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GigaProsReviews 475

3.9

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GigaPros Reviews Summary

GigaPros has a rating of 3.9 stars from 475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127

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Canada
1 review
0 helpful votes
Follow Ronja S.
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Now I have been living in US for about 5 years and can say that speed connectivity to my web site around the globe is really fast. I like Gigapros the quality of hosting services, I mean their uptime, features, helpful customer support, etc.
I can even text a support and get answers pretty quickly. This web hosting company also provides web development so they can even answer questions about your website.

Date of experience: February 1, 2016
New York
1 review
0 helpful votes
Follow Doris V.
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According to my experience I would highly recommend this decent web host to other webmasters.
I could not be more pleased with Gigapros service than I am. As a former customer service manager for a large company I have no hesitation in recommending this web host to all who want a risk free, trouble free. This is a straight-forward, easy to use service host. Tech support is quick and reliable.

Their prices are reasonable. I can only speak for the first 48 hours, but thus far, I'm glad I switched.
I give Gigapros 4 stars.

Date of experience: January 29, 2016
Austria
1 review
0 helpful votes
Follow Adam R.
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Well, GigaPros web hosting is a top of my recommendation, features are unique and everything has been great.
They are easy to work with. Customer support is available 24/7 - this makes them preferable. Basically, I created the account with a new domain... as I usually do (so I'm sure nothing goes wrong... as it's usually automated). I had two other domains that, for the first time, I wanted to "add-on" to my hosting package. I added those, easily enough thru cpanel.
I like this web host and highly recommend its hosting services to other webmasters.

Date of experience: January 28, 2016
New York
1 review
0 helpful votes
Follow Metody J.
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Gigapros is very easy to use and the customer support is fantastic. They are quick and very friendly.
My wordpress site is extremely fast to load and has had almost perfect uptime. Pricing is a bit higher than some of the cheaper sites, but i'd definitely consider it well priced for what your getting. Features are cool.
They also gave me Free domain along with free privacy protection - a great plus for their team.

Date of experience: January 27, 2016
Florida
1 review
0 helpful votes
Follow Darja K.
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I would never switch to another host, and I recommend anyone thinking about it to use GigaPros!
Very stable and reliable hosting provider at very good price. Had to use their customer support just once and that too was quite satisfactory. The only thing I could ask for is some additional customization of features at the same price points.

Date of experience: January 26, 2016
Indiana
1 review
0 helpful votes
Follow Jason F.
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I've had outages, but nothing too long. I was down for over an hour once, but Gigapros team kept me informed about what was going on. The price is right for personal and small business needs and the customer service representatives are helpful.
They are no longer very cheap, recommended!

Date of experience: January 25, 2016
North Carolina
1 review
0 helpful votes
Follow Matilda L.
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I've been with Gigapros since 2014 and they have been amazing, they stay competitive and are always increasing their site space and offerings at to extra cost to me. The best thing is customer support, any question you have will be answered within 10 minutes. Their uptime is fantastic and ability to upgrade and downgrade is a plus,

Overall I highly recommend Gigapros.

Date of experience: January 21, 2016
Canada
1 review
0 helpful votes
Follow Yeruti R.
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Just read Gigapros TOS before signing up and check out the forums for discount codes. They give you features for which you can get familiar with in time when your ready to get serious. Very good host. Their hosting space is by far the best out there beating its competitors noticeably. So far, support has been good and they've gotten back to me within half a day.
Support - excellent - live help and I have always been happy at the end.

Date of experience: January 19, 2016
1 review
0 helpful votes
Follow Franz B.
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Thank you Gigapros team!
January 19, 2016

Great support with fast responses in both live support or through email (tickets). My site is almost always up. I plan to stay put with Gigapros. The control panel seemed a little daunting and techie at first, but it's fine when you get used to it.
Support - excellent - live help and I have always been happy at the end. They have great polite staff and that is why it was pleased to communicate with. I really appreciate all the work that they did for me.
Thank you Gigapros team!

Date of experience: January 19, 2016
Virginia
1 review
0 helpful votes
Follow Rosie A.
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Services provided by Gigapros team are above normal, including software provided, and personal customer support. Often a question via email takes a few minutes to be answered. My last provided took days or weeks or never. Although not one of the best providers for cost per megabyte provided, Gigapros reliability and services makes it a good value. It will be interesting to see if the services remain acceptable as the provider grows with it's success.

