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GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

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17,502 reviews

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Washington
1 review
0 helpful votes
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Lovely gift
November 27, 2021

This was beautifully wrapped and presented. Gorgeous boxes and a lovely card. The recipient was very pleased and said it made her feel special. Since it was a gift, I cannot review the quality of the snacks, but they certainly looked tasty. I liked that I could select the date the gift would arrive. No problems with purchase or delivery.

Date of experience: November 27, 2021
New Jersey
1 review
0 helpful votes
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Really Nice Basket
November 27, 2021

My family enjoyed the basket of goodies and wine we sent but I would've liked the option to pick the wines.

Date of experience: November 27, 2021
Massachusetts
1 review
0 helpful votes
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Wrong arrival date
November 27, 2021

The gifts arrived 1 week earlier than scheduled. I would have requested an earlier arrival if thats what I wanted.

Date of experience: November 27, 2021
Massachusetts
1 review
0 helpful votes
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Excellent food basket--the people it was for really liked it! The only problem is that it was delivered almost a week early, before a major holiday, and the people it was for had almost taken off on a trip for 4 days--this is why I requested that it be delivered after their trip. If it hadn´t gotten there before their trip, everything would have been ruined by the time they came back. To the company: please try to stick with the days that are requested and/or consult the costumer before delivering a food basket early.

Date of experience: November 25, 2021
California
3 reviews
0 helpful votes
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Got a Screaming Phone Call
November 26, 2021

BFF loved the trio case! I was able to send her California wines instead of me. She said it was beautifully presented and the specific wines I ordered were ecstatically received.

Date of experience: November 25, 2021
North Carolina
1 review
0 helpful votes
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Update: sent email via contact form on their site, not only did they email back, they also called me! During the time I submitted the contact form, another rep reached out to verify if I wanted to sign my name on the gift being sent, I did, so double score for Gift Tree.

Original issue: Promo code did not apply to item ordered. Even though, TWO promo codes provided by the company. Seriously mislead.

Summary, if you have an issue, just reach out to them, they will promptly make it right.

Date of experience: November 24, 2021
AE
1 review
0 helpful votes
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It was easy and smooth
November 24, 2021

Great and easy to chose from and the packaging was excellent

Date of experience: November 24, 2021
Texas
2 reviews
0 helpful votes
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Excellent
November 23, 2021

Happy with the products
& deliver on time as scheduled

Date of experience: November 23, 2021
New Zealand
1 review
0 helpful votes
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RedShield staff
November 23, 2021
Updated review

Such an easy way to order gifts internationally - thanks

Date of experience: November 22, 2021

Easy site to you
November 21, 2021
Previous review

Easy site to you

Date of experience: November 21, 2021
India
12 reviews
1 helpful vote
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Go with Tree for Gifts
November 23, 2021

To send gifts to friends, colleges, or families, this site is best to order gift. Perfect gifts at good range, bunch of chocolates, flowers etc.

Date of experience: November 22, 2021
California
1 review
0 helpful votes
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Gift basket
November 22, 2021

I was very pleased with the service and the variety of the basket items. I will purchase again.

Date of experience: November 22, 2021
Virginia
1 review
0 helpful votes
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Chocolate Rum Cake
November 20, 2021

This is my first order. The order process seems rather easy so far.

Date of experience: November 20, 2021
Mexico
1 review
0 helpful votes
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Delivered before I wanted it delivered.
November 20, 2021

Fast and easy. They delivered the gift 5 days before I wanted it delivered

Date of experience: November 19, 2021
Pennsylvania
1 review
0 helpful votes
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Christmas Gifts
November 19, 2021
Updated review

Ordering was easy, tracking number provided and texts/emails sent when package was delivered. Product was as advertised.

Overall great experience

Date of experience: November 19, 2021

SHOPPING MADE SIMPLE
September 17, 2020
Previous review

SHOPPING MADE SIMPLE

Date of experience: September 17, 2020
Tennessee
1 review
0 helpful votes
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Great
November 18, 2021

It was great because the recipients enjoyed the items.

Date of experience: November 18, 2021
Texas
2 reviews
0 helpful votes
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Birthday
November 18, 2021

Menu indicated up to 25% off these items. Did not find discount. You have a center near where order was sent. Don. T know if this was considered.

Date of experience: November 18, 2021
Pennsylvania
1 review
0 helpful votes
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Wine and meats and cheeses
November 16, 2021

This was a gift so I didn't try the products. However, the recipients were very pleased with everything. I had to change the address and the customer service operator was extremely helpful. A good experience all around.

Date of experience: November 16, 2021
New Jersey
1 review
0 helpful votes
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Straightforward but basket was v disappointing and flimsy

Date of experience: November 15, 2021
Canada
1 review
0 helpful votes
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Above and beyond
November 13, 2021

Had a mistake (my mistake) with an order and chatted with them online and they were incredibly helpful and accommodating. These guys just became Number 1

Date of experience: November 13, 2021
New York
1 review
0 helpful votes
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Fruit basket
December 12, 2021

I ordered a fruit basket to my mother in law who was getting surgery. I specified a date for delivery. It was delivered 4 days early. They were not home. They live in the middle of no where with no neighbors. I am assuming by the time they return home many animals will have feasted on some very expensive fruit. When I called customer services, they said nothing could be done about it.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 12, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States