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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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I had problems with Dappz. Their communication was slow and there were some problems with the wrong order, They said it was my problem and it may have been, but everything was very mixed up. The packing sheet was in someone else name and things were just not right. They took it back and said they would waive the restock fee. It still cost me 29 dollars to send it back. Expensive mistake. I took the google trusted protection and they helped me, but it still was an expensive mistake.
Dappz.com made purchasing parts very easy. Thank you!
The compactor bags I purchased fit perfectly. Would prefer 3mil but 2.5ml is ok
Customer friendly site
Having to retype information multiple times and then re-search my product once my account was created. I hope the product is quality then it will be worth it.also the extra shipping costs for 2 day shipping was a waste because it came in 4 days. Washer is working great now that all is said and done and very pleased with that.
I order the part and then they come back a couple of days later saying my order was cancelled due to a pricing issue on their end.
STAY AWAY FROM THESE FRAUDS
Good price and fast delivery
Shipping seems a little high for such a small item.
I ordered a fridge ice maker replacement part on Saturday 1/7/17. On 1/9/17 they canceled my order and told me that it was out of stock but they "got more in today". Annoyed, I went to re-place my order and noticed that the price had doubled.
I feel like they are price gouging customers and by all means stay away from this company if you can.
Simple easy
I was very impressed with the service. My item was shipped very quickly and I had it the day before the scheduled delivery. Thank you!
I won't go anywhere else, customer service was amazing, shipping price was great, fast fast shipping time.
Could not be happier.
Will refer to everyone.
My order was messed up and I did not receive my whole order. However, I did like the customer service I experienced even being holiday weekend. So when I was able to contact them i believe the matter was handled well and quickly. I do recommend doing business with this company.
Easy, clear and quick!
Purchased a stainless steel door for an older dishwasher. Dappz had the best price on the door (post shipping costs) and processed the order promptly. I will shop here again.
Parts were perfect fit, and easy to install. Saved a lot of money!
So far best price
So EZ and Great Value
Price of item was great, delivery was great, shipping charges were highway robbery.
Quick ship good product

