On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
Instant Feedback
We monitor reviews for authenticity
Quick and easy ordering process
Good experience.
So far the process was painless and quick. Now to see how the shipment of my package is. I must say though that I felt almost $10 for shipping what amounts to a 1/4" cube of plastic was kind of excessive. Especially when the part itself was only 3.95
Is was the first time that I placed an order through Dappz. It was an excellent experience overall.
Good
Great price and easy to order using paypal.
I got my part the next day! From California to Minnesota! Highly recommend
So far so good.
They had the part...no one else did. Problem solved. Thank You!
The part I need to have replaced, Dappz may not have the part I actually need. That means going back to Sears... :(
I had ordered a gas regulator for a used replacement cooktop on a Friday. It showed one business day delivery. In the live chat, I was told it probably would arrive on Monday, but definitely by Tuesday. I offered to pay additional for overnight freight. I was told it would not be necessary. When the tracking info finally was received, it showed delivery date the following Friday! I phoned; I sent e-mails. There was no response until a day and a half later at which time I was informed that the local warehouse was out and that it had shipped from CA. No response to my request as to why I wasn't contacted. I requested they send me another one overnight. I would pay the cost and when the original came would either refuse it or send it back unopened. Two days later I received a response in effect saying that my e-mail message was received but it was blank! I had sent 3 separate, distinct messages. Would never do business with them again; their lower cost was not worth the aggravation and cost to my health.
OK so we write reviews when bad things happen, Well, how about paying the price listed for a part online, getting a receipt, and confirmation of payment and scheduled delivery and then getting a call the day the part is supposed to arrive saying you need to pay them a "core deposit" of 60 for the part in order for the delivery to happen, who does that after the sale! IF they would have required the deposit up front I would have paid, instead it was a phone call with no email backing asking for money, STUPID PEOPLE, STUPID COMPANY!
As Dappz.com, we've never heard of "siteJabber"
This is NOT an actual review site, it is a COMPLAINT BOARD.
Part received.
Extra Fast...thanks
I was very satisfied with the service and the product i recieved.)
Easy and completely Satisified thank you!
Your service was very professional and efficient. Ordering online was a breeze! Thank you!
Your site was very easy to use
Much cheaper than amazon
Price is good. Delivery is excellent.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
As Dappz.com, we've never heard of "siteJabber"
This is NOT an actual review site, it is a COMPLAINT BOARD.