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GiftTree has a rating of 3.5 stars from 1,896 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GiftTree most frequently mention customer service, free shipping and fruit basket. GiftTree ranks 2nd among Gift Baskets sites.
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You do what you say. Its it as its supposed to be anything else would be inadequate! Full Marks!
Its easy and relatively simple even for those of us not residing in the USA
Its easy and relatively simple even for those of us not residing in the USA
I was pleasantly surprised that my basket arrived earlier than expected to my recipient. She loved it!
Yeah! We're doing a happy dance with you. Thank you so much for letting us know. We're thrilled to have made her day. We look forward to being a part of many more special occasions.
Warm Regards,
Sara M.
I was disappointed in the size of the package. It was a lot of stuffing and little content. I would not buy anything from this company again.
Dear Lois,
We're so thankful you've taken the time to let us know about your experience. While this is painful to see, it helps us know where improvements can be made and we value your input. We believe transparency and setting proper expectations is the best way to go when it comes to selling gifts online. Each gift contains a full list of contents in the "What's Inside" tab, as well as dimensions in the gift "Description". If there is any discrepancy, we do have a 100% satisfaction guarantee and will gladly assist. Please do reach us at [email protected] and include any images of the package received. We would like to ensure your concerns are fully resolved!
Best Regards,
Sara M.
The box was small for the price and it was delivered in the Arizona heat so the soap and the lip balm was soft.
Hi Rhonda,
Thank you for letting us know about your experience. We have a 100% satisfaction guarantee and are eager to ensure we provide you a 5 star delivery. Please reach us at [email protected] if we can be of any assistance with the product.
Best Regards,
Sara M.
It was great the person who received the gift was thrilled and it looked perfect
I have ordered with gift tree for a while and have always been pleased. But not this time. I ordered 2 items one was delivered, who knows where the other item is. I e-mailed you 2 days ago and still have not heard back.
I looked at many different options online to get something sent last minute for a birthday. I chose your company and the item never arrived the day of. I had to look at the tracing number to see it was delayed. I tried to get a refund and have the order cancelled but was told that couldn't happen because it was out for delivery. They told me that they could reroute it by contacting the carrier but could not route it back to the company and give me a refund. This was really problematic and was not pleased with the service. I won't be ordering from your company again since I don't trust my gift will arrive as advertised.
Would have been a higher rating but, showed a 15% Off discount available then it disappeared?
Because of this note GiftTree made good on the discount. I'm impressed and the gesture is greatly appreciated.
Thankls,
Would have been a higher rating but, showed a 15% Off discount available then it disappeared?
Everything arrived on time. The Rosé was delicious. Only negative was the decorative tin everything came in was dented assuming during the shipping. And most of the chocolates were melted some of which leaked onto the wine bottles. So a bit of cleanup required.
I was very pleased the package arrived the time it was no complaints with anything thank you for being very efficient with my service and merchandise was in good condition when it arrived
I was given a specific choice of delivery date and the final delivery date is several days later than I requested
In my last purchase, my delivery tracking number is not working. Can you please send me an update on the status of my order? My issues are resolved. Thank you
From choices to order to delivery, everything went smooth. Thank you!
Order came on time.
I am not the end user so I can't tell nothing about the product.
Everything is so pretty! Nice website I ordered them for Friday the 12th they arrived Thursday the 11th. Since I did not order them for myself, I do not know how they looked. I hope they looked wonderful.
Amazing variety of gifts to order yet not overwhelming. Reading the customer reviews also greatly informed what I wanted to order. Order arrived EARLIER than my projected delivery date which was super amazing!
Didnt know about this company until I saw the tv ad. So glad I found you, Looking forward to ordering many more gifts through your company. It arrived on the day I picked out. She LOVED it. Thanks for making me look good.
Needs to arrive 5/2/23. Did...
Disappointed in the Quantity for the Price...
Ordering was quick and easy. The items were shipped timely and were exactly what was described/shown on the website.
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Thank you, Michelle! We're grateful for your positive feedback! Please don't hesitate to reach us if there is ever a need.
Warm Regards,
Sara