GiftBloomsReviews 369

I got a response from Jack regarding my order.
He said, "According to our delivery associates they delivered the balloons fully inflated and at the time of the delivery the balloons were intact. The balloons do start deflating time by time and also it depends on how it got taken care of after the delivery and where they were kept.

So, we are not able to provide any resolution but do let us know if you have any questions."

Well, Jack, I don't have any more questions but I will say that you'll never get my business again. And, I'll never refer anyone to use your business. And, the next time I need flowers or balloons, I promise it won't be from GiftBloom... I'm letting out the air forever using this company again, oh, did I say, it was the first time, too. But, yeah, I'm deflating the same way the air went out of your balloons in not even 2 days... totally ridiculous.

Order placed on 1st June 2019 for delivery on 7th June 2019, Order Included Cake & Champagne.
Other 7th June 19 they deliver the Champagne and no cake,
On Inquiry they tell that they were out of Cakes & "may have been busy to inform in time" and thus they are sorry.

Hello, what happened to the Courtesy & customer service?
When inquired again, they say Oh sorry again we will process your refund.

I will NOT ORDER with them ever again and will want other customers to be careful.
Lot other reviews show the same BAD customer service and lack of responsiveness

I ordered balloons for my son's 40th birthday. After I ordered them I read the reviews and thought for sure I had been scammed. To my shock I got a call from the delivery company on the morning the balloons were to be delivered to verify my order and give me a delivery time. The only reason I did not give them a five is that before my transaction the company would chat with me to answer all my questions. After my order I sent three emails to them with more questions and I could never get a response.

I just read some of the bad reviews and I have to say I am surprised. That is totally contrary to my experience. To me, this has been by far the best experience sending flowers internationally (Germany). I had done it in the past with other services and the flowers were never great or fresh or looked as advertised or at best fine. I was a little apprehensive at first, because I had not heard of this company. On top of that, the confirmation email ended up in my spam folder. I thought I had been stiffed and even wrote an email complaining. However, that was the only hiccup. Note that I did not read the negative reviews, because I may have not used them if I had.
The flowers were a Mother's Day gift and arrived the day it was scheduled/promised. My mother was not home, and the florist left the flowers with the neighbor. The florist not only left a note in her inbox, but then called later to make sure she had received the note and the flowers. On top of that I had written a note for her in a area provided during the online process. Now usually that gets printed directly onto a little card. They actually provided a beautiful card, that open up and all, and copied the text not printed from a computer, but handwritten!!! But that is not all, I had written the note in Spanish and they copied word by word without any mistakes (remember, this is in Germany!). Not sure you will get the same service everywhere, since they rely on local florists, but this one was perfect. The flowers were beautiful (18 roses - picture attached), the fact that the florist followed up to made sure that she received them, and the handwritten card was an extraordinary experience. I would use them again.

I ordered a gift to be sent to USA from Australia, first they said you've chosen from the Australian catalog (which wasn't true) and they couldn't proceed with the order, then they sent me a link to purchase something else and when I asked for the same gift from USA catalog they said they can't proceed with that order but suggested other gifts which where twice more expensive- so I didn't have a choice so I paid another $30. After second payment they say that they will be able to do the delivery either on 10 May or 13 May and asked for confirmation, I replied it fine whever you can do the delivery as it was supposed to be sent 7 days ago for my friend's birthday. They reply saying that my order has been cancelled! And my money was already taken I asked for refund but they didn't replyPLEASE DON'T USE THIS COMPANY! Scammers

Everyday an email stating they were not able to make delivery. They charged $10. More than the online price stated, in addition to adding the $13.00 for same day delivery. Requested refund after 4 days, no reply. I don't believe their make believe business is even based in the U.S. Before requesting a refund, they averaged about a 4 hour email response. I have complained to the F. T. C. And suggest all of you do as well. The name on the bank charge is the name of an individual (non English). Wish I had of read the reviews first.