Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of GiftTree

GiftTree

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate GiftTree?
grey stargrey stargrey stargrey stargrey star

GiftTree Reviews Summary

GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.

service
296
quality
1,151

Instant Feedback

17,502 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow JOE R.
Unfollow JOE R.
Share Review
Report Review

I ordered a few years in this Gift Tree.com
My clients love the baskets a lot.
Thank You

Date of experience: December 20, 2021
Michigan
1 review
0 helpful votes
Follow Joyce K.
Unfollow Joyce K.
Share Review
Report Review

Signature required.
December 20, 2021

I was not aware that the $4.95 charge meant a signature was required when the gift was delivered because it had alcohol in it. Then I was concerned because the recipients worked during the day. One person was not home to sign for the gift but the delivery was attempted later in the day and they were there. I had sent 2 of the same gift to different family members and they both got their gift. My worries were for nothing. Thank you.

Date of experience: December 20, 2021
North Carolina
1 review
0 helpful votes
Follow carl T.
Unfollow carl T.
Share Review
Report Review

Bad Service
January 19, 2022

Ordered 5 items. I have a PO Box which I listed. They e-mail me after I ordered and said they don't mail to a PO Box and I sent them my physical address. They also charged me a service charge for shipping with Fedx. They mail the packages using the Postal Service to the Post office. They did not use Fedx. The post office was not the one that my PO Box is at so they followed the packages to the Post Office of my PO Box and in the process one of the packages is missing. I send an email to the company and they have not respond at this time.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 20, 2021
Australia
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

I ordered a gift hamper for my daughter and son in law, it was delivered 3 days ahead of schedule and arrived in good order, they loved it, thank you.

Date of experience: December 20, 2021

The rating will be improved if you deliver on your...
December 16, 2021
Previous review

The rating will be improved if you deliver on your promises correct gift hamper delivered on time with the full array of goods.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
Follow Joesph X.
Unfollow Joesph X.
Share Review
Report Review

Great gifts
December 20, 2021

Recipients were very surprised, and pleased@?^^#^?#?^#?^@#?^(##(^#(^#^(#(^^#(_(##_(

Date of experience: December 19, 2021
Florida
1 review
0 helpful votes
Follow Carolyn G.
Unfollow Carolyn G.
Share Review
Report Review

Great gift!
December 20, 2021

My sister loves chocolate and this was the perfect gift for a chocolate lover in your life!

Date of experience: December 19, 2021
Tennessee
1 review
0 helpful votes
Follow Brenda R.
Unfollow Brenda R.
Share Review
Report Review

Delivery time and ordering
December 19, 2021

Very pleased with delivery time and ease of ordering.

Date of experience: December 19, 2021
Colorado
1 review
0 helpful votes
Follow Phil S.
Unfollow Phil S.
Share Review
Report Review

Sent Wrong Item
January 18, 2022

I ordered Olive Oil, the receipt says olive oil, the packing slip says olive oil, and what was received was spices that were half the cost of the olive oil

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2021
New Jersey
1 review
0 helpful votes
Follow Donna K.
Unfollow Donna K.
Share Review
Report Review

Perfect gift
December 19, 2021

Recipient loved gift which arrived by arrival date

Date of experience: December 19, 2021
California
3 reviews
0 helpful votes
Follow Brenda G.
Unfollow Brenda G.
Share Review
Report Review

Quick Service; Great Selection
December 19, 2021
Updated review

The website was easy to navigate and select products. Customer Service was very accommodating and friendly. I was very pleased with the service and the selection of products and the quick turnaround, especially during the busy holiday season.

Date of experience: December 18, 2021

You've made my life so much easier with the great baskets...
December 17, 2021
Previous review

You've made my life so much easier with the great baskets to send to special people!

Date of experience: December 17, 2021

Great website with great choices!
December 17, 2021
Previous review

Great website with great choices!

Date of experience: December 17, 2021

Great baskets!
December 17, 2021
Previous review

Great baskets!

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Share Review
Report Review

Granddaughter
December 19, 2021

It was a gift for my grandchildren who love lobster. It was delivered in a timely manner & product was exceptional.

Date of experience: December 18, 2021
California
1 review
0 helpful votes
Follow Homar U.
Unfollow Homar U.
Share Review
Report Review

Great Gifts
December 19, 2021

Easy to follow instructions and quick check out made it easy to complete the transaction with GiftTree.

Date of experience: December 18, 2021
North Carolina
1 review
0 helpful votes
Follow JoDene J.
Unfollow JoDene J.
Share Review
Report Review

Unhappy customer
January 18, 2022

First of all I thought I was ordering from Harry and DAVID. SO I DECIDED THIS PERSON IS WORTH SPENDING A LITTLE. SO I CHOSE ONE OF THE LARGER GIFT BOXES.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
New Jersey
1 review
0 helpful votes
Follow Mary Q.
Unfollow Mary Q.
Share Review
Report Review

Very positive- item arrived fairly quickly and I was very pleased with it

Date of experience: December 18, 2021
Massachusetts
1 review
0 helpful votes
Follow j U.
Unfollow j U.
Share Review
Report Review

Perfect Gift
December 18, 2021

Bought this for a co worker, arrived beautifully! Great looking basket, worth every penny. Thank you!

Date of experience: December 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow Audrey N.
Unfollow Audrey N.
Share Review
Report Review

Wonderful
December 18, 2021

Very helpful staff. Delivered on time. Will order again.

Date of experience: December 18, 2021
Kentucky
1 review
0 helpful votes
Follow Pam P.
Unfollow Pam P.
Share Review
Report Review

Timeliness of delivery
January 17, 2022

The item was delivered at least 5 days before the requested date. This happened last year as well, I am not happy.

GiftTree attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
Georgia
3 reviews
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

Christmas surprise!
December 18, 2021

Ease to order, ship and delivered before scheduled date! Family is super happy!

Date of experience: December 18, 2021
North Carolina
1 review
0 helpful votes
Follow Jeana L.
Unfollow Jeana L.
Share Review
Report Review

Perfect gift
December 18, 2021

This was a gift for my daughter and family. They loved it and plan on using it Christmas Eve

Date of experience: December 18, 2021
New York
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

Satisfied
December 18, 2021

Satisfied... no problems... easy to order... follow-up was satisfactory...

Date of experience: December 18, 2021

From the business

Shop for gift baskets, wine gifts and more at GiftTree. From sympathy gifts to gourmet gift baskets, shop gift ideas for any occasion.


gifttree.com
Vancouver, WA, United States