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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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I have been looking at other websites for these parts and each time they were incorrect. These are exactly the parts I need.
The service and quality were great...completely satisfied...
No
Quick delivery as ordered
Great...just being able to use brand model # to find exact part without relying on a picture. Thanks
High shipping cost for delayed USPS delivery.
Very easy to locate part, and the detailed model number match is comforting. Hopefully, it'll be the proper part!
Fast delivery, replacement part fit perfectly. I would buy from them again.
Fast so far, and the right parts delivered thanks again
Great parts and great video to help put parts on I love this company I will definitely spread the word you guys are awesome!
I had problems with trying to contact company regarding shipping, I tried phone and email, but got no responses. The product was suppose to be a stainless steel trim kit for my new stove, it does not match the stove and appears to be aluminum.
The basket fits, the plastic is all gray (light and dark), but is still nice looking (no blue)
Ordering the part was very easy. I liked that I was required to double check my appliance model number. It makes me feel sure that I have the right part.
I received the right part - an oven element - but it was bent pretty badly. There was nothing at all in the package to protect it during shipping. I straightened it out as best I could and there's no short currently but something like that is pretty likely to shorten the life of the element.
Washer was Brand new 2 1/2 years ago, the door lock mechanism was giving me trouble for a few months now and finally stopped working, I'm a handyman, watched a few YouTube videos, you had the best price! Delivery was quick, and my washer is working again
Thx
All went smoothly and item arrived
On time.
I was very pleased and thankful!
It's Quick and easy to use.
Shipping is supposed to be quick. Shipping $ was reasonable.
Ordering was quick and easy. Arrived on the day it was scheduled. I also enjoyed/used/needed the corresponding You Tube video that guided me thought the repair. I saved hundreds of dollars by not replacing my dishwasher.
Shipment arrived within 2 days. The only problem I had and the reason I only gave 4-stars was, it did not come with any instructions, but I am pretty mechanical inclined so I used the internet to figure the change over from the old icemaker to the new. The old icemaker must be discontinued so changing to the new one is a little challenging.

