Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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Sally G.
1 review
0 helpful votes
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I had problems with Dappz
January 12, 2017

I had problems with Dappz. Their communication was slow and there were some problems with the wrong order, They said it was my problem and it may have been, but everything was very mixed up. The packing sheet was in someone else name and things were just not right. They took it back and said they would waive the restock fee. It still cost me 29 dollars to send it back. Expensive mistake. I took the google trusted protection and they helped me, but it still was an expensive mistake.

Date of experience: January 12, 2017
Linda H.
2 reviews
0 helpful votes
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Dappz.com made purchasing parts very easy
January 12, 2017

Dappz.com made purchasing parts very easy. Thank you!

Date of experience: January 12, 2017
Barbara B.
1 review
0 helpful votes
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The compactor bags I purchased fit perfectly
January 12, 2017

The compactor bags I purchased fit perfectly. Would prefer 3mil but 2.5ml is ok

Date of experience: January 11, 2017
Linda B.
2 reviews
0 helpful votes
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Customer friendly site
January 11, 2017

Customer friendly site

Date of experience: January 11, 2017
Nathan P.
1 review
0 helpful votes
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Having to retype information multiple times and then re-search my product once my account was created. I hope the product is quality then it will be worth it.also the extra shipping costs for 2 day shipping was a waste because it came in 4 days. Washer is working great now that all is said and done and very pleased with that.

Date of experience: January 11, 2017
Florida
1 review
1 helpful vote
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Fraud
January 11, 2017

I order the part and then they come back a couple of days later saying my order was cancelled due to a pricing issue on their end.

STAY AWAY FROM THESE FRAUDS

Date of experience: January 11, 2017
Frank B.
1 review
0 helpful votes
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Good price and fast delivery
January 11, 2017

Good price and fast delivery

Date of experience: January 10, 2017
Mike T.
1 review
0 helpful votes
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Shipping seems a little high for such a small item.

Date of experience: January 10, 2017
Georgia
1 review
1 helpful vote
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I ordered a fridge ice maker replacement part on Saturday 1/7/17. On 1/9/17 they canceled my order and told me that it was out of stock but they "got more in today". Annoyed, I went to re-place my order and noticed that the price had doubled.

I feel like they are price gouging customers and by all means stay away from this company if you can.

Date of experience: January 9, 2017
john q.
1 review
0 helpful votes
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Simple easy
January 9, 2017

Simple easy

Date of experience: January 9, 2017
Fred A.
1 review
0 helpful votes
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I was very impressed with the service
January 8, 2017

I was very impressed with the service. My item was shipped very quickly and I had it the day before the scheduled delivery. Thank you!

Date of experience: January 8, 2017
tony H.
1 review
0 helpful votes
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I won't go anywhere else, customer service was amazing, shipping price was great, fast fast shipping time.
Could not be happier.
Will refer to everyone.

Date of experience: January 8, 2017
George Z.
8 reviews
0 helpful votes
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My order was messed up and I did not receive my whole order. However, I did like the customer service I experienced even being holiday weekend. So when I was able to contact them i believe the matter was handled well and quickly. I do recommend doing business with this company.

Date of experience: January 7, 2017
Brenda H.
1 review
0 helpful votes
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Easy, clear and quick!
January 7, 2017

Easy, clear and quick!

Date of experience: January 7, 2017
Justin P.
1 review
0 helpful votes
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Purchased a stainless steel door for an older dishwasher. Dappz had the best price on the door (post shipping costs) and processed the order promptly. I will shop here again.

Date of experience: January 7, 2017
Geoff Y.
1 review
0 helpful votes
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Parts were perfect fit, and easy to install
January 7, 2017

Parts were perfect fit, and easy to install. Saved a lot of money!

Date of experience: January 7, 2017
Lee O.
5 reviews
0 helpful votes
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So far best price
January 7, 2017

So far best price

Date of experience: January 6, 2017
David D.
7 reviews
0 helpful votes
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So EZ and Great Value
January 6, 2017

So EZ and Great Value

Date of experience: January 6, 2017
Mary H.
1 review
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Price of item was great, delivery was great, shipping charges were highway robbery.

Date of experience: January 6, 2017
Gabe X.
2 reviews
0 helpful votes
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Quick ship good product
January 6, 2017

Quick ship good product

Date of experience: January 6, 2017