Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

George S.
3 reviews
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Awesome experience!
May 25, 2016

Awesome experience! I will buy any replacement parts I need from you in a heart beat! Thank you!

Date of experience: May 25, 2016
Tom L.
1 review
0 helpful votes
Follow Tom L.
Unfollow Tom L.
Share Review
Report Review

Quick easy c omplete
May 25, 2016

Quick easy c omplete.

Date of experience: May 25, 2016
Wesley J.
1 review
0 helpful votes
Follow Wesley J.
Unfollow Wesley J.
Share Review
Report Review

Just placed order
May 25, 2016

Just placed order. Will wait and see.

Date of experience: May 24, 2016
Katherine V.
9 reviews
0 helpful votes
Follow Katherine V.
Unfollow Katherine V.
Share Review
Report Review

Just happy the product is available
May 24, 2016

Just happy the product is available.

Date of experience: May 24, 2016
Howard P.
1 review
0 helpful votes
Follow Howard P.
Unfollow Howard P.
Share Review
Report Review

Website was easy to use
May 24, 2016

Website was easy to use

Date of experience: May 24, 2016
Michael T.
9 reviews
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

Came as quickly as expected, and was packed well.

Date of experience: May 24, 2016
Peter J.
20 reviews
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Share Review
Report Review

Good product, good price, fast delivery!
May 22, 2016

Good product, good price, fast delivery!

Date of experience: May 22, 2016
Jay Y.
4 reviews
0 helpful votes
Follow Jay Y.
Unfollow Jay Y.
Share Review
Report Review

Found all I needed, quick and easy
May 22, 2016

Found all I needed, quick and easy.

Date of experience: May 22, 2016
roy g.
1 review
0 helpful votes
Follow roy g.
Unfollow roy g.
Share Review
Report Review

I had to put in a lot of work for that order. Repackaging, labeling and setting up an account with FEDEX to ship it back. Being disabled it was very trying.

Date of experience: May 22, 2016
Dan D.
1 review
0 helpful votes
Follow Dan D.
Unfollow Dan D.
Share Review
Report Review

I am disappointed and feel misled that when I placed my order, the checkout process stated explicitly that it would be 3-day shipping. This would have shipped on Friday 13, and arrived to me Tuesday the 17th. Instead, I am advised that it won't be arriving until 5/20. If I had known that upfront, I would have ordered both parts I needed from PartSimple.com, and only paid $5 shipping for both parts, instead of ordering from Dappz. It held up my repairs waiting for your part to arrive, and cost me more in shipping to use your company. Lesson learned for me.

Date of experience: May 22, 2016
Ray W.
18 reviews
0 helpful votes
Follow Ray W.
Unfollow Ray W.
Share Review
Report Review

A real positive experience
May 20, 2016

A real positive experience.

Date of experience: May 20, 2016
Brad B.
1 review
0 helpful votes
Follow Brad B.
Unfollow Brad B.
Share Review
Report Review

It is exactly what we needed and was delivered quickly. Thank you!

Date of experience: May 19, 2016
william h.
2 reviews
0 helpful votes
Follow william h.
Unfollow william h.
Share Review
Report Review

Thanks
May 20, 2016

Thanks

Date of experience: May 19, 2016
brent b.
1 review
0 helpful votes
Follow brent b.
Unfollow brent b.
Share Review
Report Review

Hopefully they are quality parts
May 19, 2016

Hopefully they are quality parts. Got them and are working good.

Date of experience: May 19, 2016
mwilliams T.
1 review
0 helpful votes
Follow mwilliams T.
Unfollow mwilliams T.
Share Review
Report Review

All interactions with your company were excellent and informative. Product meets our high expectations; pricing was in the range we expected to pay. Thank you. We will be purchasing products from your company in the future.

Date of experience: May 19, 2016
Robert W.
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Quick and clean, very satisfied
May 17, 2016

Quick and clean, very satisfied

Date of experience: May 17, 2016
carterbrown H.
1 review
0 helpful votes
Follow carterbrown H.
Unfollow carterbrown H.
Share Review
Report Review

Quick, easy, but they cancelled my first order for some reason... Im back...

Date of experience: May 17, 2016
Jeff C.
1 review
0 helpful votes
Follow Jeff C.
Unfollow Jeff C.
Share Review
Report Review

Part was correct and timely
May 17, 2016

Part was correct and timely.

Date of experience: May 17, 2016
Jim E.
6 reviews
0 helpful votes
Follow Jim E.
Unfollow Jim E.
Share Review
Report Review

Seemed to be quality parts
May 17, 2016

Seemed to be quality parts.

Date of experience: May 16, 2016
Carmen F.
1 review
0 helpful votes
Follow Carmen F.
Unfollow Carmen F.
Share Review
Report Review

Good
May 15, 2016

Good

Date of experience: May 15, 2016