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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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My first order from a few days ago was refunded, possibly because I ordered 2 and only 1 was available - I changed the order to 1 so hopefully it'll be fulfilled.
Update: The order was fulfilled, however when I received the product it looked nothing like the photo and consequently does not fit my needs (i.e. It appears to be the wrong part).
Good service and Reasonable price
Normal online order. I ordered, they delivered, product worked fine.
The search function worked well and the check system was stream lined and easy to use. Now we wait for the order to arrive. Specifications on the item would be nice, like the dimensions.
I received the item on time in good price
Hated to spend almost $9 on shipping for a $14 item.
Slow, but there were snow storm.
Just what I ordered. Expected it to be right and it was.
None
Good prices.when I received the item there were some damage from shipping,even though it was minor it is still frustrating.
Had the part in stock and received the item within the time stated.
The product was exactly what I needed and fit perfectly. The delivery was quick.
They were fast and efficient. I would use them again in the future.
Worked and was easy to install
Very straightforward and easy to use site. Product was identified properly and available.
Easy to find part
Quick and easy process while being very inexpensive compared to other sites.
Easy site to use product fit perfectly
I found my part quickly
Shipping is inexpensive and fast

