Genuine Replacement Parts

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Genuine Replacement Parts

Genuine Replacement Parts

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey stargrey stargrey stargrey stargrey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

JP T.
2 reviews
0 helpful votes
Follow JP T.
Unfollow JP T.
Share Review
Report Review

It was fine
December 21, 2017

It was fine

Date of experience: December 21, 2017
Ginger L.
5 reviews
0 helpful votes
Follow Ginger L.
Unfollow Ginger L.
Share Review
Report Review

Thank you for providing my order so quickly
December 21, 2017

Thank you for providing my order so quickly

Date of experience: December 20, 2017
Gordon R.
1 review
0 helpful votes
Follow Gordon R.
Unfollow Gordon R.
Share Review
Report Review

Very good and quick service
December 21, 2017

Very good and quick service.

Date of experience: December 20, 2017
Velma Q.
1 review
0 helpful votes
Follow Velma Q.
Unfollow Velma Q.
Share Review
Report Review

Easy to order
December 20, 2017

Easy to order. Quick shipping, great description of product on website to be able to order the right part. Thank You

Date of experience: December 20, 2017
David V.
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Share Review
Report Review

Worked as advertised
December 20, 2017

Worked as advertised

Date of experience: December 20, 2017
Dan T.
2 reviews
0 helpful votes
Follow Dan T.
Unfollow Dan T.
Share Review
Report Review

Was promised this part from Samsung 6 weeks ago,Now they tell me its out of stock. Your inventory says you have one...Lets see how this works.

I have now received the needed part from dappz that was promised to me by a different vendor 3 months ago. You guys are great and your online inventory is correct.

Thanks again, will be using you again.

Date of experience: December 20, 2017
Rudolph P.
1 review
0 helpful votes
Follow Rudolph P.
Unfollow Rudolph P.
Share Review
Report Review

Fairly good experience
December 20, 2017

Fairly good experience. I got a part I did not need and did not like the 25% restocking fee.

Date of experience: December 20, 2017
Robert K.
7 reviews
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

Easy, priced well
December 20, 2017

Easy, priced well

Date of experience: December 19, 2017
Helen C.
1 review
0 helpful votes
Follow Helen C.
Unfollow Helen C.
Share Review
Report Review

So far so good, may give more stars after I get my part. Got the part, exactly what I ordered, it was installed and works as it should. I am a satisfied customer. Thank You!

Date of experience: December 19, 2017
Jerry J.
6 reviews
0 helpful votes
Follow Jerry J.
Unfollow Jerry J.
Share Review
Report Review

Part was as described and it worked as it should
December 20, 2017

Part was as described and it worked as it should.

Date of experience: December 19, 2017
Wayne M.
17 reviews
0 helpful votes
Follow Wayne M.
Unfollow Wayne M.
Share Review
Report Review

Have the part I need at a fair price
December 19, 2017

Have the part I need at a fair price

Date of experience: December 19, 2017
Ryan Z.
7 reviews
0 helpful votes
Follow Ryan Z.
Unfollow Ryan Z.
Share Review
Report Review

Part worked great
December 19, 2017

Part worked great. Timely delivery.

Date of experience: December 19, 2017
D B.
1 review
0 helpful votes
Follow D B.
Unfollow D B.
Share Review
Report Review

Quick search located my parts
December 19, 2017

Quick search located my parts. Nice...

Date of experience: December 19, 2017
williamm b.
1 review
0 helpful votes
Follow williamm b.
Unfollow williamm b.
Share Review
Report Review

Thank you
December 19, 2017

Thank you

Date of experience: December 19, 2017
Paul B.
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

Happy with purchase and company
December 19, 2017

Happy with purchase and company

Date of experience: December 19, 2017
Steve H.
1 review
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Share Review
Report Review

The item was not exactly the one I was looking for but it fits and it works. Delivery time was fast and it arrived in very good condition.

Date of experience: December 19, 2017
Alan C.
1 review
0 helpful votes
Follow Alan C.
Unfollow Alan C.
Share Review
Report Review

Easy to navigate the ordering process
December 19, 2017

Easy to navigate the ordering process

Date of experience: December 19, 2017
Eliza Q.
1 review
0 helpful votes
Follow Eliza Q.
Unfollow Eliza Q.
Share Review
Report Review

I was confused when checking out because it never said shipping cost. It said estimate shipping but the link didn't work.

Date of experience: December 19, 2017
Dion H.
1 review
0 helpful votes
Follow Dion H.
Unfollow Dion H.
Share Review
Report Review

Parts were what was needed to fix the dryer
December 19, 2017

Parts were what was needed to fix the dryer.

Date of experience: December 18, 2017
Bob M.
1 review
0 helpful votes
Follow Bob M.
Unfollow Bob M.
Share Review
Report Review

Really satisfied the parts are available
December 19, 2017

Really satisfied the parts are available

Date of experience: December 18, 2017