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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

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17,502 reviews

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Brazil
1 review
0 helpful votes
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Delivery
October 15, 2021

It didn't arrive on time. One day later.it was an anniversary gift.

Date of experience: October 15, 2021
North Carolina
2 reviews
0 helpful votes
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BF B-day
October 15, 2021

My experience was very good. I talked to James who is an asset to this company! He was very pleasant & knowledgeable & answered all my questions & so very helpful. Gift Tree is very lucky to have him in there employ. Someone else to my order since James was busy & she did well also & helpful. Only thing was a signature needed fir the liquor which was not done but gift arrived day earlier than expected. Great company, thx you for this service

Date of experience: October 15, 2021
Minnesota
1 review
0 helpful votes
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Wonderful Anniversary Gift!
October 14, 2021

First time using and I will definitely be using and gifting from here again. Great gift basket for anniversary that both men and women love!

Date of experience: October 14, 2021
GB
1 review
0 helpful votes
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Great service
October 14, 2021

I live in the uk and ordered a hamper for my daughter's birthday who lives in San Francisco. Website was easy to use and I was kept update with emails, there were a few adjustments made which Gift Tree made easy. My daughter said she enjoyed the Hamper.

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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First time I was disappointed
October 12, 2021

Every time I have sent a GiftTree basket the recipient's reaction has been overwhelmingly positive. This time not so much and it was probably my own fault. I didn't check the list of included items and I thought the basket was something different. I wanted soothing items for a sympathy basket which was the category I picked and I thought "Fit for Royalty" would deliver.

Date of experience: October 12, 2021
Ohio
1 review
0 helpful votes
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Great gift basket!
October 11, 2021

I ordered the two bottle wine basket with snacks as a get well gift for my son in law. The basket arrived early and was just as described. Great experience!

Date of experience: October 11, 2021
Massachusetts
1 review
0 helpful votes
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Five stars
October 11, 2021

Excellent service, excellent product, excellent customer service. Highly recommended

Date of experience: October 11, 2021
Pakistan
1 review
0 helpful votes
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It was not well decorated and waste of money and surprise too

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 11, 2021
GB
1 review
0 helpful votes
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Hamper
October 11, 2021

Excellent experience. Ordered on line from the U. K. for a hamper to be delivered to my brother in Colorado for his birthday, and everything went according to plan. Thank you.

Date of experience: October 10, 2021
Singapore
1 review
0 helpful votes
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Delivery
October 11, 2021

Have ordered from gift tree many times. Satisfy customer

Date of experience: October 10, 2021
Australia
1 review
0 helpful votes
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Pretty happy
October 10, 2021

My only issue was that the invoice I received didn't fully itemise the charges, the gift itself and the delivery were there but those two items didn't add up to the total. So a bit disappointed, but the gift was appreciated and I saw it on a facetime call and it looked good.

Date of experience: October 10, 2021
South Africa
1 review
0 helpful votes
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Excellent service
October 9, 2021

Extremely happy was on time the products where of great quality

Date of experience: October 8, 2021
Indiana
1 review
0 helpful votes
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In spite of the unsatisfactory pricing, I was pleased with the delivery time!

Date of experience: October 8, 2021
Georgia
1 review
0 helpful votes
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Great service!
October 8, 2021

I ordered a gift basket which was delivered one day early. The order was processed the same day, the tracking process is easy. I recommend it!

Date of experience: October 7, 2021
Hawaii
1 review
0 helpful votes
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Amazing gift
October 6, 2021

Very easy to order and fast delivery! Recipients loved it

Date of experience: October 6, 2021
Georgia
2 reviews
0 helpful votes
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Good Service
October 5, 2021

Ease of ordering. This is my first time ordering with you, appreciate the immediate coupon offer.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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First experience with giving tree
October 4, 2021

Christine on chat not only gave me the promo code but link to other current sales, too

Date of experience: October 4, 2021
New York
1 review
0 helpful votes
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Excellent
October 4, 2021
Updated review

Love buy my baskets here all the time they are always beautiful

Date of experience: October 4, 2021

I order from here always
November 10, 2020
Previous review

I order from here always

Date of experience: November 10, 2020
Australia
1 review
0 helpful votes
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Great service
October 3, 2021
Updated review

Changes, if required are handled efficiently. Always find your service exceptional. Thank you.

Date of experience: October 3, 2021

You are a wonderful company
November 14, 2020
Previous review

You are a wonderful company. Thank you!

Date of experience: November 13, 2020
Turkiye
1 review
0 helpful votes
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Good job, thanks.
October 2, 2021

I sent an anniversary gift to my daughter and son-in-law. Package was delivered on time.
They loved the the chocolatebox and the sparkling wine.

Date of experience: October 2, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States