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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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All good
Everything went quickly and as ordered. Parts were perfect.
Please let me know if this item is not in stock and scheduled for delivery on 9-7-16. Thanks
Initially I was skeptical prior to ordering but wished I had ordered from Dappz first. I can't believe ghe quality and price.
DO NOT ORDER ANYTHING FROM THESE PEOPLE THEY ARE SCAMMERS! I never received my order from these people its been two months and nothing. I have emailed them several times with no response so I have turned it over to paypal.
Easy to use website
We were mailed the incorrect item. We were also advised this could be returned with out a problem is not the right one.
Correct part - quick delivery
You have the cheapest price. I hope the item will fix my issue. Had to fix a burnt wire. Replaced the burner. Works great.
So far...perfect. But i just ordered the part. Let's see what happens next!
Got the part in just a few days. It fit well. It was the part I ordered. The repair worked. I couldn't be more satisfied.
Not much to tell. Ordered the part...it came
Easy, quick, and affordable. Thank you so much for my part!
Quick and easy to search and purchase product. The packaging was very loose and the product was not secure. The box was slightly collapsed, but the product was not damaged.
Product arrived in well-packed, as advertised, good price.
However, the estimated arrival date for the product displayed on the site is overly optimistic. Granted I placed my order on the start of a labor day weekend, so I wasn't exactly expecting a quick turnaround. But, still it turned out to be a bit slower than I had hoped.
Otherwise great shopping experience.
Ice maker arrived on time and in good shape.
Replaced original perfectly.
Ordered a handle set for Frigidaire refrigerator advertised on their website for $35.89. Made the order and printed the receipt for $43.66 with shipping. Got a email confirmation and order was on it's way. A couple of hours later I got an email stating that the advertised price was wrong and that the order had been cancelled but that there was still time to reorder today. When I returned to the web site the price was $105.00. Needless to say, I ordered from a different more reputable company at a lower price. I will never use Dappz again. Also no phone number to speak with customer service.
Item was not delivered in the timeframe requested.
Excellent Service.
Fast shopping easy to navigate
I was under the impression it would take 3 days to receive product it took almost a week. Lost some food.

