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GiftTree Reviews Summary
GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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My gift basket was stuck at UPS for over a week, after reaching to customer service team, they immediately send out a replacement basket without charge. I am surprised on how proactive and fast the team is in addressing my issue.
Awful. The cupcakes arrived stale and 3 days late. My gift didn't make it to the event they were given as a gift for, and I ordered delivered one day before the event in case there was an unforeseen delay.
On your picture of the package I purchased, you displayed a bottle of champagne named Moët; however, upon arrival the champagne was of a lower brand. This gift was for a friend and I purchased it because I thought it was Moët
The gift was expected on Thursday and to my surprise it came on Wednesday. The wife was thrilled that I was so thoughtful and everyone was satisfied.
Thanks
The champagne and chocolates was exactly what I was looking for to celebrate my 60th birthday!
This is the1st time I have used this company and will be using it again.
A good selection of gifts and the delivery was bang on time.
I send all my clients a gift & "Gift Tree" online site is easy to make an order & they have great speedy delivery. I have never had a gift delivered damaged which is a great relief
The gift basket ordered was very nice. Unfortunately, I placed an order three weeks ahead of schedule and the gift basket was still delivered late.
Friend was pleasantly surprised; loved the two wines and snack choices included.
Never heard from the recipient during the week the gift basket was delivered. Then I received an email from him saying he received a gift basket without a card and did it happen to be from me. Very disappointing and probably uncomfortable for him to send that email.
I was looking for the perfect gift and found it with the red wine gift basket!
I was looking for the perfect gift for a very special friend!
Always get the best service. Never had any problems. I have recommended my friends
My dads birthday gift and he has not received it. I have called UPS and Gift tree still no response from them or UPS
Easy ordering and great follow-through to assure delivery. Products are superb!
This order was scheduled to be delivered today July 22, instead is was left on my front porch on July 21. This package contained chocolate and although it had 3 small ice packs it was left on a porch and the temperature outside was well in the 80s. I was not notified that the package was delivered. This was purchased for a gift to be given to a family member tomorrow night. With that being said, I have not unwrapped the package. I am hoping that the chocolate did not melt and then "reform" after I placed it in my refrigerator.
Lisa
I paid over $55 in shipping costs to have a gift delivered on a specific day. The delivery was attempted, but the recipient wasn't home. Had it been clear to me a signature was required I would have made alternate arrangements. The two gifttree customer service representatives insisted that it was clear on the site, and after a significant amount of time on the phone, didn't offer me as much as a coupon for a future purchase for the disappointment. While they did call to apologize, that didn't address that I'd spent nearly 30% of the cost of the gift for a delivery that did not occur as promised.
GiftTree is a perfect choice to buy gift for someone. Their gift baskets are to the apt. Totally price worthy baskets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members