Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

ramesh g.
1 review
0 helpful votes
Follow ramesh g.
Unfollow ramesh g.
Share Review
Report Review

It was very easy to get with the item
December 5, 2017

It was very easy to get with the item

Date of experience: December 5, 2017
Rick G.
1 review
0 helpful votes
Follow Rick G.
Unfollow Rick G.
Share Review
Report Review

All of the above
December 5, 2017

All of the above

Date of experience: December 4, 2017
Michael G.
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Easy to find parts for your grill
December 5, 2017

Easy to find parts for your grill. This saved me from buying a new grill.

Date of experience: December 4, 2017
Frank B.
1 review
0 helpful votes
Follow Frank B.
Unfollow Frank B.
Share Review
Report Review

Worked great, delivery was good
December 4, 2017

Worked great, delivery was good

Date of experience: December 4, 2017
Brian D.
3 reviews
0 helpful votes
Follow Brian D.
Unfollow Brian D.
Share Review
Report Review

It's fine
December 4, 2017

It's fine

Date of experience: December 4, 2017
James C.
1 review
0 helpful votes
Follow James C.
Unfollow James C.
Share Review
Report Review

Product was as ordered and was delivered in less than a week.

Date of experience: December 4, 2017
Ed M.
1 review
0 helpful votes
Follow Ed M.
Unfollow Ed M.
Share Review
Report Review

I received the ordered Item on time
December 4, 2017

I received the ordered Item on time. Between the very sad packing of one little piece of bubble wrap on the Item and the way Fedex handled the item. I got a round smashed box and a broken part.
The part only had a tab broken. Had it had more plastc wrap on it. It may have made it without issues.
Because it was just the tab i installed the part and it works.

Date of experience: December 4, 2017
Les C.
1 review
0 helpful votes
Follow Les C.
Unfollow Les C.
Share Review
Report Review

So far,so good
December 4, 2017

So far,so good

Date of experience: December 3, 2017
Gary P.
1 review
0 helpful votes
Follow Gary P.
Unfollow Gary P.
Share Review
Report Review

I received my order as advertised
December 3, 2017

I received my order as advertised. The part I received, however, was not suitable for repair of my washer. The part number was identical to that specified by the manufacturer but the part was not. I submitted a request for return instructions to dappz per their website but have not received any correspondence from them. Specific return instructions on their website would be very good customer service.

Date of experience: December 3, 2017
Bruce A.
1 review
0 helpful votes
Follow Bruce A.
Unfollow Bruce A.
Share Review
Report Review

...
December 3, 2017

Date of experience: December 3, 2017
Spike R.
1 review
0 helpful votes
Follow Spike R.
Unfollow Spike R.
Share Review
Report Review

I tried to order from Sears Parts, but the site stopped processing my input and insisted on my using a chat helper. Just let me order what I want without all the back and forth.

Date of experience: December 2, 2017
David L.
4 reviews
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

Easy purchase, thanks
December 2, 2017

Easy purchase, thanks

Date of experience: December 2, 2017
thomas c.
1 review
0 helpful votes
Follow thomas c.
Unfollow thomas c.
Share Review
Report Review

Quick and easy process
December 2, 2017

Quick and easy process.

Date of experience: December 2, 2017
Seth H.
2 reviews
0 helpful votes
Follow Seth H.
Unfollow Seth H.
Share Review
Report Review

A
December 1, 2017

A

Date of experience: December 1, 2017
patricia g.
1 review
0 helpful votes
Follow patricia g.
Unfollow patricia g.
Share Review
Report Review

Easy to order and find item..
December 1, 2017

Easy to order and find item.hoping item arrives safely and in one piece.

Date of experience: December 1, 2017
Matthew T.
19 reviews
0 helpful votes
Follow Matthew T.
Unfollow Matthew T.
Share Review
Report Review

Easy to use website!
December 1, 2017

Easy to use website!

Date of experience: December 1, 2017
david c.
2 reviews
0 helpful votes
Follow david c.
Unfollow david c.
Share Review
Report Review

I like the site it is great the part was just what was needed!

Date of experience: December 1, 2017
Roderick A.
1 review
0 helpful votes
Follow Roderick A.
Unfollow Roderick A.
Share Review
Report Review

Everything went smooth and easy
November 30, 2017

Everything went smooth and easy

Date of experience: November 30, 2017
mary a.
3 reviews
0 helpful votes
Follow mary a.
Unfollow mary a.
Share Review
Report Review

I was happy with the fair price of my part
November 30, 2017

I was happy with the fair price of my part.
FedEx was able to deliver the package on a Saturday. This may be because of the holiday season delivery schedule. I was pleasantly surprised and happy

Date of experience: November 30, 2017
Gerald S.
1 review
0 helpful votes
Follow Gerald S.
Unfollow Gerald S.
Share Review
Report Review

Stove top arrived as promised and was installed yesterday

Thanks

Date of experience: November 30, 2017