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Genuine Replacement Parts has a rating of 3.2 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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OEM dish rack for my 12 y.o. LG dishwasher didn't fit - too small; fell to bottom dishwasher. I got an RGA from you guys, thanks.
Was good. I'm just hoping this is the right part since Maytag was no help! The picture displayed on your site was perfect! Have a great day
Great
So far, so good! I had a guy come to replace this part in my oven, and it was the wrong part.the part I got was for the broiler, not the oven...my fault, I just ordered the wrong part
Lowest price on the net; that is why I ordered from GRP. My only disappointment was that the web site indicated next day delivery and that there were 25 parts in stock, whereas in actuality the part was backordered and it took 4 days for the delivery to occur. The good news is that when it arrived, it was exactly the part that I expected and it solved my appliance problem. The on-line chat with Garrett was helpful is settling down my anxieties...patience is the key word here. Now after a week who remembers the initially delay?
It was simple quick and user friendly. Even though the shipping time to me had to increase due to the increase Christmas packaging shipments through UPS, genuinereplacementparts keep me inform of it's arrival date as the arrival time decrease from the original time stated. I was please with genuinereplacementparts and UPS.
Fast find
How do I make a return?
No issues. Fast and easy.
Seems good so far. Hope the part i ordered is correct. Based on description and model number I think it is.
Part was received and the and it was the correct part. I installed it and it worked very well.
If I need parts again I know to order them from why use others.
Had what we needed and delivery quickly
Service is poor, that is, when I reached out to ask you a question I was directed to your website, with no idea when I would hear back on my simple question. You have to understand that poor customer service is enough for me to go somewhere else for part.
Part matched my refrigerator and worked perfectly!
The right part the first time and very quick delivery. Couldn't be more pleased.
The party was well-wrapped and was in good shape.
Quickly found what I needed at a fair price. Check went smooth. Delivery went exactly as advised. It worked out quite well.
Mmm
The original invoice was in the box from when ginuine replacement part purchased the part from their supplier. They bought it for 171...out a new packaging label and charges me 250. Other than that, everything was great
Good service. Part arrived one day later than originally stated; that really wasn't a problem for us. Has to do more with the area of the state we live in.

