccess.
Call for all support issues.

I've had a good run dealing with Gigapros web host. This service allows for easy setup of websites and emails, modifications, and monitoring through their control panel user page. Online explanations of features and instructions are clearly written.

The best part is the customers service. I have had several after hours questions and have always had a response within ten minutes, in some cases immediately. After hours customer service even acted on my behalf to modify the account and make setup changes I had requested. Again within minutes! I recommended this decent web host.

Think that it will be useful info for other webmasters regarding Gigapros's reliability. I've been using their services since November, 2014 - everything has been working great. Support is responsive and uptime is near perfect; open several tickets and were responded promptly not to mention they resolved my request.
I would highly recommend them if you are looking for quality services with all the features you may need for successful running of web sites.

I started purchasing services of Gigapros 2 years ago and now even 4 of my friends are also getting web hosting services from them, I have never faced any issue, till now they have provided 100% uptime. I am very much satisfied by their customer service, they are available 24/7 and provide instant service whenever required.
And the server cost is way too cheap. And the technical support is just awesome. Its 24/7. Response time is very quick.

I've been designing websites since 2001 and have experience with all kinds of web hosts. In those ten years, I don't think I've ever come across a host as great as Gigapros! Support is helpful and very fast to respond, server performance is easily the best I've experienced, and the range of features for the money is nothing short of excellent. Did I mention that my account was set up in literally a matter of minutes?

Perhaps most importantly, the company seems to really care about your business, is always friendly and easy to communicate with. I recommend this web host.

It turns out that Gigapros provides a fabulous website hosting service! They have made it possible for me to run our two websites: one for myself as an artist and the other for my partner who is a musician without having to know a thing about how the world wide web actually works!
Great support and pricing. It may not have all the latest features etc. So far everything is good... if it changes I will post again but for now I and my 8 customers in the USA are happy.

I am very pleased with Gigapros. In dealing with a provider, I also have to keep in mind my customers, because I own a computer shop and I am often asked who I would recommend. The back up and quick responses to my emails are second to none. Support team have given me great service for the past three years with all my hosting requirements and i cant see myself and recommended friends changing if things remain the same.
Thanks guys for all your help.