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GigaPros has a rating of 3.9 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.
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I have been very satisfied with Gigapros thus far. I have 3 domains with them and have experienced a total of about 5 minutes of downtime in over 2 years. I have had 2 customer service issues that were resolved in a matter of minutes.
They provide online backups, IT services - their team is really professional. They specialize in managed hosting solutions, software development, website design, website marketing, database integration & programming, & e-commerce solutions.
I can't possibly rave about them more. I've always been frustrated by hosting in the past. Not with Gigapros. They've helped me more than I even thought I needed it and installing apps on my page is as simple as clicking a button in their awesome admin page.
I am happy with the customer service and am also happy with the control panel. Uptime has been great - 99.9% guaranteed.
Good support information including knowledgebase and regularly updated system status. Got SSL certificate and IP address from them at minimal cost.
The best hosting company I've ever experienced by a long way.
My experience with Gigapros tech support has been good prompt and helpful responses. They are solidly reliable, highly expedient at tech support and very competitive for the pricing. For the 1 or 2 times that I have had to use tech-support the response is super-fast and genuine, no canned answers.
The things I like about them are:
- servers respond fast, and I've never experienced downtime,
- features are very good,
- they increased everyones bandwidth for free a while ago.
Go with this web hosting provider because you will not regret it!
I have been in IT business for almost 5 years now. Gigapros has been the best to me so far. They are so friendly and supportive, you kinda feel yourself at home with them. Technically speaking, to me they are second to none so far.
One thing I must say about Gigapros is that they have excellent customer service. When you use the online chat, someone answers pretty much instantaneously. You can't ask for more than that! And they are willing to help you out in any way they can.
I've had my website with them for a number of years. It's solid as far as being up and running at all times.
I love the prices. The server was down for about 15 minutes one month. That's pretty good up time!
I chose Gigapros over 10 months ago due to their cheap pricing and good reputation. I ask about their services at WHT forum and people tell me that they were good and reliable along with helpful customer support that worked 24/7. Yeah, it true, now I see that I made really good decision to give them. As for their uptime it is really nice and my site is always up and accessible to my visitors.
I have some troubles with uploading news files and their support helped me immediately when I contacted them.
I like this web hosting provider and can highly recommend it to other webmasters.
I started with GigaPros web about 7 month ago. I have experience as a web designer but my sites had been hosted at academic institutions, this was my first experience with a commercial host. I know just enough to be dangerous, and Gigapros web has been great in both helping me do more and be safe at the same time.
The domain support is excellent. As someone who develops web sites, it's nice to have several "root" directories for development purposes, or to show a functional demo to a client.
I've been with GigaPros for a year now after a friend of mine recommended them when I was complaining about my webhost. While they are a bit pricier than the host I was coming from, they have more than earned the extra couple of dollars a month.
The service has been great, but the customer service is what sets them apart from hosting companies I've used in the past. I get a response from somebody usually within 5 minutes and they're always willing to help.
Well, I have signed up with Gigapros and would like to tell you about the quality of services they provide. Frankly speaking, it was very hard for me to find the best place to host my web site. It was really long period of comparing different web hosting offers and after that I decided to sign up with this company.
As it turns out, I have been using their services for about 4 months and I can honestly say that I have never had any downtime. Server and network uptime are pretty great.
A great change when I was in a bind because my previous provider kept going down. GigaPros helped me get things up and running QUICK, and I had most of my email and websites transferred over to their reseller account package in less than an afternoon (10+ sites total).
I would recommend this host to anyone looking for reliable, bargain based host that are simply the best.
Gigapros is a very fair and honest host. They offer fast hosting, that always online. They don't offer as much as some other unrealistic hosts - but what they offer they deliver. Overall reliability is great, the control panel is easy to use, and useful, things work the way they say they will - basically impressed with these guys.
I had responses within an hour or two, telephone numbers to call if needed, friendly e-mails, you can rate the response they give you these guys are great and they are not expensive - dont look any further - if they come cheaper you will never get this level of support.
My experience with tech support has been good-prompt and helpful responses. I have two domains hosted at GigaPros and just renewed both for a third year after looking around for better deals and, as usual, finding none.
Incredible hosting provider. The support from these guys is without comparison. If they provide windows hosting also, they would be the # 1 provider for me.
Gigapros is far superior web host - they solve problems and on an extremely timely manner. When I have a problem - their technicians get information which I can give them and determine what the problem is and fix it for me, while in most cases, you are in an IM session. I mostly use IM and when not available I know I can leave a support ticket - they are all over it.
I can't praise this team of support folks enough - they make things look so easy, they have not had any downtime since I have been a customer.
Well, the fact is that GigaPros have some of the best customer support I've ever encountered. They're honest, fast!
Vitally important fact is that they even have nice scripting extras, free bonuses, additional features at cheap price - this is a great plus for their team.
Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want.
Besides, their support is really worth it for me. Recommended.
I can say that I made right decision to choose Gigapros Hosting service. They follow ONE simple rule: You EXACTLY get what you pay for. A great plus for this host is that its support team works 24x7x365 and very helpful in solving troubles.
They even have nice scripting extras and spamassassin.
The reliability and support have been flawless.
The control panel works very well.
All in all, Gigapros offer 30-day money back guarantee and if you are not satisfied you can cancel within this period of time. Personally I am really happy to deal with them - their work is based on quality.
I have been with Gigapros for a while to appreciate their professionalism. The couple of times I had problems, the support staff have was right up there for me to respond, matter resolved within minutes, no fuss. Uptime is unprecedented. In the last four years I’ve probably experienced only about a couple of hours of downtime total for all the sites I’ve got running here – two hours spread across four years! As you can tell, I can’t say enough good things about Gigapros.
I can tell you with 100% honesty you will not find better uptime or service out there. Gigapros is the best host I've ever tried. The best thing is customer support, any question you have will be answered within 10 minutes. Their uptime is fantastic and ability to upgrade and downgrade is a plus.
Bottom line this decent host is rock solid. I recommend Gigapros to my friends and I can assure you that you will not regret giving them a chance to earn your business.
Looks like Gigapros is one of tbe best hosts in terms of hosting wordpress, e-commerce and Joomla web sites.
They offer nice features, tools, scripts for running sites and stay focused on business. Everything is running ok.
I would like to mention that their customer support works 24/7 and ready to help in any situation. I like the work they do for me. Network uptime is great - their promise 99.9% uptime is true. I will recommend this web host to my friends and colleagues. Thanks to gigapros team, your work is amazing.
Outstanding support!
There's 5 stars to choose from, there should be 10 stars, I'm new to site building using oscommerce, so I'm forever calling support to help me out, they are always kind and easy to talk to and quickly get to the heart of my problems, you can't ask for any better, always only a few minutes and they are right there for you.
Gigapros is Rock-solid web host - highly recommend its hosting services!
When I mess up my message board or blog (because I don't know what I'm doing), tech support literally fixes the problems within minutes after I post a ticket. It's such a relief to have my mistakes fixed that quickly when I know people are trying to get onto my sites that I mess up.
Gigapros is great. I got absolutely awesome hosting for a very cheap price.
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