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GetHuman Reviews Summary
The company's reputation reflects a mix of appreciation and frustration among customers. Many users commend its ability to facilitate connections with customer service, often leading to quicker resolutions than direct attempts. However, significant concerns arise regarding service delays, misleading communications, and instances where customers felt scammed or misled. Additionally, the lack of direct support options for GetHuman itself contributes to dissatisfaction. Overall, while the service shows promise in alleviating customer service hurdles, persistent issues with reliability and transparency hinder its effectiveness and user trust.
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I luckily stumbled upon this site and when I was about to give up hope GetHuman was able to fix my issue of getting back on my pof.com site within a day. I answered a few questions that they asked and they were able to get back on my site with the very same password that pof.com kept saying was incorrect. I am a very satisfied customer and give you the FIVE stars that you so rightly deserve! THANK YOU GetHuman!:-)
Nancy
I want my account back please recover my account bymiss it deleted from Instagram please search and give me back
My problem was addressed and is in the process of being refunded so I'm waiting at the moment I sent in all that was asked of me!
I appreciate the service I received from GetHuman. It made the difference! The problem arose when Channel 4 was rebanded (moved from VHF to UHF) and came in many db lower than the original VHF Frequency. The antenna I had was too small that is it didn't have enough gain in the UHF spectrum so I have purchased an antenna that has about 10 db more forward gain in the UHF band as I live in a fringe area.
I had a problem with my Garmin GPS devise (Nuvi 255 to be precise). The device could not locate any satellites. I contacted Garmin first but they basically told me "throw your GPS into trash and buy a newrer Garmin GPS"). Reluctant to do that, I searched the internet and came accross Gerhuman. After explaining the problem to them, they send me tons of email with many incredibly sophisticated procedures how to solve the problem. After a few hours of applying their recommendations, my GPS started to work again. GetHuman is an incredibly smart and knowledgeable company. They turned out to be true GPS experts. If there is ever a problem I will always contact them first as they seem to know more about GPS than Garmin itselt. I am deeply impressed.
Thank you GetHuman!
I didn't know Groupon no longer did telephone customer service. This helped a lot with the first issue. Highly recommended.
Definitely recommend taking the time to go through gethuman. The only way I was able to figure this out without having customer service humans to speak with! Thanks
The agent I connected with by telephone gave me the very best service. I am an 82 year old senior and he was so patient with me as I am not that computer savvy. He solved my problem with a great attitude and lots of patience. Don't think I dealt with such a great customer service agent anywhere in the past. Pay him well and keep him around.
The problem: Sir my facebook account was disabled sorry sir my mistake * please open my facebook account please sir
GetHuman has been helpful in their follow-up to my problem with poor communication regarding my TILE PRO. Happy to have their help and hope I don't have more problems with my TILE because their response is very slow and there is no phone number for technical difficulties or any problems for that matter. Thanks GetHuman, but please post a phone number so you will have a human response... seems to make sense right?
Not at all sure of the connection between GetHuman and TopHatter, but, if it helps, then by all means use it
Though GH did not actually give me the answer to my problem, I found them reassuring that was some sort of help out there, on the "outside" wall of FB structure. Thanks.
In virtually any instance where a company does not have a readily available customer service number, I can check GetHuman and make contact with someone at the company who can help me. Your service is truly unique and I appreciate it.
Be patient, don't give up and follow the instructions and you too will GET a HUMAN on the line and will get your business taken care of. I needed to call the IRS and today is the 15th of April so imagine how many people were trying to get through to speak with a representative. It sure felt good, when I was told that my holding time was only going to be 7 to 10 minutes! I know I was smiling throughout the call and I even caught myself humming to some of the music that was being played (and it was the kind of music that they play in elevators or when you're sitting in the chair at the dentist's office, that instrumental kind of music, lol)! When the representative got on the phone and told me their name and their ID #, I couldn't help myself by saying, "This really is the IRS!" Before I knew it, I was thanking the representative for their assistance and I was done! And I have GetHuman to thank! Thanks so much GetHuman, you saved me hours and maybe even days of holding time!
Where company customer support lets you down, gethuman gives you a lifeline. They tell you what modes of communication work and also help you phrase your question clearly. I just read you can also call through gethuman if you are abroad and need to deal with businesses back home. I am grateful for the team that built and maintains this website. Thank you.
Las piezas son muy económicas y buenas todo lo gue necesite lo compro en rockauto Estoy agradecido por todo y las piezas llegan rapido buen servicio de ayuda
Only one problem is very difficult to get customer service during period January - April, to reinstall the program if by any chance lost.
GetHuman gave me the information needed to formally complain to Amazon. I did so and am now waiting for a formal email from Amazon about my complaint/s
By being able to call and speak to a live person, I was able to resolve my problem in just minutes. I didn't think it would go so smoothly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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