Date of experience: January 14, 2016
New York
1 review
0 helpful votes
Follow Ricky M.
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The most impressive aspect though has to be customer service. With most companies, you'd be lucky to get a reply that day, whereas with Gigapros I normally hear from them within twenty minutes, and the advice is always helpful. Oh, and even the chat feature is brilliant, for once it's a real person who can actually solve problems on the other end.
They also have exceptional customer service. I had no problems getting everything set up.
I am very impressed by Gigapros service.

Date of experience: January 14, 2016
Bermuda
1 review
14 helpful votes
Follow Ljiljana T.
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Gigapros' the best feature, besides the comparatively cheap price, and the myriad scripts installed with 1 button, is the customer's relations they have. By far, i have never been so happy with the customer's support in my life. There is a live online chat line. I've never waited more than 1 minute to chat with a fully capable operator that knew how to answer every question I had.

They have a ticket system too, for rapid answering of problems and questions. I've asked a lot of questions, the average resolution time of my problems is 4 minutes. They also helped me transfer over 2gb of information from one of my past hosting providers to the Gigapros servers. They did all the work for me and for free!

Date of experience: January 12, 2016
California
1 review
0 helpful votes
Follow Frank F.
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Have had great experience with these guys. I've had numerous others in the past, only for them to cause hours of work with every change they made to their systems. Never had a problem with Gigapros, except a server glitch, which they took care of within 40 minutes of my notifying them.

Great prices and package deals, too. If you have a one or two sites you may well have many years of happy service with Gigapros, but if your site is for business look elsewhere.

Date of experience: January 12, 2016
Delaware
1 review
0 helpful votes
Follow Clizia P.
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Gigapros is a provider who offers very cheap prices all around, for more web space and bandwidth than most other hosts can claim to provide. I also like their suggestion system. If they have enough votes for a certain product they will consider adding it.
I haven't had to use customer service very often but I always get a reply. It used to be slower but now I receive replies sometimes within minutes. Highly recommend these guys.

Date of experience: January 11, 2016
Utah
1 review
0 helpful votes
Follow Eleanora G.
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I began with Gigapros when all I needed was a simple vanity page. Then I added a busy phpBB forum. Since then, I've upgraded my hosting package and began hosting video and other multimedia content. Excellent webhosting provider, uptime 100%, fast support team, fast servers - I highly recommend this web host for hosting forum discussion boards.

Date of experience: January 5, 2016
California
1 review
0 helpful votes
Follow Jose H.
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In my opinion, there is not better host then Gigapros provider!
Luckily I haven't had to use the support a lot, but when I have had to use it, responses have been very fast, and they will work with you to get things fixed. Lots of features, very knowledgeable fast and friendly support and the price is reasonable.

Date of experience: January 3, 2016
Austria
1 review
0 helpful votes
Follow Annabelle M.
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I have been hosting my sites at Gigapros for 10 months now and love them! You get so much for your money and I've had nothing but excellent experiences with customer support. As for uptime, I've never experienced any major downtime apart from when I started - I would have 20 minutes of downtime but these days, it's near 99.9%.
You can make your own backups too and retrieve a file which you've accidentally overwritten or deleted from the directory.
I LOVE IT!

Date of experience: December 18, 2015
North Carolina
1 review
0 helpful votes
Follow Jacon F.
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Well, I'm a very satisfied by using Gigapros services.
Support staff ROCKS! EVERY time I have a request, problem or issue I get an answer or a response quicker than if I could do things myself. I love the support! The uptime is great, their promise of 99.9% is correct.
Can also add that there many useful features included in their hosting solutions, so I run my web site efficiently.

Date of experience: December 16, 2015
Canada
1 review
0 helpful votes
Follow Luce H.
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It is a tremendous value (I host several sites, e-commerce and Joomla) and I have always had prompt, satisfactory answers and solutions. The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do.
I'm impressed with Gigapros support team. Always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain. Very kind, easy to work with, and exceptional service and value.

Date of experience: December 15, 2015
Missouri
1 review
0 helpful votes
Follow Carolina P.
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Although Gigapros is not quite the cheapest hosting service available on the web I'm very amazed of the client service they provide and also of the quality of their service. They really serve their customers by meeting their needs for quality hosting. In time with hosting with Gigapros I needed their support several times, always getting quick solution of the issue.
Thanks for the great work so far and keep it up.
Highly recommend them.

Date of experience: December 11, 2015