Genuine Replacement Parts

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Genuine Replacement Parts

3.2

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
291
value
302
shipping
315
returns
152
quality
284
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73,570 reviews

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EDUARDO M.
1 review
0 helpful votes
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It was exactly how I expected it
April 26, 2018

It was exactly how I expected it. The right product and delivered as expected

Date of experience: April 26, 2018
sheila D.
1 review
0 helpful votes
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Quick and easy
April 26, 2018

Quick and easy

Date of experience: April 26, 2018
Facundo G.
1 review
0 helpful votes
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Fast and precise!
April 13, 2018

Fast and precise!

Date of experience: April 13, 2018
Barry G.
1 review
0 helpful votes
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I am going to pay 115 dollars with return shipping and restocking fees, to get reimbursed 70 dollars I will not be recommending your company to anyone I know. Poor return policy. Miss leading images of merchandise and poor communication reguarding resolutions. Overall 1 Star rating since there are no 1/2 Star options.

Date of experience: April 12, 2018
Frances A.
2 reviews
0 helpful votes
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Easy site to locate parts you are looking for
April 13, 2018

Easy site to locate parts you are looking for.

Date of experience: April 12, 2018
Ken R.
2 reviews
0 helpful votes
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Very fast and easy to find what I was looking for. Payment method choices are easy as well.

Date of experience: April 12, 2018
Washington
1 review
1 helpful vote
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Dont use this company
April 12, 2018

First you will never get to a real person and their follow up is horrible. Next, purchases needed to be returned in 30 days and with the delays in their replies it extended it past the 30 days and would not honor the return. Also, you have to send it back in the original box or they wont take it. Will never use them again and nor should you.

Date of experience: April 12, 2018
Lilo H.
1 review
0 helpful votes
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Found a product I have been looking for sometime, and I m happy to have found it on your website.
I loved the product better than I expected, Lilo

Date of experience: April 12, 2018
Kathleen C.
1 review
0 helpful votes
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Fast delivery
April 12, 2018

Fast delivery

Date of experience: April 12, 2018
william c.
1 review
0 helpful votes
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Great
April 12, 2018

Great

Date of experience: April 12, 2018
DD Y.
1 review
0 helpful votes
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So far it is good but final review will depend on when I get the part and see if the part is as genuine as it is claimed to be and of course it should work and fit properly.

I received the part. Very satisfied with it. It was genuine as the dealer claimed it would be and I got it in two days as promised.

Date of experience: April 12, 2018
Stephen A.
1 review
0 helpful votes
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Fast shipping
April 12, 2018

Fast shipping. Email is only contact method which is terrible

Date of experience: April 12, 2018
Dina V.
1 review
0 helpful votes
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My overall experience was great!
April 11, 2018

My overall experience was great!

Date of experience: April 11, 2018
Michael Z.
4 reviews
0 helpful votes
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Customer service is a bit lacking, but I've never had trouble ordering parts from Dappz

Date of experience: April 11, 2018
John C.
8 reviews
0 helpful votes
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Some fitting instructions would have been helpful - but otherwise good experience

Date of experience: April 10, 2018
Jason J.
4 reviews
0 helpful votes
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Best Price!
April 10, 2018

Best Price! Easy checkout with Paypal.

Date of experience: April 9, 2018
William D.
1 review
0 helpful votes
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Quick search, delivery and it was correct
April 10, 2018

Quick search, delivery and it was correct

Date of experience: April 9, 2018
Candice S.
2 reviews
0 helpful votes
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We have rentals and this site is very helpful and good pricing.

Date of experience: April 9, 2018
Virginia
1 review
1 helpful vote
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Stay away!
April 9, 2018

Washing machine broke, had to get a part rather quick. Paid premium over at Dappz because the website indicated I'll get my part on 4/9 (fastest of all the other companies). I expected the item on 4/9, only to not have it arrive. Checked tracking, delivery date was 4/16. I wouldn't have ordered if the company would have been upfront with the shipping, but no surprise after seeing all the comments here!

Date of experience: April 9, 2018
Daniel D.
10 reviews
0 helpful votes
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Arrived on time and fit as expected
April 9, 2018

Arrived on time and fit as expected.

Date of experience: April 9, 2018