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GettransferReviews 719

2.9

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Gettransfer Reviews Summary

Gettransfer has a rating of 2.9 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gettransfer most frequently mention customer service, bank account and scam company. Gettransfer ranks 2nd among Moving Service sites.

service
616
value
385
shipping
183
returns
129
quality
440
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Nora L.
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Recommended
April 22, 2024

Our airport transfer was at the dreaded 4am but our driver was on time (although we very nearly weren't thanks to an alarm that didn't go off). The company was great at communicating with us and confirming our booking. It could not have been any better. We will use gettransfer again for sure.

Date of experience: April 22, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.

Switzerland
1 review
0 helpful votes
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Excellent travel day
April 21, 2024

Stellar service from booking my ride to reaching the airport terminal. The driver arrived exactly on time and was smartly dressed and handled my luggage with great care. They made my travel day a lot less stressful.

Date of experience: April 20, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card.

Poland
1 review
0 helpful votes
Follow Andra A.
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Easy to book and pay
April 19, 2024

Professional, punctual, and courteous drivers. Thanks to Peter and Alexander for our conversations which helped to make the traffic jams more bearable. I highly recommend gettransfer and their drivers.

Date of experience: April 19, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

Austria
1 review
0 helpful votes
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I had to make a change at the last minute and was able to contact the driver directly on Whatsapp. The ride was comfortable and way better than other companies I could mention.

Date of experience: April 17, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

Poland
1 review
0 helpful votes
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Very good
April 17, 2024

The driver got stuck in traffic but called me to let me know. In the end it wasn't too bad, he was maybe 5 mins late. The return trip to the airport was flawless.

Date of experience: April 17, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

France
1 review
0 helpful votes
Follow Charli N.
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After running the marathon in Milan, I used Gettransfer to take me back to my hotel because I really could not walk another step! No problems. The driver even offered me a bottle of water and asked me about about the event.

Date of experience: April 16, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

Greece
1 review
0 helpful votes
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Thank you
April 15, 2024

I was surprised that it was pouring down when I got to Dubai. Thankfully I'd already booked a transfer and my driver drove very safely in difficult weather conditions.

Date of experience: April 14, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Belgium
1 review
0 helpful votes
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Our driver was extremely polite, helping me with my bags, opening my door, and ensuring I was comfortable throughout the journey. It's nice to see such respect and care. Recommend both the driver and the overall service.

Date of experience: April 14, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
Follow Niki R.
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Our flight actually landed 30 minutes ahead of schedule. I switched my phone back on to let the driver know but already had a message to say he was there! If only every journey could go that well!

Date of experience: April 13, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Denmark
1 review
0 helpful votes
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I book through their app and usually receive offers that won't break the bank. Highly recommend them if you ever need to get to and from an airport or just want a ride in an unfamiliar city without any hassle, knowing you aren't going to get ripped off.

Date of experience: April 13, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Switzerland
1 review
0 helpful votes
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Recommended!
April 15, 2024

Their flexible cancellation fare was a lifesaver when our plans changed unexpectedly. Excellent customer service refunded our money within a day, no problems at all.

Date of experience: April 12, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Switzerland
1 review
0 helpful votes
Follow Raul M.
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Smooth ride, friendly driver, and reasonable fares. What more could you ask? Gettransfer went above my expectations and made my journey comfortable and stress-free. I highly recommend them.

Date of experience: April 12, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

Italy
1 review
0 helpful votes
Follow Charlotte M.
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I enjoyed a fantastic transfer in Seville. The fare was very competitive, which was the main reason I chose them. But the driver was friendly and engaging, which helped to make the journey more interesting, especially for a first-time visitor to the city.

Date of experience: April 11, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Switzerland
1 review
0 helpful votes
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Kudos for your communications! When I had a question on my booking, the customer service team came to my rescue immediately. Thanks to their quick and helpful response, the issue was resolved in no time and I could enjoy my trip without any hassle.

Date of experience: April 11, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Poland
1 review
0 helpful votes
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Very very good!
April 13, 2024

Travelling with family, I need things to be simple and fast. That's exactly what gettransfer gave me. The option to ask for car seats for kids is brilliant. Without exception, the drivers were understanding and patient, even when my little one decided to throw a tantrum!

Date of experience: April 11, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

Poland
1 review
0 helpful votes
Follow Lexis G.
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Booking a ride for a night out in Madrid with friends couldn't have been easier. The spacious and clean vehicle was perfect for our group. The driver was jovial and accommodating and helped with the feel good factor.

Date of experience: April 10, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

France
1 review
0 helpful votes
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Would recommend.
April 11, 2024

Booking was quick and easy and the ride itself was very pleasant. The driver was professional in every way and the fares were more than reasonable. Would recommend.

Date of experience: April 9, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
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Nice
April 11, 2024

We used Gettransfer to take us from Schiphol airport to central Amsterdam and back. It was a highly positive experience. The drivers were on time and spoke excellent English

Date of experience: April 9, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Denmark
1 review
0 helpful votes
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I appreciated the ease of booking and the transparent prices. I book, I pay, and that's it. No need for cash and no extra fees, just straightforward and reliable transport. 100% recommend.

Date of experience: April 8, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Belgium
1 review
0 helpful votes
Follow Henrid L.
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Fantastic service for families. The driver provided a child seat (as we requested) and was very patient and good with our kids. Highly recommended from happy passengers!

Date of experience: April 8, 2024
GetTransfer m. — Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

From the business

GetTransfer.com is the international service of booking transfers and car rental with a personal driver. We offer our services in 150 countries around the world.