Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Seth Y.
2 reviews
0 helpful votes
Follow Seth Y.
Unfollow Seth Y.
Share Review
Report Review

So far so good...
December 1, 2015

So far so good...great oem product at a good price. Dappz was easy to buy from and I would use them again.

Date of experience: November 30, 2015
GKH N.
1 review
0 helpful votes
Follow GKH N.
Unfollow GKH N.
Share Review
Report Review

Your prices were more reasonable than another site I've frequented.

Date of experience: November 30, 2015
Ray H.
2 reviews
0 helpful votes
Follow Ray H.
Unfollow Ray H.
Share Review
Report Review

Good price with low cost shipping
December 1, 2015

Good price with low cost shipping.
Found cheaper but a lot higher shipping costs.

Date of experience: November 30, 2015
Michelle B.
2 reviews
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Great Company I will definitely use themcagain!
November 30, 2015

Great Company I will definitely use themcagain!

Date of experience: November 30, 2015
kathy l.
1 review
0 helpful votes
Follow kathy l.
Unfollow kathy l.
Share Review
Report Review

I thought this was a great web site it was fast shipping, reasonable priced but I can't seem to get anyone to respond to me now that I have a return item

Date of experience: November 29, 2015
Calvin J.
1 review
0 helpful votes
Follow Calvin J.
Unfollow Calvin J.
Share Review
Report Review

Fantastic price
November 29, 2015

Fantastic price. Speedy delivery. Great value for the money!

Date of experience: November 28, 2015
juan c.
1 review
0 helpful votes
Follow juan c.
Unfollow juan c.
Share Review
Report Review

Easy to navigate the purchase
November 28, 2015

Easy to navigate the purchase

Date of experience: November 28, 2015
dulce s.
1 review
0 helpful votes
Follow dulce s.
Unfollow dulce s.
Share Review
Report Review

Fast delivery
November 28, 2015

Fast delivery.

Date of experience: November 28, 2015
Paul S.
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

A tab was broken when I opened the package
November 28, 2015

A tab was broken when I opened the package.

Date of experience: November 28, 2015
Jose P.
1 review
0 helpful votes
Follow Jose P.
Unfollow Jose P.
Share Review
Report Review

Not an OEM part
November 28, 2015

Not an OEM part

Date of experience: November 27, 2015
gary f.
1 review
0 helpful votes
Follow gary f.
Unfollow gary f.
Share Review
Report Review

Easy to find parts, great prices and easy checkout
November 28, 2015

Easy to find parts, great prices and easy checkout.

Date of experience: November 27, 2015
CRAIG J.
1 review
0 helpful votes
Follow CRAIG J.
Unfollow CRAIG J.
Share Review
Report Review

Order was shipped in a timely manner and was exactly what I ordered!
Great job!

Date of experience: November 27, 2015
Virginia
1 review
0 helpful votes
Follow tom m.
Unfollow tom m.
Share Review
Report Review

When I need parts and services again you will be the go to place.

Date of experience: November 27, 2015
Jack C. — Genuine Replacement Parts Rep
over a year old

Thanks to a good customer, who saw the COMPLAINTS we received here from the "complaint collection site" and posted a good review for us.

Alan F.
1 review
0 helpful votes
Follow Alan F.
Unfollow Alan F.
Share Review
Report Review

...
November 27, 2015

...

Date of experience: November 27, 2015
Jeff T.
1 review
0 helpful votes
Follow Jeff T.
Unfollow Jeff T.
Share Review
Report Review

Your chat service was excellent and a great help in making my decision to make this purchase. The entire process was smooth and satisfying. Great product at an excellent price with a quick delivery.
Thank you so very much.

Date of experience: November 26, 2015
Tom W.
1 review
0 helpful votes
Follow Tom W.
Unfollow Tom W.
Share Review
Report Review

They had the part I needed and the picture of the part and the info on it was great.

Date of experience: November 25, 2015
Dale D.
1 review
0 helpful votes
Follow Dale D.
Unfollow Dale D.
Share Review
Report Review

Easy to find part-better than Maytag's site
November 26, 2015

Easy to find part-better than Maytag's site.

Date of experience: November 25, 2015
Amada G.
1 review
0 helpful votes
Follow Amada G.
Unfollow Amada G.
Share Review
Report Review

Fast and Easy
November 26, 2015

Fast and Easy

Date of experience: November 25, 2015
Sam L.
1 review
0 helpful votes
Follow Sam L.
Unfollow Sam L.
Share Review
Report Review

Got the right fit for the stove that I was looking for. Works like a brand new stove!

Date of experience: November 25, 2015
berha c.
1 review
0 helpful votes
Follow berha c.
Unfollow berha c.
Share Review
Report Review

The delivery was fast, price was great, product was the right one

Date of experience: November 24, 2015