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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Easy to understand. Excellent diagrams and photographs. Through
and detailed descriptions
Very easy to order, great price, and fast delivery. Will definitely buy again from Genuine Replacement Parts.
I received precisely what I needed exactly when they promised it.
Shopping was easy and hope it ships as stated.
Your company had the part my apartment community needed. And I was unable to find it anywhere else.
Product arrived in a timely manner and was very easy to install.
,,,no problem
Very easy to find what I needed for my washer.
I was satisfied however I need to return the item the fridge failed completely before the ice maker arrived.
Good price and timely delivery.
Replaced the icemaker control board on my Samsung side-by-side. Received the part quickly and it was very well packed.
Removal and installation was fairly easy, even without any directions- received a new board and some bubble wrap, and that was it. Unplugged the fridge, connected the board and snapped it into place. Plugged in the fridge... 88 88 -That's all I see on the control panel. Oh ****!
Maybe there's a reboot button? When I couldn't find one on the fridge or freezer, I started pushing buttons on the icemaker panel. Voila! Simultaneously holding down the Power Freeze and Lighting buttons for about 6-7 secs did the trick. First time we've had whole ice cubes in several months- it's the little things that count!
Guessing I saved myself a couple hundred bucks for about an hours work. Happy customer!
Abl to find part easily with use of model number
Excellent price and incredible shipping speed
I did a Google search for my dryer model and replacement part and this site came up, as well as others. This site was straight-forward--took me to the part, made sure I had the right model, etc. Pricing and shipping pricing were clear and upfront so I knew what I'd be paying for comparision purposes of other sites. Happy with the process.
Easy to find correct part.
Good delivery time, good pricing.
I tried to reach out to GRP via email and then through live chat to get instructions on how to replace what I believed to be a defective part. In both cases, the correspondence as ignored. The impression from my point is once the part is delivered they wanted not part of any possible problems with the product sold.
Quick and easy/accurate! Reasonable prices and shipping for OEM quality/parts. Ice-maker back to 100%; wife happy/I'm happy.
Later found the same part much cheaper on amazon prime, but it was a very quick response and the part performed perfectly
Part search easy and check out was very fast.

