Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

Rick C.
1 review
0 helpful votes
Follow Rick C.
Unfollow Rick C.
Share Review
Report Review

All good
September 18, 2016

All good

Date of experience: September 18, 2016
John M.
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Everything went quickly and as ordered
September 18, 2016

Everything went quickly and as ordered. Parts were perfect.

Date of experience: September 18, 2016
Craig W.
2 reviews
0 helpful votes
Follow Craig W.
Unfollow Craig W.
Share Review
Report Review

Please let me know if this item is not in stock and scheduled for delivery on 9-7-16. Thanks

Date of experience: September 17, 2016
Tony D.
9 reviews
0 helpful votes
Follow Tony D.
Unfollow Tony D.
Share Review
Report Review

Initially I was skeptical prior to ordering but wished I had ordered from Dappz first. I can't believe ghe quality and price.

Date of experience: September 17, 2016
North Carolina
1 review
2 helpful votes
Follow heidi h.
Unfollow heidi h.
Share Review
Report Review

SCAMMERS!
September 17, 2016

DO NOT ORDER ANYTHING FROM THESE PEOPLE THEY ARE SCAMMERS! I never received my order from these people its been two months and nothing. I have emailed them several times with no response so I have turned it over to paypal.

Date of experience: September 17, 2016
Richard W.
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

Easy to use website
September 16, 2016

Easy to use website

Date of experience: September 16, 2016
Elaine B.
1 review
0 helpful votes
Follow Elaine B.
Unfollow Elaine B.
Share Review
Report Review

We were mailed the incorrect item
September 16, 2016

We were mailed the incorrect item. We were also advised this could be returned with out a problem is not the right one.

Date of experience: September 16, 2016
Carl A.
3 reviews
0 helpful votes
Follow Carl A.
Unfollow Carl A.
Share Review
Report Review

Correct part
September 15, 2016

Correct part - quick delivery

Date of experience: September 15, 2016
Shawn J.
4 reviews
0 helpful votes
Follow Shawn J.
Unfollow Shawn J.
Share Review
Report Review

You have the cheapest price
September 15, 2016

You have the cheapest price. I hope the item will fix my issue. Had to fix a burnt wire. Replaced the burner. Works great.

Date of experience: September 14, 2016
Douglas H.
1 review
0 helpful votes
Follow Douglas H.
Unfollow Douglas H.
Share Review
Report Review

So far...
September 14, 2016

So far...perfect. But i just ordered the part. Let's see what happens next!
Got the part in just a few days. It fit well. It was the part I ordered. The repair worked. I couldn't be more satisfied.

Date of experience: September 14, 2016
lynn d.
1 review
0 helpful votes
Follow lynn d.
Unfollow lynn d.
Share Review
Report Review

Not much to tell
September 14, 2016

Not much to tell. Ordered the part...it came

Date of experience: September 14, 2016
Cynthia J.
7 reviews
0 helpful votes
Follow Cynthia J.
Unfollow Cynthia J.
Share Review
Report Review

Easy, quick, and affordable
September 14, 2016

Easy, quick, and affordable. Thank you so much for my part!

Date of experience: September 14, 2016
Alan A.
1 review
0 helpful votes
Follow Alan A.
Unfollow Alan A.
Share Review
Report Review

Quick and easy to search and purchase product
September 14, 2016

Quick and easy to search and purchase product. The packaging was very loose and the product was not secure. The box was slightly collapsed, but the product was not damaged.

Date of experience: September 13, 2016
ImmPek P.
1 review
0 helpful votes
Follow ImmPek P.
Unfollow ImmPek P.
Share Review
Report Review

Product arrived in well-packed, as advertised, good price.

However, the estimated arrival date for the product displayed on the site is overly optimistic. Granted I placed my order on the start of a labor day weekend, so I wasn't exactly expecting a quick turnaround. But, still it turned out to be a bit slower than I had hoped.

Otherwise great shopping experience.

Date of experience: September 13, 2016
Woodrow D.
1 review
0 helpful votes
Follow Woodrow D.
Unfollow Woodrow D.
Share Review
Report Review

Ice maker arrived on time and in good shape
September 13, 2016

Ice maker arrived on time and in good shape.
Replaced original perfectly.

Date of experience: September 13, 2016
Texas
2 reviews
2 helpful votes
Follow Joe M.
Unfollow Joe M.
Share Review
Report Review

Outlaws
September 13, 2016

Ordered a handle set for Frigidaire refrigerator advertised on their website for $35.89. Made the order and printed the receipt for $43.66 with shipping. Got a email confirmation and order was on it's way. A couple of hours later I got an email stating that the advertised price was wrong and that the order had been cancelled but that there was still time to reorder today. When I returned to the web site the price was $105.00. Needless to say, I ordered from a different more reputable company at a lower price. I will never use Dappz again. Also no phone number to speak with customer service.

Date of experience: September 13, 2016
alvin j.
1 review
0 helpful votes
Follow alvin j.
Unfollow alvin j.
Share Review
Report Review

Item was not delivered in the timeframe requested
September 13, 2016

Item was not delivered in the timeframe requested.

Date of experience: September 12, 2016
Milton E.
1 review
0 helpful votes
Follow Milton E.
Unfollow Milton E.
Share Review
Report Review

Excellent Service
September 12, 2016

Excellent Service.

Date of experience: September 12, 2016
Aisha J.
1 review
0 helpful votes
Follow Aisha J.
Unfollow Aisha J.
Share Review
Report Review

Fast shopping easy to navigate
September 11, 2016

Fast shopping easy to navigate

Date of experience: September 11, 2016
will S.
2 reviews
0 helpful votes
Follow will S.
Unfollow will S.
Share Review
Report Review

I was under the impression it would take 3 days to receive product it took almost a week. Lost some food.

Date of experience: September 11, 2016