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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

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17,502 reviews

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New York
1 review
0 helpful votes
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Very nice gift
September 20, 2021

This was very easy, plus you gave me a $10.00 off coupon. Thank you. The only issue I experienced with my order was that it didn't arrive as scheduled. I called Giftree and the representative was very helpful. She explained that it must have gotten lost in transit. She apologized and she immediately sent another one and overnighted it. The person I gave it to was delighted with the basket.

Date of experience: September 20, 2021
Georgia
1 review
0 helpful votes
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Disappointed
October 20, 2021

Birthday gift was late due to the system not allowing for the correct address.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 20, 2021
South Carolina
1 review
0 helpful votes
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Farewell Gift
September 20, 2021

The gift arrived early and the level of detail of the customer service was amazing. Thank you!

Date of experience: September 19, 2021
Georgia
1 review
0 helpful votes
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Gourmet Meat and Cheese Basket
September 19, 2021

No complaints. It was easy! Terrific value and delivered at just the right time.

Date of experience: September 19, 2021
South Africa
1 review
0 helpful votes
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Satisfaction!
September 19, 2021

Quick, easy, beautiful selection, well priced, The list goes on.

Date of experience: September 19, 2021
Georgia
1 review
0 helpful votes
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Gift was happily received
September 18, 2021

Great, Love to send fruit, basket is really beautiful

Date of experience: September 17, 2021
Argentina
1 review
0 helpful votes
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My gift was late
October 17, 2021

My present was late and nobody had let me know. Only when I contacted you you said you would send it again. You should have refunded or something because my present arrived 7 days later without any notification. Bummer

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2021
Texas
2 reviews
0 helpful votes
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Great Quality Gifts
September 17, 2021

I have ordered several gift baskets over the years. And recently, I was able to get free shipping for gifts delivered in the mainland and the ones shipped to Hawaii were free but charged $9.95 for Fed Ex. Everyone actually received their gifts 1 day ahead. Just keep in mind that they are not sent as pictured in the photos, but are packaged carefully for shipping reasons in the basket, in a lined cooler with ice packs which is so great because I was afraid of the chocolates melting. I always pay extra foe the personalized ribbon and everyone always love it. These make awesome gifts for any occasion and even better when they're on sale.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Great Company! Great Products!
September 16, 2021

My order was delivered on time and impressive looking. The recipient loved her gift!

Date of experience: September 16, 2021
Australia
1 review
0 helpful votes
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Summer Bouquet Cup Cakes
September 16, 2021

They were every bit as good as advertised. The aesthetics were amazing and the taste sensational.

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Great service!
September 16, 2021
Updated review

Loved being able to actually see what the items were. Other sites had blurry pictures and items that really didn't get my attention either.

Date of experience: September 16, 2021

Very helpful site!
September 10, 2021
Previous review

Very helpful site!

Date of experience: September 10, 2021

Loved being able to actually see what the items were
September 10, 2021
Previous review

Loved being able to actually see what the items were. Other sites had blurry pictures and items that really didn't get my attention either.

Date of experience: September 10, 2021
GB
1 review
0 helpful votes
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The flowers looked really tired and almost wilting.

Also the bottle of wine was not off the standard I was expecting to order.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
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To late
October 15, 2021

Gift tree offers very good items the price could be better but the delivery is horrible, it takes a week for a gift to be received.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 15, 2021
Singapore
1 review
0 helpful votes
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Not as dispayed
October 14, 2021

The gift box did not arrive as it was dispayed in the image. Quite disappointed.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2021
Pakistan
1 review
0 helpful votes
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You made the day
September 14, 2021

Excellent and wholesum service package on birthday. Liked selection of flowers and other gifts. Tremendous effort

Date of experience: September 14, 2021
Georgia
1 review
0 helpful votes
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Seems to be just as promised
October 13, 2021

It's difficult to review a gift item, that you have never laid eyes on, except on a website. Unless of course, someone has gifted it to you. But my aunt recently received the gift basket I purchased for her with the two bottles of wine, one white, one red, and the three types of nuts. She reported that it was very elegant, was top notch, and even the box was so nice that she will "save it "to reuse it for something else. She hasn't tried that wine yet, but she says it looks awesome.

Date of experience: September 13, 2021
GB
1 review
0 helpful votes
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Surprise gift
September 13, 2021

Easy to use website meant that I could easily browse select and pay for item in Yk and gave it delivered in USA the hamper was of excellent quality with environmentally friendly packaging no plastic

Date of experience: September 13, 2021
New York
1 review
0 helpful votes
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Great
September 13, 2021

Seamless. User friendly website, tasteful products for the right price.

Date of experience: September 13, 2021
New Zealand
1 review
0 helpful votes
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Gift to daughter and son in law
September 13, 2021

We ordered a gift for our daughter and son in laws anniversary and we got the email it would be delivered at 7pm, we advised them and sure enough the driver knocked on the door at that time. We live in New Zealand and our daughter liver in Tacoma.

Date of experience: September 13, 2021
Texas
2 reviews
0 helpful votes
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Thank you gift
September 13, 2021

Was very simple to place order and recipient was very pleased with the quality of the gift. Gift tree was very efficient.

Date of experience: September 13, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States