On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
Instant Feedback
We monitor reviews for authenticity
So far so good. The order took a bit longer than expected to arrive due to weather conditions in some of the transit areas. However, it arrived in great shape, was the exact part I expected, and I installed it in 10 minutes. It fit perfectly. The price was considerably less than most competitors.
Cheap and easy so far
Update: received my part in a timely manner, and it was the correct part. Great service
Every thing was good, but a little pricey
Arrived fast
Best price and easy ordering process.
Very easy to order on site. Very pleased! Very fast on delivery! Will recommend and continue to use this site in the future! Excellent site!
Your cost for this part was by far the lowest, including shipping. Thank you.
HORRIBLE! DO NOT USE!. IF I could, they would get negative stars. They state that they provide 5 day shipping, but my part arrived 12 days later. When I called customer service, she said that this is an estimated shipping date and it can vary greatly. When I asked to return the part, because it was so late, she said they would charge me for shipping and a restocking fee. BEWARE, they charged me for 4LBS of shipping for a part that weighs 3OZ. After all of the restocking FEES and shipping costs, I get $5 refunded on an $80 part. DAPPZ IS OPERATED BY A BUNCH OF CROOKS!
Delivered as promised, and product worked!
Ordering was quick and easy, but the part I received was the wrong part even though it listed my model number washing machine compatible on the web site. I had to send it back and pay a restocking fee.
Keep up the good work. Easy and fast.
I wish there was another shipping option, like standard mail. I paid over $9.00 in shipping for a less than $2 part.
However, the part was exactly what I needed and worked perfectly so Im happy
Item arrived on time and in good condition. Checking out as Guest would be nice alternative instead of creating another screen name and password.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members